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Crowne Plaza Pittsburgh West-Green Tree

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237 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Pittsburgh West-Green Tree
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Showing 229: English reviews
Indianapolis
Reviewed 21 January 2017 via mobile

I've stayed at many hotels and motels of varying degrees of comfort, and from the reviews, photos, cost, we expected this place to midrange but nice. I'm pretty easy to please but the only positive I have to say is the staff was very nice and check in was quick. They hold a charge for incidentals when you check in...

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Helpful?
Thank Jennifer A
Management response:

Thank you for your review of your stay. We regret that you did not get the experience you expected. In case you were not able to report all of the issues you encountered while still at the hotel, all of your comments have been shared with the appropriate departments. Again, our apologies, Sandi R

Altoona, Pennsylvania
Reviewed 20 January 2017

Spent a week here for work and it really was nice to come back to this hotel and relax. Food was a little pricey but was actually pretty good. But the staff was great. They made you feel welcomed and that really helps when you just want to relax for a few hours before you hit the sack.

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Helpful?
Thank John W
Management response:

Thank you so much for you very kind review of your stay with us. Your feedback is being shared with the rest of the team. Kindest regards, Sandi R.

Pittsburgh, Pennsylvania
Reviewed 15 January 2017

I asked the infront desk (sandi) several times to send cleaners to clean my room and nobody came and I was waiting in the lobby for more than two hours and no one care . In addition, I'm staying here for about a week and no one clean the room at all.

Review collected in partnership with this hotel
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Helpful?
Thank turkia184
Management response:

My apologies for the issues you encountered during your stay. it certainly is not how we should be taking care of our guests. Your concerns and comments have been passed on to the team. Kindest regards, Sandi R.

Mooresville, North Carolina, United States
Reviewed 14 January 2017

The hotel was very nice & clean. The staff was pleasant. The food was priced out of an option for us. Feeding family of 4; we ventured outside the property. I believe an option of at the minimum of fruit would be a nice offer.

Review collected in partnership with this hotel
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Helpful?
Thank Kandi S
Management response:

Thank you so much for your feedback. We are happy that you found your room and our staff to your liking.Your comments have been shared with the team. Kindest regards, Sandi R.

BROOKLYN
Reviewed 8 January 2017

When I booked this it was last minute for the Dolphins - Steelers game and even though I had enemy colors on (aqua and orange) I was treated with the utmost respect and given great service. Next time I come visit I'll definitely be staying here.

Review collected in partnership with this hotel
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Helpful?
Thank JerryEmer
Del M, Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Jerry, Thanks for 5 and it doesn't matter what you are here for, we expect to treat you like family! And by the way I'm a transplanted Floridian here in Steeler country!

Pittsburgh, Pennsylvania
Reviewed 2 January 2017

The place is very clean. Updated decor. Super comfortable beds. A nice sized tv.came here for a Steelers game and was not disappointed. Convenient location. We will definitely consider staying here again.

Review collected in partnership with this hotel
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Thank ejenkins126
Del M, Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you for a score of 5! We hope we can have one more game here for the AFC championship. Go Steelers!

Connecticut, United States
Reviewed 30 December 2016 via mobile

I flew into Pittsburgh for my first ever Penguins game and was looking for a cheap room near downtown. I couldn't have asked for a better hotel. Now keep in mind I was here from Tuesday night through Thursday morning, so the place may be busier than my review will reflect. But I felt like I was given the VIP...

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Helpful?
Thank Dave S
Management response:

Dave, Thank you so much for taking the time to review our hotel. Feedback from guests like you is highly appreciated. I am glad you enjoyed the hotel and the amenities we have to offer. I hope you keep us in mind for any future visits-maybe another Pens game?? Kindest regards, Sandi R.

Raleigh, North Carolina
Reviewed 27 December 2016

Crowne Plaza saved my Christmas visit after a poor Airbnb choice. Fortunately, Crowne had some last minute availability, and we were very happy that we found them! The room was great- comfy bed, clean, spacious, good water pressure! The hotel was nice and quiet, and we didn't hear any of the other guests at all. Parking was a (free) breeze...

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Thank haley119ann
Management response:

Thank you very much for your great review and feedback! I am glald you enjoyed some of our special extras like our Sleep Kits and hope to see you again. Kindest regards, Sandi R.

Reviewed 27 December 2016

My dad and I came in by train, from Chicago, on Christmas morning to see the Steelers beat the Ravens. We were exhausted from the 10 hour train ride and decided around 6 am we needed to find a place to rest. I found this Crowne Plaza on Trip Advisor- within minutes, we were given a reservation for 7 am...

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Helpful?
Thank Kelly D
Management response:

Kelly, Thank you so much for taking the time to write about the experience you and your dad had at our hotel. Your comments and compliments have been shared with the rest of our team. I'm so glad we were able to make you both feel at home and look forward to seeing you again. Kindest regards, Sandi R.

Harrisburg, PA
Reviewed 27 December 2016 via mobile

I arranged a family gathering at the Crowne for the day after Christmas. I have stayed here several times, as my Mother is in a nursing home nearby. The hotel looked lovely for the holiday, and the staff could not have been more gracious and helpful in making my family event perfect. The weekend rates are very reasonable...although it's tough...

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Helpful?
Thank nanIam
Management response:

Thank you so much for taking the time to write a review. We are so pleased you and your family enjoyed your holiday with us. Kindest regards, Sandi R.

199 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Discover all that downtown Pittsburgh has to offer at the convenient, comfortable, and newly renovated Crowne Plaza Hotel Green Tree. You are at the heart of everything, shopping, dining, entertainment and the arts. You are within minutes from Downtown Pittsburgh, Science Center, PNC Park, PPG Paint Arena, Heinz Field, Convention Center, The historic Strip District and much more. Getting there has to be fast and convenient too. Only 14 miles for Pittsburgh International Airport, you'll spend less time in traffic and more time doing what you came to Pittsburgh to do. And there is easy access to Interstate 376. Whether you're coming to Pittsburgh for business or just fun, your room at our Crowne Plaza Hotel will be your personal retreat. You'll have room to work, relax and make the most of your day. Amenities such as high-speed Internet, state of the art work center, plush towels and luxurious bedding mean every night is a great night and everyday starts right. You can take a dip in our pool, relax with a cool one at Bistro 401 lounge, and when its time to dine you can enjoy a one of a kind dining adventure at Bistro 401. The Crowne Plaza Hotel Green Tree also offers 12,000 square feet of meeting space. Our Destination Specialists will be there every step of the way to ensure your event is a success. The best of Pittsburgh is waiting for you at the Crowne Plaza Hotel Green Tree. ... more   less 

Additional Information about Crowne Plaza Pittsburgh West-Green Tree

Address: 401 Holiday Dr, Pittsburgh, PA 15220-2714
Region: United States > Pennsylvania > Pittsburgh
Price Range: $118 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Pittsburgh West-Green Tree 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, IHG, Hotels.com and Priceline so you can book your Crowne Plaza Pittsburgh West-Green Tree reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Hotel Pittsburgh
Clarion Hotel And Conference Center
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Pittsburgh West-Green Tree staff and other travellers.
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Questions? Get answers from Crowne Plaza Pittsburgh West-Green Tree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet”
 of 5 bubbles dancermum02, 24 Feb 2017 | Read review
“executive room”
 of 5 bubbles ManikantaN_13, 9 Nov 2016 | Read review
“they offer joining rooms, which is great for group trips”
 of 5 bubbles M6292XWkatiel, 7 Nov 2016 | Read review
“I rated the location very good because I do business in Greentree.”
 of 5 bubbles DC3_Hoover, 7 Oct 2016 | Read review
“i always ask for a room away from elevators, just cause of sound.”
 of 5 bubbles plysy, 29 Aug 2016 | Read review
5 of 5