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Crowne Plaza Pittsburgh West-Green Tree

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237 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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Reviewed 4 days ago NEWvia mobile

Prices change according to demand...the room was clean the staff that we interacted with was accommodating really nothing bad to say...would stay again...to get this room for the price we did and a fridge plus the Keurig was nice but now microwave

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Thank Ira K
Reviewed 6 days ago NEW

I had a comfortable stay at this hotel. Friendly staff. Clean and modern room with a nice bathroom. The best asset for this hotel is the shuttle bus driver...I hope he is recognized by the hotel. He was wonderful and very helpful during my stay. The hotel is a little further away from downtown but there is a shuttle which...

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Thank TravelEnthusiast2010
Caribbean
Reviewed 1 week ago

My son and I took a weekend get a way to Pittsburgh. The Crowne Plaza provided a very comfortable and reasonable stay 10 minutes drive to downtown. Staff were very friendly, breakfast was plentiful and good. The room was well appointed.

Review collected in partnership with this hotel
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Thank CaribbeanCastles
Fairfax, Virginia
Reviewed 2 weeks ago

The Crown Plaza in Green Tree is really nice. The restaurant/lounge is a great place to gather. The food was delicious. The room was very comfortable. I slept extremely well. My friend and I had a nice time.

Review collected in partnership with this hotel
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Thank tmsmith0617
Pittsburgh, Pennsylvania
Reviewed 3 weeks ago

I came here for a weekend getaway and this hotel was perfect. To my surprise, they have someone as a point of contact who you can text with any issues, concerns, or questions you may have; this was enabled immediately after checking in. I found this to be extremely convenient with my time being limited and being unfamiliar with the...

Review collected in partnership with this hotel
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Helpful?
Thank drsus29
Management response:

Thank you so much for your kind and excellent review of your stay! We are so glad you enjoyed our hotel -and the convenience of communicating with Ivy, our virtual assistant. We look forward to having you back:) Kindest regards, Sandi R.

North Carolina
Reviewed 3 weeks ago

Lovely hotel, delightful front desk staff....housekeeping left a lot to be desired, as did one of the bartenders, good sized rooms. The front d so staff could teach the rest of the staff what good customer service was all about. Loved the text concierge...very convenient.

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Helpful?
Thank dancermum02
Management response:

Thank you so much for taking the time to review your stay with us. We rae so glad you enjoyed your stay and that the front desk delivered on our promise for excellent guest service. Your feedback will be shared with the team. Kindest regards, Sandi R.

Reviewed 4 weeks ago

Have stayed at this hotel often to my travels in this area, For some reason, perhaps because of an overworked plumbing system, it is "hit or miss" between 7:00am and 8:00am whether you will have hot water for a shower. I could see a one time occurrence, or it happening in a specific area of the hotel, but after many...

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Helpful?
Thank James S
Management response:

Thank you so much for taking the time for reviewing our hotel. Your comments, especially the ones about the hot water issues you've experienced, have been passed on to the appropriate personnel. We appreciate that our friendly staff and clean hotel keep you coming back and we look forward to having you as our guest again soon. Kindest regards, Sandi...

Vancouver Island, Canada
Reviewed 12 February 2017

Very nice ...clean Hotel. Staff friendly and helpful. Lobby bar stayed open late for all that got back late from the game. Hotel, actually drove us to the game and picked us up after doesn't get much better than that.

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Thank Alice C
Management response:

Thank you so much for taking the time to post a review for our hotel. We are so pleased you enjoyed your stay and hope you keep us in mind for any future visits to the area. Kindest regards, Sandi R.

Gladwin, United States
Reviewed 10 February 2017 via mobile

Mike was a great shuttle driver. He took me down to the penguins game and took me along the over look. He is a great historian and it was great to talk to him on the trip. On the way back from the game he stopped at some great locations for pictures. His professional manner and great customer service made...

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1Thank Gregory S
Management response:

Thank you so much for the awesome review! We are glad you enjoyed your stay. We absolutely agree with you that Mike is a great part of our team-your comments have been shared with him and the rest of the staff. Kindest regards, Sandi R.

Reviewed 1 February 2017

I approached him for some assistance and Mr. Kevin Did all of his effort to assit me. I really want to say good words and compliment Mr. Kevin's wilingness and assistance. Highly reccomend for management post. Thank you.

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Thank Alexander H
Del M, General Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that Kevin was such a great help. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, DelM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Discover all that downtown Pittsburgh has to offer at the convenient, comfortable, and newly renovated Crowne Plaza Hotel Green Tree. You are at the heart of everything, shopping, dining, entertainment and the arts. You are within minutes from Downtown Pittsburgh, Science Center, PNC Park, PPG Paint Arena, Heinz Field, Convention Center, The historic Strip District and much more. Getting there has to be fast and convenient too. Only 14 miles for Pittsburgh International Airport, you'll spend less time in traffic and more time doing what you came to Pittsburgh to do. And there is easy access to Interstate 376. Whether you're coming to Pittsburgh for business or just fun, your room at our Crowne Plaza Hotel will be your personal retreat. You'll have room to work, relax and make the most of your day. Amenities such as high-speed Internet, state of the art work center, plush towels and luxurious bedding mean every night is a great night and everyday starts right. You can take a dip in our pool, relax with a cool one at Bistro 401 lounge, and when its time to dine you can enjoy a one of a kind dining adventure at Bistro 401. The Crowne Plaza Hotel Green Tree also offers 12,000 square feet of meeting space. Our Destination Specialists will be there every step of the way to ensure your event is a success. The best of Pittsburgh is waiting for you at the Crowne Plaza Hotel Green Tree. ... more   less 

Additional Information about Crowne Plaza Pittsburgh West-Green Tree

Address: 401 Holiday Dr, Pittsburgh, PA 15220-2714
Region: United States > Pennsylvania > Pittsburgh
Price Range: $115 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Pittsburgh West-Green Tree 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Clarion Hotel Pittsburgh
Clarion Hotel And Conference Center
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Pittsburgh West-Green Tree staff and other travellers.
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Questions? Get answers from Crowne Plaza Pittsburgh West-Green Tree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet”
 of 5 bubbles dancermum02, 24 Feb 2017 | Read review
“executive room”
 of 5 bubbles ManikantaN_13, 9 Nov 2016 | Read review
“they offer joining rooms, which is great for group trips”
 of 5 bubbles M6292XWkatiel, 7 Nov 2016 | Read review
“I rated the location very good because I do business in Greentree.”
 of 5 bubbles DC3_Hoover, 7 Oct 2016 | Read review
“i always ask for a room away from elevators, just cause of sound.”
 of 5 bubbles plysy, 29 Aug 2016 | Read review
5 of 5