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Hampton Inn & Suites New Castle

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Traveller (16)
Room & Suite (19)
Dining (3)
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Overview
  • Excellent68%
  • Very good20%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites New Castle
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites New Castle
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (434)
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Traveller rating
286
90
35
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Time of year
LanguageEnglish
286
90
35
12
11
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All reviewspool and hot tubfitness roomcomplimentary breakfastoff the highwayenjoyable staybreakfast staffplace to stayclean roomseasy accessoatmealvery nice hotelfresh fruitgrove citywould definitely stay here againfront desk staffbed was comfortablewalmart
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1 - 5 of 434 reviews
Reviewed 2 weeks ago

Very enjoyable stay. Friendly staff, clean rooms, hot breakfast & reasonable room rate. This property exceeded my expectations. I'll stay here again when I'm in the area. I used the pool, which was fine. Didn't use the fitness area, but peeked in - same number...More

Review collected in partnership with Hampton
Thank Z1520HNcharlesm
Hotel's Favourite
Reviewed 10 April 2018

As is usual with Hampton Inn & Suites, I have nothing but positive things to say. The facility is conveniently located next to shopping, fuel, and restaurants; the rooms are spacious and comfortable; and the staff is just as friendly as every other one at...More

Thank Michelle N
Reviewed 4 weeks ago

My father and I stayed at this hotel for five nights while we were in town for a family funeral. The staff was excellent. Everyone was friendly and extremely helpful. Breakfast was hearty and had MANY choices. You could tell that the staff preparing the...More

Thank jlk1228
Reviewed 8 April 2018 via mobile

Our family stays here every year and have always had a wonderful experience but this year was different. It was lacking that family feel from the staff. Everyone seemed miserable on staff. The customer service has declined greatly...no one looks up when you walk in...More

Thank hellogray
Response from Harsh P, General Manager at Hampton Inn & Suites New CastleResponded 9 April 2018

Hello, I am so sorry to hear that you were not satisfied with our guest services. I am going to look into this and see who was working at the time of your stay. I apologize for the inconvenience. Let me assure you that everything...More

Reviewed 17 March 2018

I normally stay at both Hampton Inn or the Holiday Inn. It's been a awhile since I stayed at Hampton in New Castle due to newer hotel of Holiday Inn down the road. The hotel is a bit outdate but I always have a good...More

Review collected in partnership with Hampton
Thank joecastillomi
Response from Harsh P, Manager at Hampton Inn & Suites New CastleResponded 22 March 2018

Thank you for the review. We value your input and will forward your concerns regarding our fitness center to our engineering department. We hope to see you again in the future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$102 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$102 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (16)
Room & Suite (19)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ktb714
25 August 2017|
AnswerShow all 4 answers
Response from Silverstreak46 | Reviewed this property |
Yes and Yes. It's in a good area.
0
Votes
Sturbridge7
19 March 2016|
AnswerShow all 3 answers
Response from Rxpls | Reviewed this property |
Studio suites top floor or 2ndfl. Ask for senior or AAA rate save $$$$
0
Votes
Charles M
1 June 2015|
Answer
Response from Harsh P | Property representative |
Dear Charles, Thank you so much for your inquiry. We are indeed handicap accessible. We have both mobility accessible rooms and rooms equipped for the hearing impaired. If you are looking for one of our handicap... More
0
Votes
Room Tips
"My room was near a road yet it was not noisy at all."
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"We had room 108 which was right by the lobby. Very convenient!"
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"3rd floor was very quiet. Double studio is very spacey."
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"Location makes for quiet rooms"
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