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Quality Inn and Suites

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229 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Carlisle, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2016

If there was a score of zero, that is what I'd leave. Dirty Rooms, pitiful excuse for breakfast, totally unresponsive staff. We arrived late in the evening and were requested to pay then -- we went straight to bed. The accommodations seemed bleak, but we were exhausted. When we awoke in the morning to all the noise, we discovered that... More 

Helpful?
Thank ellen j
Dianna M, Guest Relations Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It... More 

Vassar Michigan
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 August 2016 via mobile

Rooms were redone, beds were soft, hairdryer clung to the wall, they had coffee pot , microwave and fridge in each room. Windows were streaky as if they've just were not cleaned. For 80.00 plus one would probably save money elsewhere if you are looking for more bang for your buck. This was average to poorly managed.

Helpful?
Thank poohdersdoo
Dianna M, Guest Relations Manager at Quality Inn and Suites, responded to this review

Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel comfortable, and to... More 

Lititz, Pennsylvania
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2016

This place wasn't end of the world terrible, just enough things that I would not go back. The hotel is under renovations, so I get that there is some clutter involved. When we arrived the girl at the desk was in the lobby on her phone, and was clearly irritated that she needed to stop her conversation in order to... More 

Helpful?
Thank lrhaley2016
Dianna M, Guest Relations Manager at Quality Inn and Suites, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. I am terribly sorry to learn that you experienced so much difficulty during your stay. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues. The fact that we've failed in this regard is very disheartening. On behalf of our... More 

Philadelphia, Pennsylvania
2 reviews
Reviewed 30 March 2016

We love to stay at this hotel whenever we visit Pittsburgh. Staff is very nice. This time we visited it's different I liked it a lot better then the other visit.we were late for the break fast , the lady was cleaning breakfast area. But she offered us that was wonderful. (Monica) talking with her made our day . She... More 

Helpful?
Thank Christie S
Dianna M, Guest Relations Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your five star experience! More 

Gahanna, Ohio
1 review
Reviewed 27 October 2015

Late Saturday night around 12 midnight there was loud conversation in our hallway that was disturbing. Also, someone was trying to get into our room. I wasn't able to get to sleep until after 2 am. I was going to give this information at the desk, but no one was attending it when we left.

Review collected in partnership with Super 8

Helpful?
Thank 84jaynee
Dianna M, Guest Relations Manager at Quality Inn and Suites, responded to this review

We sincerely apologize that our accommodations didn't meet your expectations. Thank you for the feedback regarding the noise, rest assured that this will be forwarded to our management to have them look into it and resolve immediately. We are hoping that you can still give us a chance to prove how much we value your business on your next visit... More 

Malabar, Florida
2 reviews
Reviewed 5 October 2015

Room smelly. Lobby area and breakfast are dirty. Did not offer much. Obviously a very used and old hotel. It served our purpose for a very quick sleep over but wouldn't stay there again.

Review collected in partnership with Super 8

Helpful?
Thank petertK9942YX
Dianna M, Guest Relations Manager at Quality Inn and Suites, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues, and... More 

Cleveland, Ohio
1 review
Reviewed 15 September 2015

Close and very easy access to turnpike and gas stations, a few places to eat and a little shopping. Comfortable bed. Oldish bathroom with a little rust on faucet knobs. A no frills, adequate breakfast. A good choice if you're looking for reasonable price and convenience.

Review collected in partnership with Super 8

Helpful?
Thank C325RNsandram
Dianna M, Guest Relations Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel. We are also very happy that you found our location to be convenient to turnpike and gas stations. We are glad your stay was comfortable and we look forward to your next visit! More 

Long Grove, Illinois
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 August 2015

Bed linen and room appeared to be clean until I found long black hairs on the bathroom floor. It wasn't ours because I have very short blonde hair, my husband is near bald. The white towels seemed clean, but were stained with dirt and makeup. Nothing a little bleach wouldn't eliminate. We were booked for 2 nights. We only packed... More 

Helpful?
Thank LGPoodle
Dianna M, Guest Relations Manager at Quality Inn and Suites, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your stay with us, especially that we were not able to address the issues and misunderstandings right away. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and amenities issues. I am sorry that your room was not properly... More 

Chicago, Illinois
1 review
Reviewed 26 August 2015

the air condition under the window, did not feel that the room got cool enough air kept blowing up under the curtains.

Review collected in partnership with Super 8

Helpful?
Thank mpreiti
Dianna M, Guest Relations Manager at Quality Inn and Suites, responded to this review

We appreciate your rating of our hotel, though I do apologize for any inconveniences that you experienced and I hope that your next visit will be even better. More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn and Suites

Address: 8 Landings Drive, PA Turnpike Exit 48, Pittsburgh, PA 15238 (Formerly Harmar Inn & Suites)
Region: United States > Pennsylvania > Pittsburgh > Fox Chapel
Price Range: $102 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn and Suites 2*
Number of rooms: 60
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Also Known As:
Super 8 Motel Pittsburgh-Harmarville Hotel Pittsburgh
Super Eight Pittsburgh
Super 8 Pittsburgh
Pittsburgh Super Eight
Pittsburgh Super 8
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Questions & Answers

Questions? Get answers from Quality Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the train tracks”
 of 5 bubbles lrhaley2016, 2 Jul 2016 | Read review
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 of 5 bubbles 2PennStatePitaBabies, 19 Aug 2014 | Read review
“King bed, no smoking, refrigerator, microwave, flat screen TV -- be sure it's a renovated room.”
 of 5 bubbles 607sandyu, 24 Jul 2014 | Read review
“Stay at the Holiday Inn Express”
 of 5 bubbles davecN211DZ, 29 Jun 2014 | Read review
“Do NOT book a room unless you do not mind FILTH!!”
 of 5 bubbles KAC1968, 6 Apr 2014 | Read review
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