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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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1,424 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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Showing 1,398: English reviews
Pittsburgh, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2015

Enjoyed my stay. Felt special. Was upgraded so that I had a living room but being alone the extra TV, space and openness was not fully appreciated. Nevertheless it was an unsolicited upgrade for no extra cost and I won't complain about that nicety. All in all a special experience.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Gene G
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Gene G, Thank you for your Tripadvisor review. We are happy to hear that you enjoyed your stay and enjoyed the suite you were upgraded into. We are always looking to give our guest an experience that makes them feel special and we are thrilled that you felt that way. We hope that we get to see you again... More 

rehoboth beach, United States
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 August 2015

The Pittsburgh downtown Doubletree has been a favorite Pittsburgh hotel for years. I love the location - subway just across street and veterans blvd. right outside hotel to go see my relatives in the north hills. It is clean and friendly and Bigelow Grill bartender is great. Shuttle guy (Nick?) was very efficient and pleasant taking us to strip district.Also... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Patricia V
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Patricia V, We want to thank you for your feedback from your recent stay. We are glad to hear that you enjoy the location of the hotel and have come back to our locations many times. We apologize that your most recent stay did not match your usual stay experience. We have shared your comments with the staff and... More 

NYC, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2015

The staff at this hotel was top notch -they went out of their way to make things easy and comfortable. Highly recommend. The restaurant staff were especially helpful and there were excellent healthy offerings. The service staff at restaurant accommodated some special requests. All in all it was a great experience.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Lynn F
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Lynn F, Thank you for your positive review of our staff and our hotel. We are thrilled to hear that you enjoyed your stay with us. We are very proud of our staff and the services they give to our guests. We hope that you stay with us again the next time you are in Pittsburgh. Thank you, Derek... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2015

This Hotel was terrible - I had to wait until 5:00 to get me room, I had to wait at least 10 minutes for an elevator, I had to call security for noise problems and the staff was clueless !! The parking lot is getting redone, so there is no self parking at all, and I had to wait 15... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Cleanplclub
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Tom R, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service with our hotel staff. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the... More 

Lake Oswego, Oregon
Level Contributor
255 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 30 July 2015 via mobile

This hotel upholds the high standards for Doubletree. A great comfortable hotel for business. The suites are large and comfortable. The chocolate cookies are a tasty and charming way to great guests. Very good wifi.

Helpful?
Thank LOMike
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear LOMike, Thank you for your Tripadvisor review. We are glad to hear that you had a pleasant experience with us. We are always working to provide our guests with the best service possible, and feedback like yours helps us accomplish this goal. We invite you to stay with us again the next time you are in the city. Thank... More 

Greensboro, North Carolina
Level Contributor
132 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 30 July 2015

Great lobby to hang out in, room had an alcove with desk and chair out of the way of the beds. Due to road construction, parking may be a tad confusing. Valet parking readily available but you can drop your bags off and go to a reasonably priced Pittsburgh Parking Authority garage nearby. Easy walk to theater/culture district, sports facilities,... More 

Helpful?
1 Thank wayne s
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Wayne S, We appreciate your Tripadvisor feedback. We're glad that you found our location convenient and our rooms comfortable. We were happy to have you and we hope that you stay with us again the next time you are traveling to Pittsburgh. Thank you, Derek Fisk Assistant Front Office Manager dfisk@doubletreepgh.com More 

Lafayette, Louisiana
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2015 via mobile

My team and I stayed at 2 other hotels while in Pittsburgh for business due to not being able to get reservations for 3 rooms for our 11 day visit. Once we landed at the DoubleTree by Hilton Pittsburgh Downtown... not only were we able to stay there the last 6 days without moving from hotel to hotel. Our suites... More 

Helpful?
2 Thank rwhitesafe
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear rwhitesafe, Thank you for your feedback! We are happy to hear that you and your team enjoyed your stay with us. We are proud of the work we do and the service we provide and we are glad that you enjoyed our rooms and staff. We hope you stay with us again the next time you're in town. Thank... More 

Allentown, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 July 2015

Yeah, this hotel needs an upgrade; 1970 is a long time ago! I had an upgraded suite which had plenty of room.... except the bathroom which was so small there was barely room for the mini-commode! I am an HHonors member and I checked in early, of course they dinged my credit card immediately. Unfortunately, checking in an hour after... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank RelaxingTourist
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear RelaxingTourist, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our... More 

Howell, New Jersey
Level Contributor
90 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 July 2015

This hotel is located in downtown Pittsburgh, easy to walk to from the Amtrak station. We were also able to use their hotel shuttle van to take us back to Amtrak, knowing it is available until 10:45 PM. Hotel is also diagonally across the street from an entrance to the Steel Plaza light rail station. I found the bathroom sink... More 

Helpful?
Thank Kevin K
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Kevin K, Thank you for providing us feedback on Tripadvisor. We are glad to hear that you found our location convenient for your needs during your stay. We do apologize that our rooms did not exceed your expectations. We have shared your comments with the staff and we invite you to come back to our hotel the next time... More 

Washington, DC
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 July 2015

The hotel is in a great location in downtown, but from the time we checked in it was a complete mess. There were four families and we all reserved rooms with two double beds; they had all of us in queen bed rooms with pull out couch. We finally resolved it after some back and forth (and them switching me... More 

Helpful?
Thank Tom R
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Tom R, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown - in the heart of the central business district between the U.S. Steel Tower and BNY Mellon Complexes, within 25 minutes of Pittsburgh International (PIT) Airport. Features complimentary shuttle around downtown and convenient access to the 'T' public transport from downtown to North Shore, spacious guest rooms and suites with free WiFi, 24-hour fitness center, indoor pool and other amenities you will need for your stay. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Address: One Bigelow Square, Pittsburgh, PA 15219
Region: United States > Pennsylvania > Pittsburgh
Price Range: $189 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown 3.5*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Odigeo, Travelocity, Orbitz and Priceline so you can book your DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Doubletree Pittsburgh
Doubletree Hotel Pittsburgh City Center
Pittsburgh Doubletree
Hotel Style:
#3 Green Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
#19 Family Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown staff and other travellers.
21 questions
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PA
over a year ago
missouri

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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles blakneypatricia, 25 Oct 2016 | Read review
“ask for River view room”
 of 5 bubbles dmacphers0n, 12 Oct 2016 | Read review
“535 - 5th floor - do NOT take - above air conditioning -- really noisy”
 of 5 bubbles pavels701, 4 Oct 2016 | Read review
“Ask for a high floor.”
 of 5 bubbles mrschiefopd, 12 Sep 2016 | Read review
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