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The Westin Convention Center Pittsburgh

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The Westin Convention Center Pittsburgh
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703 Reviews from our TripAdvisor Community

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Showing 698: English reviews
Barrie, Canada
Reviewed yesterday NEWvia mobile

I'm a SPG member and my first choice every time I travel is to stay at a Westin followed by a Sheraton. I spend about 50-60 nights away. I travel all across the North America and into the Caribbean annually. Ok so here it is; front desk stay awesome, parking attendant awesome, love the eco-friendly elevators (just like in Ottawa...

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Helpful?
Thank RubySkyEvents
Rochester, New York
Reviewed 6 days ago NEW

Was at the Westin for a (2) day event next door at the Convention Center, we figured it would be worth the extra $$ for the convenience. Overall we were pretty pleased... nice room, decent bar/restaurant, and easy access to our event. Unfortunately my daughter needed to go to Urgent Care when we arrived, we saw a Doctor, got a...

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1Thank UpstateVBDad
Management response:

Thank you for taking the time to share your hotel experience. Our sincere apologies for the lack of communication surrounding your daughters missing antibiotics. It is both embarrassing and unacceptable that we did not follow up with you in a timely manner. As a result of this, we have adapted our internal procedures to ensure this mishap does not occur...

Washington DC, District of Columbia
Reviewed 6 days ago NEW

I found my overall experience to be quite comfortable, quiet and conveniently located to my needs when traveling for work in Pittsburgh. Given it was February, I was concerned about getting to meetings at the Convention Center. The adjoining sky walk, close proximity to morning coffee options and being inside the entire time made it easy to navigate. I always...

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Helpful?
Thank Jill C
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Jill C, thank you for sharing your thoughts with us. We are delighted to hear that you found our guest rooms comfortable, quiet, and clean. We pride ourselves in providing a refreshing experience! Our sky walk and centralized location make for an easier stay especially when you are traveling for work. We will be sure to pass along your...

Reviewed 1 week ago via mobile

I came here for the Alpha Phi Omega national convention. My experience was not great, the elevator service very slow. Plus only one working outlet, covered in dust, to use with my cell charger because all spots in the lamp base were taken. The last night of my stay I went to turn down my covers and found a disgusting...

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Helpful?
Thank Nat D
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Nat D, thank you for taking the time to share your recent experience with us. Please accept our apologies for the challenges you faced with the lack of attention to detail in your guest room. Rest assured we will pass along your comments to the appropriate teams to ensure a similar event does not occur in the future. As...

Pittsburgh, Pennsylvania, United States
Reviewed 1 week ago

We just stayed overnight at the Westin Convention Center for our anniversary celebration. The staff was very welcoming and the room had all of the comforts of home. The bed and linens were fabulous! We also loved the location as Penn Avenue has a lot of bars and restaurants to check out. Also, since the front desk knew that it...

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Helpful?
Thank Liz G
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Liz G, thank you for sharing your thoughts with us! We are so happy to hear our staff left a lasting impression. I will be sure to share your feedback with the team. Thank you for your review and we are glad you found our location to be so convenient and our Heavenly Bed products so comfortable! We hope...

New York
Reviewed 1 week ago

I gave this hotel a chance due to the Marriott-SPG linked account program. Overall, this was a disappointing hotel experience with staff that seemed both indifferent to me and highly impersonal. There are a few pluses for this property including largish rooms, good beds, and excellent gym and good temperature control and room blackout features. On the average side of...

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Helpful?
Thank FrequentTripster
bretscagline, Westin Expereince Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear FrequentTripster, thank you for taking the time to share your feedback. While pleased to read that you enjoyed our spacious guest rooms and Westin Workout, we were concerned to learn you were disappointed with the condition of the room and our breakfast options. Please know that we will pass along your concerns to the appropriate departments. Your experiences are...

Manheim Township
Reviewed 2 weeks ago via mobile

Hotel staff was very friendly and helpful. The room was clean and had everything we needed. Great views and convenient location. There are restaurants and shops nearby. Bar/restaurant in the lobby. Easy assess to the convention center. I would definitely stay here again.

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Helpful?
Thank Angie S
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Angie S, thank you for taking the time to personally recognize our staff for their great service. I will be sure to share your feedback with the team. We look forward to welcoming you back on your next trip to Pittsburgh!

Sydney
Reviewed 2 weeks ago

I stayed here whilst attending a four day conference at the convention centre across the road. It was perfect as the covered pedestrian bridge meant I didn't have to go outside in the -11C temperatiure. The staff were friendly and helpful as my luggage didn't arrive with me. As I didn't want to venutre outside, I would have liked more...

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Helpful?
Thank avennbrown
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear avennbrown, thank you so much for sharing your experience! Our sky-walk is very convenient for our conference guests. We do have a breakfast restaurant on our second floor, The Penn City Grille, as well as twenty-four hour in room dining. I'm glad everything went well and I hope you and your group come back and stay with us again...

Sterling, Virginia
Reviewed 2 weeks ago via mobile

I like the Westin brand, this hotel specially is very nice, rooms are modern and very well kept. The location in downtown Pittsburgh is very convenient. The hotel staff is very nice and professional. And on top of that it is very well priced compared to other comparable hotels in the area. Parking is not cheap but it is convenient.

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Helpful?
Thank Jorge T
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Jorge T, thank you for selecting the Westin Pittsburgh for your recent stay. We are so pleased to read that you enjoyed every aspect of your visit from our central location, professional associates, and spacious guest rooms. We will be sure to to pass your comments along to the team. Thank you!

Newark, Delaware
Reviewed 2 weeks ago

Great location, has a bridge between the Hotel and Convention Center. The bed and pillows are wonderful along with the bathroom products. Rooms are clean, maid was very gracious. Fridge in the room. $5.00 to rent exercise clothes and New Balance sneakers. Complimentary fruit infused water and Hot Chocolate in the lobby all day. We were there for a winter...

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Helpful?
Thank TikiDebbie
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear TikiDebbie, thank you for taking the time to share your thoughts. We are glad to hear that you enjoyed our Heavenly Bedding products and central location. We will be sure to pass along your nice comments to Joey, we are lucky to have him apart of our staff! The Westin Pittsburgh welcomes you and your family back anytime! Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Convention Center Pittsburgh immerses you in the heart of the city, making travel convenient for both business and leisure guests. We are directly connected to the Pittsburgh Convention Center, and countless attractions are within walking distance from our location. Whether you enjoy sports, culture or looking to unwind and dine at many restaurants in our city, our Pittsburgh hotel puts you in the middle of it all. ... more   less 

Additional Information about The Westin Convention Center Pittsburgh

Address: 1000 Penn Avenue, Pittsburgh, PA 15222
Region: United States > Pennsylvania > Pittsburgh
Price Range: $243 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Convention Center Pittsburgh 4*
Number of rooms: 616
Reservation Options:
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Also Known As:
The Westin Convention Center Pittsburgh Hotel Pittsburgh
Westin Hotel Pittsburgh
Westin Pittsburgh
Pittsburgh Westin
Hotel Style:
#2 Green Hotel in Pittsburgh
#5 Luxury Hotel in Pittsburgh
#13 Business Hotel in Pittsburgh
#17 Romantic Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Convention Center Pittsburgh staff and other travellers.
12 questions
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San Antonio, Texas
over a year ago
New York City, New York
Grosse Pointe, Michigan
over a year ago
over a year ago

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Questions? Get answers from The Westin Convention Center Pittsburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask for a top floor so you can a great view.”
 of 5 bubbles scotthI3151BN, 7 Jan 2017 | Read review
“Dont be hesitant to get an upper floor. Elevators are fast and secure.”
 of 5 bubbles loriel951, 14 Nov 2016 | Read review
“my room on the 23rd floor smelled like feet”
 of 5 bubbles 815EricL, 13 Nov 2016 | Read review
“High floors do have views over the river and bridges”
 of 5 bubbles caseydives, 2 Nov 2016 | Read review
“Higher floors have a better view of the city.”
 of 5 bubbles ellsee74, 18 Oct 2016 | Read review
5 of 5