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Professional staff were over-the-top friendly! We felt really welcomed.
For the price, this is a tremendous deal. Better than hotels in the area that charge twice as much.
While not a problem, cleanliness of room could use some work.
Thank Jay & Karen C
Response from lindagallucci1, Director of Sales at MainStay Suites of Lancaster CountyResponded 2 March 2016
Thank you for your kind comments. I am happy to hear you enjoyed your stay. We look forward to a return visit soon!
Was here for a few days visiting Lancaster County. Liked the configuration of the room. Very friendly staff, breakfast included (continental). Has kitchen facilities and a few dishes and utensils based on 2 people. There is a frig, cook top, and microwave, but no oven....More
Response from lindagallucci1, Director of Sales at MainStay Suites of Lancaster CountyResponded 29 February 2016
Thank you for your review. I am happy to hear you appreciated the value of staying with us. Having a kitchen in your room must be a great advantage and I am happy to know you enjoyed our complimentary breakfast. Please come back again soon.
I thought it was great to see other pets and I did not have any problems with pet odors, as others have mentioned. The only two detractors were, our bed was supposed to be Queen size, it was only a full and the Jacuzzi kept...More
Response from lindagallucci1, Director of Sales at MainStay Suites of Lancaster CountyResponded 13 January 2016
Thank you for the review! I am happy to hear you enjoyed our pet friendly hotel. Our staff works diligently to maintain a clean facility even though we allow pets. We are constantly updating our facility and our breakfast choices. We hope to see you...More
I stayed here for two weeks for business and was very comfortable and happy there. The staff is friendly and helpful, breakfast selection was awesome, fruit out at all times, warm cookies in the evenings. I loved the fact that the cleaning people do not...More
Response from lindagallucci1, Director of Sales at MainStay Suites of Lancaster CountyResponded 22 October 2015
Thank you for your kind comments. I am happy to hear you enjoyed our housekeeping policies and friendly staff. Please come to visit us again soon.
We checked in and went to the 2 bedroom Suite --- room 212 and it had a bad odor. Couldn't open the windows either for fresh air. It was a non smoking room but it didn't smell like one. We found another room and left...More
Thank Jon B
Response from lindagallucci1, Director of Sales at MainStay Suites of Lancaster CountyResponded 5 October 2015
Please accept ouor sincere apology for failing to meet your expectations. Unfortunately some guests disregard our smoking policies. I am sorry we were unable to get the room to an acceptable level of comfort for you. I hope you will give us a second chance...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$82 - US$150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Accessible rooms ,
Number of rooms
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United States >
Lancaster County >
Also Known As
Mainstay Suites Of Lancaster County Hotel Mountville ,
Response from governorstravels | Reviewed this property |
We stayed at the Mainstay for six days and never heard sounds from our neighbors or noise outside. It was a very relaxing atmosphere and something we really needed after traveling by car for over 1300 miles from Florida. The... More
We stayed at the Mainstay for six days and never heard sounds from our neighbors or noise outside. It was a very relaxing atmosphere and something we really needed after traveling by car for over 1300 miles from Florida. The staff bent over backwards to make your stay enjoyable. They were very helpful and full of ideas and directions to their favorite dining places and markets. Driving to sights and shopping was only a few minutes away. Their grounds are immaculate and oh so pretty. Only thing missing was either an outdoor or indoor pool. But you could walk a short distance to the Sleep Inn. Lancaster is a yearly stop for us and we will be booking here again next year on the return trip from Florida.
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"we were on first floor and room was convient to the breakfast location exercise room was on second floor"