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Omni William Penn Hotel

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3,602 Reviews from our TripAdvisor Community

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Showing 3,556: English reviews
Croton on Hudson, New York
Reviewed 28 February 2016 via mobile

Stayed here through Priceline, was very happy with the hotel. Overachieving staff. Beautiful decor and architecture. Wifi was ok. Prices are free for 3mb and 4.95 for premium 6mb with loyalty sign up (14.95 without, and conveniently not reachable). The other thing is depending on you room coverage may only be usable in the bed closest to the bar.

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Thank bryang2903
Cleveland, Ohio
Reviewed 27 February 2016 via mobile

I'm at this hotel now and I can't sleep. This bed and the pillows are awful. The hotel is pretty and clean and so far the staff is nice but none of that matters when you are laying on the worst bed ever. I'm considering laying on the floor to see if that is more comfortable. My family says the...

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Thank Lisa P
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Lisa, thank you for your comments. We apologize that your bed was not comfortable, and would have offered a new room to ensure a relaxing and restful night's sleep. We regret that your visit fell short and hope to have another opportunity to redeem ourselves.

Pittsburgh, Pennsylvania
Reviewed 26 February 2016

The William Penn Hotel is a very elegant venue. After choosing and receiving our pot of tea, a plate containing 3 small sandwiches, 2 on bread and 1 on a portion of a tortilla was delivered to our tablecloth covered table. We had linen napkins and silver at each place setting. All waiters and waitresses we saw were pleasant and...

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Thank Nancy T
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Nancy, thank you for your review of Afternoon Tea at the Omni William Penn! Our Afternoon Tea is a tradition and our beautiful Palm Court lobby is the perfect location with its ambiance and elegance. Nancy, thank you for your comments and we hope to see you again soon!

Wahington DC, United States
Reviewed 26 February 2016

Beautiful hotel! Only complaint I have is with the WiFi. Because I was there on business, I needed internet service. I had many difficulties connecting, even with complimentary WiFi. When I asked the front desk staff member, he wasn't able to assist. Very frustrating. Other than that, this hotel experience was great!

Review collected in partnership with Omni Hotels & Resorts
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Thank Chhayal T
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Chhayal, we apologize for your frustration with the wifi service. We will review options with our team to ensure they are fully informed and able to assist. We are pleased that your overall stay was enjoyable and we hope to see you again when you visit Pittsburgh. Thank you, Chhayal, for staying with us.

Washington, Pennsylvania
Reviewed 26 February 2016 via mobile

There is nothing lacking here! The staff goes out of its way to anticipate ways to make your stay more pleasant. The 100 year old decor is beautiful and transporting to a slower, classier age. The rooms are not carbon copies, and vary in size and layout. Always comfortable and well appointed. Search out the Speakeasy for a prohibition cocktail...

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Thank LaureMcC
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Laure, we appreicate your very kind comments and enjoyed your review! We are excited to celebrate our Centennial on March 9th, one hundred years of excellence in service. Thank you for mentioning the Omni Select Guest program ~ the perks are great starting with a complimentary morning beverage delivered to your door! Laure, thank you for choosing the Omni William...

Cleveland, Ohio
Reviewed 25 February 2016

The historical hotel is exquisitely restored, maintained and comfortable. The staff, at every level, anticipates your needs. Each restaurant is great, varied menus. Each guest room is different, and the little amenities in each are perfect.

Review collected in partnership with Omni Hotels & Resorts
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Thank Janet N
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Janet. We are so proud of our history and appreciate you mentioning Omni's commitment to maintaining the beauty and elegance of years gone by. We are delighted you enjoyed your stay and look forward to seeing you again. Thank you for staying with us, Janet.

Pittsburgh, Pennsylvania
Reviewed 23 February 2016

My husband and I decided to go to the city for Valentine's day since we were off work the next day. We're both in Pittsburgh often (one of us works in the city) so typically we wouldn't choose it as an overnight stay. However, the Omni was running a Valentine's special which gave a free upgrade from a deluxe to...

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Thank Alexandra C
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Alexandra, thank yoiu for your review! Special occasions, like Valentine's Day, are our specialty! We're delighted you enjoye your in-city get-away and appreciate you recommending us. We hope you'll come back again for a get-away; we're a short walk to PNC Park for the upcoming Pirates baseball season. Alexandra, thank you for choosing the Omni William Penn (and we hope...

Charlotte, North Carolina
Reviewed 23 February 2016

The hotel is an experience from the moment you pull up. Service is their focus; you immediately understand this. My check in was seamless, bags to the room without question or hesitation, while I had a glass of wine in the bar. The rooms are comfortable and if you ask for a view, they deliver. The food was excellent, even...

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Thank JBaileyDesigns
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thank you for the terrific reveiw! We take great pride in the level of service our associates provide to our guests....they are th best! We're delighted you enjoyed your stay and hope you'll make plans to return. Thank you for choosing the Omni William Penn!

Elmhurst
Reviewed 22 February 2016

The William Penn is an old school place to stay from the lobby furnishings to the attentive staff. Convenient location makes it a good place to stay for business. A small problem I experienced with a wake-up call was promptly handled by the Manager on duty. Recommended without reservation.

Review collected in partnership with Omni Hotels & Resorts
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Thank Scott H
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Scott, thank you for taking a few minutes to comment on your recent stay with us. We apologize for the issue with your wake-up call and appreciate knowing we handled it to your satisfaction. Thank you for recommending the Omni Wiliam Penn. Scott, we hope to see you again soon.

Pittsburgh, Pennsylvania
Reviewed 22 February 2016

After finding a great rate on their website my husband an I stayed at the Omni for our 10 year anniversary. During check in I was asked the purpose of our stay and I expressed our excitement of a weekend away from our 3 kids. We were surprised with a delivery of a bottle of champagne delivered to our room....

Review collected in partnership with Omni Hotels & Resorts
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Thank mls1816
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Congratulations on your 10th Anniversary! We are honored that you chose to celebrate this special occasion with us. Sweet surprises are the best and we were glad to make your visit special and memorable. Hope to see you again for your 11th Anniversary, or perhaps a weekend get-away before then!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 

Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Region: United States > Pennsylvania > Pittsburgh
Price Range: $213 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Expedia, Priceline, HotelsforEveryone, Hotels.com, Cheap Tickets, Travelocity and Jetsetter so you can book your Omni William Penn Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Omni William Penn Hotel staff and other travellers.
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Questions? Get answers from Omni William Penn Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are much bigger than others.”
 of 5 bubbles 601annelysec, 31 Dec 2016 | Read review
“Valet parking is available and more convenient than the lot across the street, which is much less expensive, but a bit tight of a garage.”
 of 5 bubbles stogamom, 27 Dec 2016 | Read review
“Any room is a good room.”
 of 5 bubbles Michaeljh_11, 3 Dec 2016 | Read review
“Connecting rooms for families are wonderful!”
 of 5 bubbles BigKahuna101, 29 Nov 2016 | Read review
“Any room on the Thirs floor and above have great views of surrounding area”
 of 5 bubbles , 1 Nov 2016 | Read review
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