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Quality Inn

68 reviews
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Traveller (2)
Room & Suite (2)
Business Centre & Event Rooms (1)
Overview
  • Excellent30%
  • Very good42%
  • Average8%
  • Poor13%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (68)Write a Review
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All reviewsnewly renovated roomswould stay againclean towelsstaff was friendly and helpfulvery pleasant staygreat hotelbusiness tripfree breakfastfront desk staffmotelmicrowavemaidpillowsrenovationscleanliness
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1 - 5 of 66 reviews
Reviewed 29 November 2017

My brother moved to New Castle 15 years ago and I visit often but never stayed in any of the hotels, mainly because I was afraid of how they all looked on the outside. This year for Thanksgiving I finally decided to get a hotel....More

Thank blkbty
Response from Comfort Inn C, General Manager at Quality InnResponded 6 December 2017

Dear Valued Guest, On behalf of our entire team, we would like to Thank You for your recent stay and review of the Quality Inn New Castle. Your kind remarks and loyalty are greatly appreciated and we certainly commend staff for a job well done!...More

Reviewed 27 November 2017 via mobile

The Hallmark of our experience was our interaction with the staff. From the front desk clerk when we checked in who is very friendly, accommodating, and informative; to check out we were met by very friendly and concern staff. We appreciated the amenity of being...More

Thank Stan B
Response from Comfort Inn C, General Manager at Quality InnResponded 6 December 2017

Dear Valued Guest, Thank you for your recent stay and review of the Quality Inn New Castle. We are very fortunate to have such a dedicated and loyal staff to make each visit an exceptional value. I will be certain to commend them for a...More

Reviewed 26 November 2017

I was there three days after they officially changed from the Comfort Inn, to a Quality Inn. Renovations were abound, tiling the floor, workers were courteous and were kind to guests. I've been staying here though for about 10 years, off and on, while on...More

Thank Nick66718
Response from Comfort Inn C, General Manager at Quality InnResponded 26 November 2017

Dear Nick, On behalf of our entire team, we would like to Thank You for your recent stay and words of praise to our team. We work very hard in providing an exceptional experience for our guests. Your kind remarks and detailed review serves as...More

Reviewed 19 November 2017 via mobile

Clean comfortable rooms. Affordable rates. Lots of stores and restaurants very close by. But most of all the staff is second to none, very helpful and extremely nice. I recommend this motel many times.More

Thank Joshuaholloway
Response from Comfort Inn C, General Manager at Quality InnResponded 20 November 2017

Dear Mr. Holloway, Thank you for taking the time to review your recent stay at the Quality Inn New Castle. Your kind remarks are grealty appreciated and I am eager to share your review with our Hotel Family. We appreciated your loyalty and recommendation and...More

Reviewed 17 November 2017 via mobile

A nice staff. They had free supper every Wednesday night. Decent speed wifi with easy access. Located next to a Giant Eagle Super Market. For anything needed while on the road. Large rooms abd recently renovated.More

Thank Chris R
Response from Comfort Inn C, General Manager at Quality InnResponded 20 November 2017

Thank you for your recent stay and review of the Quality Inn New Castle. We are pleased to hear you had opportunity to enjoy our newly renovated rooms and our weekly appreciation reception. We hope you have opportunity to visit us again in the future....More

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About
Amenities
Top amenities
Free Parking
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$77 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$77 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (2)
Room & Suite (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Expect good service but check your statement before checking out."
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"Suites Are Nice And Large"
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"Choose another hotel"
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"Great hotel but no elevator to the upper floors. If you need assistance request a first-floor room."
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