Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Comfort Inn & Suites
Updated 02/06/20
About
#11 of 80 hotels in Pittsburgh
Location
Cleanliness
Service
Value
Thank you for choosing our Hotel and being our guest! Since we are all aware of the critical situation that is happening around the world with COVID-19 we would like to assure you as our guest that our Hotel is taking standards for hygiene and cleanliness very seriously and are taking steps to ensure the safety of our guests and associates. The health and safety of our guests and associates is our top priority. In accordance with recommendations from public health officials including the CDC, we have implemented enhanced operating protocols from check in to check out and everything in between. This includes the following: Guest Rooms: We are using cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items. Public Spaces: We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators (and elevator buttons), door handles, public bathrooms and even room keys. Back of House: In the spaces where associates work “behind the scenes,” we are increasing the frequency of cleaning and focusing on high-touch areas like associate entrances, laundry rooms and staff offices. Please Note: Please Note: Yes. Limited to individually packaged danish and muffins, coffee and juice. We are a brand new Choice hotel just outside of Pittsburgh. We offer beautiful suites and fantastic standard rooms. Free wifi, indoor pool, free breakfast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Children Activities (Kid / Family Friendly)
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Coffee / tea maker
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish
Location
Full view
Contact
1100 Banksville Rd, Pittsburgh, PA 15216-3008
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The rooms are very spacious! Cleanliness was good. Desk staff super. Thank you Terri. You have to drive into the city to do things but you'll save a lot of money staying here. Parking is plentiful and easy. There is a pool and fitness room. Elevator.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites
Responded 4 weeks ago
Hi Amy , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It is great to hear how you have loved our spacious room. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We will happily share your comments with Terri and we look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
This Comfort Inn is extremely nice. The check-in was quick and we got our room easily. The staff people were all very friendly and helpfull. They room was clean and everything worked well. Parking was especially good and the location is excellent if you are visiting Pittsurgh. You can be in downtown in less than 10 minutes. The breakfast was the first open buffet we have had at a hotel in 18 months. The had scambled eggs, sausage, fried potatoes cereals, waffles, fresh coffee, juice (but no fruit). If you want a full breakfast or other meal there is a decent restaurant that is a 5 minutes walk up Banksville Rd. We had a suite on the 4th floor back side which was very quiet and even had a view. We expect to be back whenever visiting Pittsburgh.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites
Responded 18 Oct 2021
Robert Z, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are so glad that you found our hotel to be clean and convenient and that you enjoyed the five-star accommodations and hospitality that we strive to show to each guest, during every stay. Yes, breakfast is finally back. Breakfast is the most important meal of the day and our meal service is the perfect way to get it started! We are glad your stay was comfortable and we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked hotel to break our ride from Chicago to New York into two. Just wanted to have a place to rest. What a wonderful surprise. We were provided with a huuuuuge room with two King beds, sofa bed, microwave, fridge and plenty of space. Very clean and comfortable. Mix of soft and firm pillows. Free breakfast (eggs, home fries, pastries). Front desk staff quite pleasant. Very reasonably priced snacks at front desk. Very close to the Pittsburgh overlook. 10 minute drive to the baseball and football stadiums. The only downside is that the sofa was a little beat up.
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip: Room 108 is huge. But, might be noisy on weekends as the window faces a bar that is behind the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites
Responded 8 Aug 2022
Hi Ving , Thank you for your kind words! We are so happy to learn that you enjoyed our staff's hospitality, breakfast service, and for letting us know how impressed you were with the cleanliness of our hotel. We value our customer's experience. That is why we always make sure that our facilities are in good shape to provide our customers the best we can offer at a reasonable price. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve stayed at multiple Choice branded hotels and they range from excellent to never again. Room needs to be updated. Area didn't feel particularly safe. Breakfast was subpar. We’re heading back to Pittsburgh and definitely not staying here.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites
Responded 18 Apr 2022
Hi Accidental, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope you enjoyed the rest of your stay and that you will give us an opportunity to change your perceptions of our hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I webby to Pittsburgh from NC to see the Steelers play Baltimore (Boy, what a GAME & nail biter!!!) All of the hotel near anywhere the stadium was at least a $1000 for a decent hotel. I saw this hotel on Booking.com and saw that it was almost 5 stars & maybe a 10 minute Uber drive to downtown Pittsburgj. This hotel isn't in a "happening area" & you might even think this cast be right but this Hotel is VERY nice & for the $$ it is a steal!!!! Brandt who worked the front desk really good care of us & upgraded us because they double booked our King bed room, he gave us a suite with 2 double beds which was fine for us.... Brandt was SUPER nice & he made our stay even better :) We definitely will stay there again the next time we go to Pittsbugh!!! Gina B,, North Carolina…
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites
Responded 6 Dec 2021
Hello redhead4011, Thank you for sharing this five-star review of our hospitality and service. It is great to hear from you and we are so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We will happily share your comments with Brandt and we look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I opted for a suite on this stay, and was rewarded with a room that's spacious and comfy. I am, however, at the end of my patience with post-covid shortcomings--having stayed at several hotels that provided the customary hot breakfast buffet, I will not downgrade this one for offering a paper bag with a frozen sausage biscuit in it. Perhaps nobody reads instructions but the thing is supposed to be thawed overnight in the fridge and then covered with a paper towel--neither of which are accessible in the room that I must vacate by 11. Happily there's a Denny's just down the road. They also are not making up rooms daily. In fact, when we checked in there was only one bath towel in the room--the management corrected it promptly when notified. I prefer not to have my room cleaned daily--it doesn't happen at home, after all. But it is a shortcoming. So, Choice Hotels and all you others--I travel again late next month, and if you don't provide the customary breakfast you'll be hearing about it in my review.…
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites
Responded 30 Jul 2021
Hello TR26, Thank you for taking the time to share your experience! Your feedback will be a great contribution for us to provide a better stay to our clients. However, We apologize for the limited services this time. We try our best to minimize physical contact due to the COVID situation. We highly implement social distancing to ensure the safety of everyone. We strive hard to make sure Thank you for bearing with us while we have restrictions regarding our breakfast service. We hope to be back to normal someday soon, and we thank you for your understanding.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of this hotel is perfect as a home base for a visit to Pittsburgh. Just outside the city it was super easy to get to with plenty of free parking. We felt like we were out of the city but close enough to get to and from any attraction we planned to visit. The hotel is well cared for and our room was in very good condition. Our Queen Suite was actually a room with two full (not queen) beds and a sofa bed. The pool was open and you had to make timed reservations. The water was cool, but the kids didn't mind. Breakfast was available each morning. It was kept behind the desk and you just had to ask for what you wanted. Muffins, fruit, and breakfast sandwiches. We wished there was a bit more variety such as yogurt and cereal. The problem with this hotel is the mixed clientele. Our second night was terrible. There was a large party til close to 1am. Very loud music, shouting, singing, etc. The walls are thin and probably the entire hotel was up all night. The morning greeted us with the very strong smell of pot up and down the hall. Our teenagers shook the whole thing off as amusing but young families and older adults might struggle with this environment. The staff we encountered were super friendly and helpful. There is no way they didn't know about the party but probably felt they could do little short of calling the police. Despite all the positives, not sure we would return. There are other reviews that describe similar noise and partying on a regular basis. If this delightful hotel can't get this under control, they will not succeed.…
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites
Responded 28 Jun 2021
MommaJage, Thank you for rating your recent experience at our hotel. We strive to give you a great experience and were pleased to learn that we were able to meet your expectations in many ways; though we apologize for any inconvenience from our other guests by playing their music too loudly. We will speak with our night staff to retrain them on the procedure to deal with late-night loud noises. We hope that this will not deter you from enjoying our accommodations and services in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Huge room with two king beds; clean and comfortable beds seemed more like a 3 star hotel. Perfect size suite for families. No self serve breakfast; but a few options were available and stored behind the front desk. (Breakfast burrito, bagel breakfast sandwiches, muffins). Front desk female employee was nice and had a warm smile.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites
Responded 18 Jun 2021
Hello Adventerous, Thank you so much for your kind comments and review regarding your most recent stay with us. s very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We're glad you had a good time with us and we look forward to serving you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The site had a pool on the first floor. When you walk into the building all you can smell is chlorine. The décor of the room was dated with old furniture. We attempted to open the pull out bed and it was terrible. Stains all over the mattress. Who offers a room like this. Do better!!!!
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Date of stay: May 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites
Responded 4 May 2021
TeeFN4744PE, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I do apologize for the discomfort you experienced with ou bed and I regret to hear that you weren't thoroughly impressed with our furniture. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and experience the improvements we have made
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything about this Comfort Inn is perfect. Everything you can think of for an amazing experience is there. The location-great! The rooms -5 stars!. You never really have to leave the building. They've thought of everything! The owner Nick, is awesome and amazing! Larry, is awesome and amazing! Terry and Jessica, are awesome and amazing ! I will stay there whenever I'm in Pittsburgh!
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Date of stay: December 2020
Value
Location
Service
Room Tip: I'm sure all rooms are wonderful.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina M, General Manager at Comfort Inn & Suites
Responded 14 Dec 2020
BipinP405, Thank you for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to the next!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$107 - US$169 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
69
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Claim Your Listing Frequently Asked Questions about Comfort Inn & Suites
Which popular attractions are close to Comfort Inn & Suites?
Nearby attractions include Canton Avenue (1.1 km).
What are some of the property amenities at Comfort Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn & Suites?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Comfort Inn & Suites?
Conveniently located restaurants include Beto's Pizza, Pittsburgh Barbecue Company, and Eat'n Park Restaurants.
Are there opportunities to exercise at Comfort Inn & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Which languages are spoken by the staff at Comfort Inn & Suites?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Comfort Inn & Suites?
Many travellers enjoy visiting Phipps Conservatory and Botanical Gardens (7.3 km), Heinz Memorial Chapel (7.1 km), and Point State Park (2.9 km).
Is Comfort Inn & Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.