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Best Western Plus New Cumberland Inn & Suites

TravelocityUS$84*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$116*
US$84*
US$116*
US$84*
US$116*
US$84*
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Best Western Plus New Cumberland Inn & Suites
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378 Reviews from our TripAdvisor Community

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Showing 373: English reviews
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Rochester, New York
Reviewed yesterday NEW

The room was clean and comfortable. This was a convenient location for an overnight stay on our trip south. Staff was friendly and helpful, making sure we had everything we needed. Breakfast area was clean and well stocked

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Helpful?
Thank Heidi512
Pottstown, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 23 December 2016 via mobile

We are here for an overnight stay before racing tomorrow at the Harrisburg Expo Center. Reserved room through TA, best price available. Check in was smooth. Had no problem with us parking our family car along with truck and trailer. Room on first floor facing Turnpike. The outside noise from the road traffic is minimal. The room and bathroom looks...

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Helpful?
Thank Scott H
About Hotel's Favourite Review
SONIA U, General Manager at Best Western Plus New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are thrilled that your stay with us was wonderful. Please tell all your friends and family about us. We look forward to a return visit. Sonia U

Rochester, New York
Reviewed 6 days ago NEW

Smoke detector system lights on witch means they system was reset, rooms needed to be dusted bed frame stuck out caused a trip hazard pool/hot tub disgusting rugs stains in room & hallway, crumbs in bed, tip hazard fro in room refreshment area door keys didn't work all around dissapointment

Review collected in partnership with Best Western
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Helpful?
Thank jimgY3IG
SONIA U, General Manager at Best Western Plus New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. On behalf of our staff, we apologize that we did not meet your expectations. Your issues have been given to our engineering department. Please give us another chance. Sonia U

Beachwood, Ohio
Reviewed 1 week ago

Friendly staff. Krista rules the breakfast room. She goes above and beyond to ensure a good experience. Food offered: cold cereals, pastries, hot/HB eggs, meat, fruit, yogurt, waffles. Room and lobby area fairly clean. Dust from painting the ceiling was evident on the lobby steps during our 5day stay. Found stains on bed and bath linens. Bed sleep quality fair....

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Helpful?
Thank svjanis
SONIA U, General Manager at Best Western Plus New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to give us a review. We appreciate your comments as it helps us to improve. We will also share your comments with Krista.

Reviewed 2 weeks ago

The staff is extremely friendly and helpful. The breakfast is generous. The rooms are spacious and clean. But the hotel itself is a bit old. Our curtain was falling off the rod, and the whole first floor had a strong smell of bleach or disinfectant. The small pool & jacuzzi got totally overrun by unsupervised loud children. It's also very...

Review collected in partnership with Best Western
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Helpful?
Thank W6390CUrobertk
SONIA U, General Manager at Best Western Plus New Cumberland Inn & Suites, responded to this review

Thank you for taking your time for this review. On behalf of our staff I apologize that we did not meet your expectations. We have given your concerns to our engineering and house keeping departments. Please come back and give us another try with our improvements. Sonia U

23188, United States
Reviewed 4 weeks ago

I will search out another place to stay. Stay 6 nights a year in this area. I found torn curtains. the bathroom floor was dirty, and had broken tiles and tiles missing in the corner that you could hurt yourself on. had to unplug lights in the room to plug in the coffee maker. hot in the hallway. The breakfast...

Review collected in partnership with Best Western
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Helpful?
Thank 958ralphd
SONIA U, General Manager at Best Western Plus New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review about our property. On behalf of our staff we are sorry that we did not meet your standards. Your issues have been given to our engineering and breakfast departments. Please give us another chance with improvements. Sonia U

Pittsburgh, Pennsylvania
Reviewed 18 April 2017

We stayed over Easter Weekend. It was very clean, comfortable, and the staff were all very friendly. They take pride in their work. The breakfast was really good. The amenities were all really great. We will definitely come back and stay again.

Review collected in partnership with Best Western
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Helpful?
Thank W992JXashleyb
SONIA U, General Manager at Best Western Plus New Cumberland Inn & Suites, responded to this review

Thank you for taking time for this review about our property. We are thrilled that you had a wonderful stay with us. Please tell all your friends and relatives about us. We look forward to a return visit. Sonia U

Port Lavaca, Texas
Reviewed 18 April 2017 via mobile

This was a quick easy stop for us. The desk attendant was friendly and helpful. We stayed in room 215...I think. The only issue we had was the lights in the hall and bathroom came on automatically when you walked into the room. This meant at night when ever you moved around the room or walked into the bathroom the...

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Helpful?
Thank Bayou-Babies
SONIA U, General Manager at Best Western Plus New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this survey about our property. We are sorry that we did not meet your expectations during this visit. Our property has the automatic light system in all the rooms. I have forwarded your concern to our engeneering department. Please give us another try for a better experience. Sonia U

Easton, Maryland
Reviewed 17 April 2017

The room smelled like cigarette smoke, a new room wasn't provided, no compensation for this inconvenience was provided. No management employees on site for the entire weekend to address this issue. Staff was very unkept and smoking at the entrance to the hotel. The furniture in the rooms had stains on them, a pillow had an old blood stain on...

Review collected in partnership with Best Western
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Helpful?
Thank andreaD5147OW
SONIA U, General Manager at Best Western Plus New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this survey about our property. We are sorry that we did not meet your expectations for this visit. We have referred your issues to the department supervisors. We hope you will come back again for a better experience with our property. Sonia U

Silver Spring, Maryland
Reviewed 16 April 2017

Excellent staff!!! Family friendly. Close to restaurants and easy access off highway. 30 mins from Hershey Park. Great value!! Free parking, free WiFi and free breakfast. Kids loved the indoor pool and hot tub. But- the highlight for me was the staff!!

Review collected in partnership with Best Western
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Helpful?
Thank Terri R
SONIA U, General Manager at Best Western Plus New Cumberland Inn & Suites, responded to this review

Thank you for taking your time for this review. We are thrilled that you had a wonderful stay with us and that our staff impressed you. Please tell all your friends and relatives about us. We look forward to a return visit. Sonia U

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Plus New Cumberland Inn & Suites

Address: 702 Limekiln Rd, I-83 Exit 40A, New Cumberland, PA 17070-2315
Region: United States > Pennsylvania > New Cumberland
Price Range: $124 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus New Cumberland Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western New Cumberland
New Cumberland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus New Cumberland Inn & Suites staff and other travellers.
4 questions
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York, Pennsylvania
Ajax
over a year ago
Maitland, Florida
Nashua, United States
9 months ago

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Questions? Get answers from Best Western Plus New Cumberland Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the front and it was quiet.”
stephenk364, 7 Feb 2017 | Read review
“Smoking rooms are offered on the third floor. elevator access.pool on first floor”
sophies994, 1 Nov 2016 | Read review
“Request at check in that no animals will be placed near your room.”
barbaramM6624KU, 23 Sep 2016 | Read review
“I personally prefer 3rd floor, front of house rooms, seem quieter.”
jimmM4287BQ, 2 Sep 2016 | Read review
“Hot breakfast and hot tub/pool”
VickiBVirginiaBeach, 17 Aug 2016 | Read review
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Prices are for 1 room, 2 adults
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