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BEST WESTERN PLUS New Cumberland Inn & Suites

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354 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS New Cumberland Inn & Suites
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Showing 349: English reviews
Kingsport, Tennessee
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2016

Nice place to stay. Hotel was clean and staff was very friendly. breakfast was good. Would stay here again if in Pennsylvania again. Hotel was in a good location for our family because we went to Gettysburg one day , to Lancaster one day, and to Hershey. The hotel is also pet friendly which was nice because we took our... More 

Review collected in partnership with Best Western

Helpful?
Thank John A
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time for this review. We are thrilled that you had a great stay. We look forward to a revisit when in the Pennsylvania area. Sonia More 

Altoona
Level Contributor
4 reviews
4 hotel reviews
Reviewed 6 June 2016

Friendly staff welcomed us and helped us make our visit convenient and comfortable. We requested directions to a nearby location and the front desk clerk cheerfully assisted us. The breakfast room staff teased us and the other guests to make us feel welcome. Great staff.

Review collected in partnership with Best Western

Helpful?
Thank JnJ2008
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time to complete this review. We are thrilled that you had a wonderful stay with us and that our staff treated you great. We look forward to a repeat stay. Sonia More 

kitchener, Canada
1 review
Reviewed 2 June 2016

Hotel was booked full for Memorial day Softball tournament. The hallway and the rooms all had a terrible smell like stale smoke/dog crap. Was handed a spray can and told that was the best we could do. It sure may for a long weekend.

Review collected in partnership with Best Western

Helpful?
Thank John D
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to submit this review. We are sorry we did not meet your expectations. We have referred your issue to our housekeeping department. Please give us another try in the future. Sonia More 

Pittsburgh, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 June 2016

Basic 3 star hotel. A little worn but clean. Average breakfast included. I would recommend just for short one night stay. Close to Turnpike. Restaurants nearby. Nothing bad but nothing great to say about this hotel.

Helpful?
Thank davidM1897SB
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to submit this review. We are happy that you enjoyed your stay with us and look forward to a return visit in the future. Sonia More 

1 review
Reviewed 26 May 2016

Saturday's crew were extremely, helpful, courteous, friendly, went out of their way to help us. I am very thankful that they were working, as I am used to having a positive experience, as in the other BW I stayed at in Tooele, Utah. We always enjoy using the pool, with hot tub, gym, breakfast and when available the free gym... More 

Review collected in partnership with Best Western

Helpful?
Thank Greenbarg-Berli... G
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time for this review. We are happy that you enjoyed your stay with us. Thank you for the great comments about our staff. We look forward to a return visit in the future. Sonia More 

Franklinville, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2016

Thin blankets, confusing heat controls and a guest who was making loud noises all night contributed to a horrible, sleepless night and an exhausted next day. No one took the time to fully investigate this person after I complained about the noises he was making, whom I discovered the next day had locked himself out of his room repeatedly. Rude... More 

Review collected in partnership with Best Western

Helpful?
Thank Tracylea B
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time for this review. We are sorry that we did not meet your expectations for this stay. We have referred your issues to housekeeping, maintenance, and guest services. Please give us another try in the future. Sonia More 

Babylon, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 May 2016

Good place to stay, staff were friendly and efficient. Complimentary breakfast was good and a definite plus. Rooms were reasonably priced. Pool, hot tub and fitness room well cared for and in good working order.

Review collected in partnership with Best Western

Helpful?
Thank gsc0323
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to submit a review. We are happy that you had a wonderful stay with us. We look forward to a return visit soon. More 

Phoenixville, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 May 2016 via mobile

Where do I begin?! I was looking to relax, I have a broken foot! We arrived Friday morning for a three night stay. Friday around 11:00 a.m. I decided to put some food in our refrigerator for my daughter. The first thing I noticed was that the refrigerator cabinet would not close right because the wood was warped. A quick... More 

Helpful?
1 Thank Heather W
Leesburg FL, Canada
2 reviews
Reviewed 8 May 2016

The breakfast was great, The room was clean though the bathroom needed some work. The beds were comfortable, The one thing there was only one chair in the room for three people. This is the first for me to find this shortage of a place to sit another person other than on the beds.

Review collected in partnership with Best Western

Helpful?
Thank Stanley/Loralee P
SONIA U, Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking the time to let us know about your stay. As we renovate we will keep in mind the needs of our guests. We are happy everything else was to your liking. We hope to see you again in the near future. More 

1 review
Reviewed 28 April 2016

Although there were some small obvious areas that needed repair (bathroom tub wall, pool area A/C unit) the majority of the hotel was neat and clean. The breakfast was a nice variety for our short stay. The quality of the maid service was obvious that we had different people each day as some did an excellent job and others just... More 

Review collected in partnership with Best Western

Helpful?
Thank 70juanitap
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time for your review. We are excited that you had a great stay. We have referred the bathroom issue to our maintenance department. We look forward to a future stay. Sonia U More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS New Cumberland Inn & Suites

Address: 702 Limekiln Rd, I-83 Exit 40A, New Cumberland, PA 17070-2315
Region: United States > Pennsylvania > New Cumberland
Price Range: $98 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS New Cumberland Inn & Suites 2.5*
Number of rooms: 65
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Also Known As:
Best Western New Cumberland
New Cumberland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS New Cumberland Inn & Suites staff and other travellers.
3 questions
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Ajax
over a year ago
Maitland, Florida
Nashua, United States
3 months ago

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Questions? Get answers from BEST WESTERN PLUS New Cumberland Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking rooms are offered on the third floor. elevator access.pool on first floor”
 of 5 bubbles sophies994, 1 Nov 2016 | Read review
“Request at check in that no animals will be placed near your room.”
 of 5 bubbles barbaramM6624KU, 23 Sep 2016 | Read review
“I personally prefer 3rd floor, front of house rooms, seem quieter.”
 of 5 bubbles jimmM4287BQ, 2 Sep 2016 | Read review
“Hot breakfast and hot tub/pool”
 of 5 bubbles VickiBVirginiaBeach, 17 Aug 2016 | Read review
“Go to breakfast early, it gets crowded later”
 of 5 bubbles Gidgetglam, 8 Aug 2016 | Read review
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