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HYATT house Pittsburgh-South Side

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Traveller (102)
Room & Suite (145)
Dining (39)
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Overview
  • Excellent69%
  • Very good23%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“omelet station”(25 reviews)
“carson street”(29 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Room Service
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (688)
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679 results
Traveller rating
449
160
39
18
13
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LanguageEnglish
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449
160
39
18
13
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All reviewscheesecake factoryomelet stationcarson streetbike pathhofbrau houseomelet barvalet parkinghot metal bridgemade to order omeletsmonongahela riversouthside worksfull kitchenrestaurants and shoppingsmall kitchenkitchen areabeautiful view of the riverwithin walking distance
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1 - 5 of 679 reviews
Reviewed 3 days ago

Rooms are dirty, sticky kitchen floors. Hallway smelled like rotting fish. Elevator needed vacuuming with all the dirt and debris. Highly disappointing. Oh and to mention a nice long brown hair in my “clean “ sheets. I would have been better off sleeping in my...More

Review collected in partnership with Hyatt Hotels
Thank Chris M
Response from TeamConcord, Manager at HYATT house Pittsburgh-South SideResponded yesterday

Dear Chris M., Thank you for choosing our hotel and for taking the time to leave comments. Please accept our apologies for the housekeeping issues during your stay. Our goal is to welcome each guest with clean and comfortable accommodations, and we are very sorry...More

Reviewed 5 days ago

The Hyatt House Pittsburgh - South Side has been my hotel choice for the last year of business travel. Staff is super friendly, rooms are spacious and clean. Breakfast staff are warm and accommodating.

Review collected in partnership with Hyatt Hotels
Thank chrispy632018
Reviewed 1 week ago

The customer service was very bad. When I came into the the front desk without a prior reservation, the lady said that she doesn't have any rooms available without even checking anything on her computer. After staying at the front desk for two minutes talking...More

Review collected in partnership with Hyatt Hotels
Thank HaidarMazen
Response from TeamConcord, Manager at HYATT house Pittsburgh-South SideResponded 6 days ago

Dear HaidarMazen, we appreciate you sharing your concerns with your review. Our top priority is excellent service, and we are sorry for our lack of hospitality and a willingness to assist trying to obtain a reservation. This has been addressed with the front desk team...More

Reviewed 1 week ago via mobile

Great location, staff friendly, updated spacious rooms. Really appreciate the studio designs in the room with all the amenities. Breakfast had many options to include and omelet station. The bathroom lacked attention to detail with cleaning. The light switches were dirt, the remote control was...More

1  Thank tyramjer
Response from TeamConcord, Manager at HYATT house Pittsburgh-South SideResponded 1 week ago

Dear tyramjer, We are happy to know you enjoyed your time with us. However, we are sorry you had problems with the housekeeping issues in your bathroom. We want to exceed our guests’ expectations, and we are disappointed this did not happen during your visit....More

Reviewed 3 weeks ago

Pros: The room was clean and spacious. The staff was nice. The breakfast was good as well. Cons: I specifically stayed at this hotel because of the deck with fire pit and city view, as well as the pool. However, the deck was closed for...More

Thank MelJayCage
Response from TeamConcord, Manager at HYATT house Pittsburgh-South SideResponded 2 weeks ago

Dear MelJayCage, thank you for taking the time to share your feedback. Its disappointing to know we did not meet your expectations and that overall you left underwhelmed with your stay. We apologize for the deck being closed and the cold pool. This is not...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Conference Facilities
Babysitting
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$159 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Pittsburgh
#8 Romantic Hotel in Pittsburgh
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Pittsburgh
#8 Romantic Hotel in Pittsburgh
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (102)
Room & Suite (145)
Dining (39)
Pool & Beach (14)
Amenities (32)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
bkjj04
16 April 2018|
AnswerShow all 2 answers
Response from NeilfromWallsend | Reviewed this property |
Yes Shuttle goes downtown on the hour and picks up when required- booking required from downstairs nest to car park
0
Votes
Al P
10 February 2017|
AnswerShow all 2 answers
Response from Charles A | Reviewed this property |
Just valet. You won't save much if anything by self-parking because street parking is almost non-existent so you'll have to pay anyway. And the commercial garages are not in-and-out so unless you let the car just sit you... More
2
Votes
Jordy M
9 January 2017|
Answer
Response from rhk999 | Reviewed this property |
Your questions can easily be answered by the hotel. Give them a call
0
Votes
Room Tips
"Request river side"
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"The river view on the back of the hotel is nice"
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"Get your luggage trolley early morning if you need to leave on time."
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"River view best"
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