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BEST WESTERN PLUS New Cumberland Inn & Suites

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356 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS New Cumberland Inn & Suites
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Showing 351: English reviews
PA
Reviewed 25 September 2016 via mobile

As all $100-150 rooms are going to be pretty much the same usually having alot of cracks with patch work to walls, in need of new furniture, I had to fix an access panel on the hot tub, carpet had a huge marker stain, no lotion, no tissue, my point is that if owner's wanted to stop being cheap and...

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Helpful?
Thank greal74
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are sorry that we did not meet your expectations. We are in the process of upgrading the rooms. We hope that you will come back and give us another try Sonia U

Reviewed 23 September 2016

After weeks on the road, and the last day in the US before we caught a flight to Portugal, we were hoping for some rest. Upon returning from dinner, whines and then screeches started from the room next door. I called the front desk to report an unattended dog, she seemed to know about it, said the owner had just...

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Helpful?
Thank Barbara M
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time to complete this review. We are sorry that we did not meet your expectations. We are a pet friendly hotel and are very sorry about the pet experience you had. We hope that you will give us another try. Sonia U

Reviewed 18 September 2016

This hotel was VERY comfortable. The room was a nice size and clean. The pool and whirlpool were also one of the cleanest I have ever used. The help were ALL pleasant and acknowledged you. They also allowed smoking here which has been taken out of most Best Westerns-This was a PLUS for us!

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Helpful?
Thank Lee R
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you very much for taking your time to submit this review. We are thrilled that you had a wonderful stay with us. Please tell all your friends and relatives about us. We look forward to a return visit. Sonia U

Saltsburg, United States
Reviewed 16 September 2016

Only about 10 minutes to everything in Harrisburg. Much more economic than the hotels closer to the city. The savings is well worth the extra 10 minute drive to downtown. The hotel is clean, friendly, and comfortable. There are many good restaurants close by and very convent to the interstate. Will stay here again.

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Helpful?
Thank Dennis G
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are thrilled that you had a wonderful stay with us. Please tell all your friends and relatives about us. We look forward to a return visit. Sonia U

Cincinnati, United States
Reviewed 15 September 2016

We arrive late and the women at the desk was very nice and got our key and paper ready. The rooms were nice and clean and was a pleasure to stay in. We ate breakfast there each morning and the food was good and they had different items to eat each morning. I would recommend this Hotel to stay at...

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Helpful?
Thank Russell W
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time to complete this review. We are thrilled that you had a wonderful stay with us. Please tell all your friends and relatives about us. We look forward to a future stay with us. Sonia U

St Thoams
Reviewed 11 September 2016

we stayed 3 nights here and the check in was great she even called us to make sure our room was ok,we should have looked around before saying Great. when we got to bed that night the sheets didn't feel just right but we had ridden on the bike a ways and were tired,dont think it had been vacuumed either,next...

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Thank cdn1
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are very sorry that we did not meet your expectations. We have referred your issues to our housekeeping department. We hope you will give us another try in the future. Sonia U

Caledon, Ontario, Canada
Reviewed 6 September 2016 via mobile

We enjoyed our stay at this hotel. It was nice and clean good breakfast very nice friendly staff. The only issue we had was a LARGE dog barking down the hall at 6:30 am. I love dogs but it was LOUD. The only other thing I would say is that this hotel came up when I was searching for Carlisle...

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Thank Kim W
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time to complete this review. We are delighted that you had a wonderful stay with us. We are sorry we weren't closer to the Carlisle Fair Grounds. Please let all your friends and family know how wonderful your stay was with us. We look forward to a return visit. Sonia U

West Chester
Reviewed 2 September 2016

I stay at this hotel every year for the Corvettes at Carlisle event in August, I have told other travelers how great the hotel is and was actually thanked for the recommendation by two people who switched. It is a very well maintained facility with a terrific, competent staff, led by Sonia Uditis, an extremely detail driven manager. Already have...

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Thank jimmM4287BQ
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are thrilled that we made your stay wonderful. Please tell all your friends and relatives about us. We look forward to your return visit next year.

Shippensburg, Pennsylvania
Reviewed 31 August 2016

We loved this hotel! The breakfast lady was so kind and helpful. There was plenty of food. The room was clean and attractive and the pool/hot tub was very relaxing. The coffee/tea in the lobby was also a nice touch. I highly recommend this hotel.

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Thank grouchygator
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are thrilled that you had a wonderful stay with us. Please tell all your friends and relatives to stay with us. We look forward to a return visit.

New Cumberland, Pennsylvania
Reviewed 25 August 2016 via mobile

Only problem was the 3 days we were here, the maid never came and took care of our trash or anything. They were very friendly, and very efficient. When we asked for towels, toilet paper, we got it immediately. The room was very clean, no bed bugs, no bugs in general. Bathroom was also clean. Good water pressure in the...

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Helpful?
Thank kait1699
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time to complete this review. We are thrilled that you had a wonderful stay. We referred your housekeeping issue with our housekeeping department. Please tell all your friends and family about us. We look forward to a return visit. Sonia U

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS New Cumberland Inn & Suites

Address: 702 Limekiln Rd, I-83 Exit 40A, New Cumberland, PA 17070-2315
Region: United States > Pennsylvania > New Cumberland
Price Range: $98 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS New Cumberland Inn & Suites 2.5*
Number of rooms: 65
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Also Known As:
Best Western New Cumberland
New Cumberland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS New Cumberland Inn & Suites staff and other travellers.
3 questions
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Ajax
over a year ago
Maitland, Florida
Nashua, United States
3 months ago

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Questions? Get answers from BEST WESTERN PLUS New Cumberland Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking rooms are offered on the third floor. elevator access.pool on first floor”
 of 5 bubbles sophies994, 1 Nov 2016 | Read review
“Request at check in that no animals will be placed near your room.”
 of 5 bubbles barbaramM6624KU, 23 Sep 2016 | Read review
“I personally prefer 3rd floor, front of house rooms, seem quieter.”
 of 5 bubbles jimmM4287BQ, 2 Sep 2016 | Read review
“Hot breakfast and hot tub/pool”
 of 5 bubbles VickiBVirginiaBeach, 17 Aug 2016 | Read review
“Go to breakfast early, it gets crowded later”
 of 5 bubbles Gidgetglam, 8 Aug 2016 | Read review
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