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Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel

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875 Greentree Road, Pittsburgh, PA 15220
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Traveller (78)
Room & Suite (223)
Dining (21)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 80 hotels in Pittsburgh
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express & Suites Pittsburgh Green Tree. We are less than 3 miles west of downtown and conveniently located just off Interstate 376. Our location provides easy access to the David Lawrence Convention Center, Pittsburgh's Cultural District, Acrisure Stadium (Previously known as Heinz Field), PNC Park and PPG Paints Arena. Nearby attractions include Station Square, Gateway Clipper Fleet, Rivers Casino, Andy Warhol Museum, and Carnegie Science Center & Sports Works. We are close to Robert Morris University, Duquesne University, Point Park University as well as the Oakland Universities of Pitt and Carnegie Mellon. Business travelers will appreciate our close proximity to Foster Plaza and Golden Triangle corporations like Heinz, Alcoa, PPG and US Steel. Our hotel offers Complimentary Breakfast and free parking, including for buses and trucks. Our spacious workout facility and heated indoor pool offer great ways to stay healthy and active.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Free airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
338Reviews12Q+A51Room tips
Traveller rating
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MarPar80 wrote a review Jul 2022
Orefield, Pennsylvania3 contributions
We stayed at this hotel on a quick trip to Pittsburgh. Breakfast was good but it was a bit chaotic. The hotel was mostly clean although the bench in our room had visible stains. The best part of the hotel was the location. It’s minutes from downtown, right off of I-376, and close to various shopping area and malls.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robert B, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 7 Jul 2022
We appreciate the feedback. While we're happy you appreciated our location, it's unfortunate our breakfast service and cleanliness didn't meet all of your expectations. We regret your challenges and inconvenience so we'll address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ralph Q wrote a review May 2022
Richland, New Jersey39 contributions9 helpful votes
This hotel is a very nice place. The whole property was clean and they really emphasize cleanliness. The rooms were clean, the whole property was well kept and quiet. The breakfast was good and the staff was very friendly. The property is very close to I-376 and is under 10 minutes from downtown Pittsburgh. Would recommend to anyone that is visiting Pittsburgh.
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: There is ample parking in the lot but if you go behind the building there is a free garage with...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robert B, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 24 May 2022
Thanks for the 4-star rating and review! We're thrilled you had such a pleasant time at the Holiday Inn Express & Suites Pittsburgh West-Green Tree! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our peaceful atmosphere, breakfast offerings, location, cleanliness, and interacting with our team so much. That's what we like to see! Given your rating, please let us know how we can make your next visit perfect! We look forward to sharing an even better experience with you next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John S wrote a review Apr 2022
19 contributions1 helpful vote
I have stayed at this hotel several times in the past. The hotel and all of their staff are very friendly and very accommodating to their guests. We always stay here when coming to Pittsburgh because of the location and great staff. I am also very happy with all of their breakfast selections for their guests .
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robert B, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 26 Apr 2022
Thanks for the excellent review, John! We're delighted your time at Holiday Inn Express & Suites Pittsburgh West - Green Tree was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our great staff and great location as well as our delicious breakfast. We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Madlives NAK wrote a review Mar 2022
156 contributions43 helpful votes
First the positives: Great location, easy to find, easy access to sites around the city without the hassle of being “in the city” with a large free parking lot. Seamless check-in & check-out process. Large spacious room/suite with kitchen counter seating and a large separate bedroom with very comfortable king sized bed. We found the room to be clean upon arrival with a mini fridge in the kitchen. A family friendly hotel with computers in the lobby, a pool and a workout area. The negatives: The furniture in our rooms common area was outdated, the sofa was extremely worn almost to the point you couldn’t sit comfortable on it and definitely needed to be replaced. The bathroom for a suite is extremely small and is situated only a few feet from the bed and seems to be a weird and an overall setup. The free breakfast buffet is probably always crowded, although the workers were definitely doing their best to keep everything stocked I think it is an impossible task, but they should be commended for trying. There is a pool and a work out area and both were being used at or near capacity during our weekend trip. Overall: The positives out weigh the negatives and at this price point it is a very viable option that I would recommend when traveling into the Pittsburgh area.
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Date of stay: March 2022Trip type: Travelled with family
Room Tip: Easily accessible large free parking area. Check in and check out online if possible, this makes...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robert B, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 27 Apr 2022
MadlivesNAK, Thank you so much for taking the time to leave us a review. I will forward your comments along to our maintenance and General manager to see what can be done about replacing the sofa in that room. Thank you so much for sharing your honest feedback we will use this to implement improvements in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian G wrote a review Mar 2022
Bardstown, Kentucky20 contributions18 helpful votes
My son and I continued our NHL Cities Tour 2022 with a one night stay in Pittsburgh to watch the Penguins. We arrived to the hotel at 1:30 in the afternoon and asked if there was a room available as we had not yet received confirmation that our booked room was ready. The front desk was happy to oblige. My status as an IHG Platinum Club member was acknowledged and the welcome points promptly added to my account. The room was located on the 1st floor, which is not the lobby floor, with close access to the elevators, as requested. Furnishings were clean and tidy and the room was larger than what was expected. We arrived back to the hotel after the game, and although there were no restaurants in the immediate area, we were given some options by the front desk that had later delivery. All in all, a very nice stay at this IHG hotel.
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Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Laurie M wrote a review Sep 2021
10 contributions3 helpful votes
We were in town for weekend for event at Convention Center downtown. We were very happy with this location. Only minutes from the downtown area without all the congestion. We used Uber to go back and forth into the city and didn't have to worry about parking. Uber from this location ranged from $10-$20 depending on the time of day. Check in and out were very easy. Hotel staff super friendly and helpful answering questions. Rooms were very clean with up to date decor. Free parking with a huge lot. Very Reasonably priced for the area. Would definitely stay again if visiting the area.
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Date of stay: September 2021
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Dana S wrote a review Aug 2021
2 contributions2 helpful votes
Extremely clean and comfortable hotel. Room was very nice and had a great night's sleep. I would give 5 stars, but the breakfast experience totally turned me off. The entire time the older, shorter attendant with white hair and glasses continued to yell at and berate her coworker non stop. She did this out in the breakfast area, followed the woman into the back kitchen area, and kept going. The other woman did nothing but simply clean up and arrange things in a way differently than how the mean woman does it...pretty much a do it my way or it's the wrong way situation. At one point the mean old woman even threw an empty container across the area. My family as well as 3 others there were all shocked and very uncomfortable. I have never witnessed such behavior at a hotel before, especially from someone her age. I am still in disbelief. The fact that this woman is allowed to speak to ANYONE like that and get away with it is disgusting and a disgrace. Shame on her!!!!!!!
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Bellinghamster64 wrote a review Jul 2021
Bellingham, Washington551 contributions89 helpful votes
Pros: good location, front desk staff was friendly Cons: Only can request housekeeping if stay for 7 nights or more; not an option for 6 nights (or less) - why stay at a hotel if no housekeeping?!! We had reservations for 3 people - room had 2 sets of towels and a quarter roll of toilet paper when we checked in. Breakfast ran out of hot food on both weekend days we were there - go early if you want food at the breakfast bar! Drink options at breakfast included juice (box juice only on a couple days) and coffee bar; it would have been nice to have water as an option. Have to ask for supplies at front desk - toilet paper, Kleenex, towels, etc, which is inconvenient as they don’t always have supplies when you ask.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Go early if you want breakfast on weekends.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 26 Aug 2021
Dear Bellinghamster64, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize for our housekeeping and the breakfast. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Theresa P wrote a review Jul 2021
Philadelphia, Pennsylvania108 contributions66 helpful votes
We stayed here for a few nights on our first visit to Pittsburgh. It was convenient and close to main attractions. Hotel was clean. The rooms were spacious. I liked that the showers were walk-in. The pool was big and not too crowded. Could have been cleaned a little better and the towels needed to be replenished more often. The highlight of the trip was the breakfast ladies who were working the mornings of 7/12 and 7/13. They were so friendly and nice and made the COVID-19 protocols for grab and go simple and easy. The ladies on 7/14 were not as friendly. Overall, I’d recommend the hotel as its close to attractions and reasonably priced.
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Date of stay: July 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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stschaefer wrote a review Jul 2021
Peachtree City, Georgia53 contributions26 helpful votes
Great location close to interstate. Room was spacious and recently updated. Staff was very accommodating. Loved the shuttle bus to and from Pirates game. Staff gave great tips on seeing the sites and food around area. Morning breakfast was good with different choices. Ladies did their best to help you get what you would like to eat (biscuit sandwiches, yogurt, oatmeal, cinnamon rolls, fruit, muffins, juice, coffee). Would definitely stay here again.
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Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$124 - US$210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western parkway hotel pittsburgh, best western pittsburgh, pittsburgh best western
FORMERLY KNOWN AS
BEST WESTERN Parkway Center Inn
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
150
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Frequently Asked Questions about Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
What are some of the property amenities at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Conveniently located restaurants include Antney's Ice Cream, Pittsburgh Barbecue Company, and Olive Garden Italian Restaurant.
Are there opportunities to exercise at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel have airport transportation?
Yes, Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Many travellers enjoy visiting Heinz Memorial Chapel (7.8 km), Point State Park (3.3 km), and USS Requin (3.1 km).