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Holiday Inn Express Wilkes-Barre/Scranton Airport

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Holiday Inn Express Wilkes-Barre\/Scranton Airport
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120 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Pennsylvania
Reviewed 4 days ago NEW

The hotel is a standard HIE at an airport. It has ample parking with very good staff and is a well maintained property. The room I had was comfortable although the décor can use a bit of an updating as it is a little tired in some respects. It is still a very good stay.

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Helpful?
Thank smalltowntravelerPa
Pella, Iowa
Reviewed 3 weeks ago via mobile

This hotel is quiet and close to the airport, however the hotel is dated and really needs a deep cleaning. I spent 20 minutes on the phone with their support desk to get connected to the internet, I was able to easily connect my I Pad and laptop the night before at a competing hotel chain. Many fixtures are showing...

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Helpful?
Thank jeff f
IHGService, Guest Relations Manager at Holiday Inn Express Wilkes-Barre/Scranton Airport, responded to this review

Dear jeff f, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. However, it is regrettable that the condition of the property fell below your expectations and if the internet connection may have caused you inconvenience. Your feedback...

Central Florida, Florida
Reviewed 18 October 2016

Hotel lobby and morning breakfast area were clean and inviting. Even though our room was clean and fresh, the furniture needed to be replaced. Couch had many "thread bare" areas and the carpeting was "tired". Property is very close to WB/S Airport, but we did not hear any aircraft noise. Nice pub type restaurant with outside seating within walking distance.

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Helpful?
Thank Gerry F
IHGService, Guest Relations Manager at Holiday Inn Express Wilkes-Barre/Scranton Airport, responded to this review

Dear Gerry F, Thank you for taking a moment to tell us about your experience at our property. We rely on guest feedback as this will allow us to improve wherever possible. I appreciate the high rating you gave us in terms of cleanliness and service. I am also glad to read that our location was suitable for your needs....

Sherwood, Arkansas
Reviewed 22 September 2016

Holiday Inns are on the top of my places to stay, but this one wasn't the best. Although the hotel was very clean, and modern I was surprised to find a bobby pin in the bed when I pulled back the covers. Sheets didn't even appear to have been changed as they were wrinkled. Luckily this room had 2 beds,...

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Helpful?
Thank Walklady
Boston, Massachusetts
Reviewed 9 September 2016

I stayed in this hotel on my return trip to Massachusetts. If you are expecting to fly out, this location is good. It is located a few miles outside of the city, but there is a nearby restaurant if you don't plan to explore Wilkes-Barre. The service was excellent! The hotel is conveniently located off the highway. For a brief...

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Helpful?
Thank Elizabeth A
Herndon, Virginia
Reviewed 8 September 2016

Close to the airport but if driving the roundabout is tricky! Nice room and a very pleasant pool. Excellent staff and a free shuttle to local restaurants. I stayed twice on this trip because I'd enjoyed the first stay.

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Helpful?
Thank Gail V
Sacramento, California
Reviewed 30 August 2016

I got picked up at the airport by a nice retired guy driving their rather run down small van shuttle, but other than that, the hotel was in good condition. I arrived at the desk to check in with a very helpful front staff guy who looked for hot chocolate for me to have then, tho it turns out they...

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Helpful?
Thank spunkykvf
Berwick, PA
Reviewed 27 August 2016

I stayed a night here because my flight was cancelled and had a very early flight the next day. The lady at the desk was very helpful and gave me the 'distress' rate which I have no idea what their normal rate is so I will take her word that it was so. Got checked into the room, it was...

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Helpful?
Thank tip03
IHGService, Guest Relations Manager at Holiday Inn Express Wilkes-Barre/Scranton Airport, responded to this review

Dear tip03, Thank you for taking the time to write us a review during your recent stay. We truly appreciate your very kind review regarding our staff to be friendly and helpful and rooms clean. On the other hand, However, it is unfortunate that issues with the faint odor in the bathroom. We sincerely apologize for any inconvenience these aspects...

Beavercreek, Ohio
Reviewed 26 July 2016

Used this hotel location for a business/leisure trip to Wilkes Barre Scranton area 7/19/16. Made my reservation on line and used reward points for my stay. Did not request a standard room because I was not guaranteed a non smoking room and did not want to take the chance of getting stuck in one upon a late arrival! Upon check...

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Helpful?
Thank RP329
Hummelstown, Pennsylvania, United States
Reviewed 24 July 2016 via mobile

The Holiday Inn Express is as close to the airport as possible. Navigating to the hotel is a slight challenge is a double round about is under construction. A reasonable restaurant bar is within walking distance. There is a nice outdoor pool on the hotel grounds.

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Helpful?
Thank jpetula

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Wilkes-Barre Scranton Airport Hotel is conveniently located at the Wilkes-Barre Scranton International Airport, just off I-81 at Exit 178A and only minutes from the Pennsylvania Turnpike Northeast Extension (I-476). Centrally located between Scranton and Wilkes-Barre, this property is just a short drive from all area attractions and businesses. Featuring 100 beautifully appointed guest rooms, which include several luxurious two-room suites. Free wireless high speed Internet! The Holiday Inn Express offers a free 'Express Start' HOT breakfast, fitness center, and shuttle service. Do Business the Smart Way!The Holiday Inn Express makes doing business easy, located just minutes from Lowes, Clarcor, FedEx, UPS, Cascade, Pride Mobility, Keystone Automotive, Letica Corporation, TJ Max, Proctor and Gamble, Naval Reserve Center, and many more. Visit Area Attractions the Smart Way!Be close to all that this area has to offer, including Mohegan Sun Casino, Wachovia Arena, Sno Mountain Ski Resort, Toyota Pavilion, Steamtown National Historic Site, Shoppes at Montage, Lackawanna Coal Mine, Pocono Downs Racetrack, Yankees (AAA) Baseball, Pocono Raceway (NASCAR), The Ice Box, FM Kirby Center, Steamtown Mall, Wyoming Valley Mall, and an abundant array of restaurants! Packages available.Stay Smart!Experience outstanding hospitality and the finest array of amenities, experience the Holiday Inn Express! ... more   less 

Additional Information about Holiday Inn Express Wilkes-Barre/Scranton Airport

Address: 30 Concorde Dr, Pittston, PA 18641-2216
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Pittston
Price Range: $133 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Wilkes-Barre/Scranton Airport 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Holiday Inn Express Wilkes-Barre/Scranton Airport Hotel Pittston
Holiday Inn Pittston
Pittston Holiday Inn
Holiday Inn Express Pittston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Wilkes-Barre/Scranton Airport staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Wilkes-Barre/Scranton Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that face the north east offer a view of the airport.”
 of 5 bubbles smalltowntravelerPa, 7 Dec 2016 | Read review
“Very hard to find, since there is alot of construction in the area. Luckily I saw a lady walking her dog, and she was able to direct me.”
 of 5 bubbles Walklady, 21 Sep 2016 | Read review
“Second floor room was quieter than first floor.”
 of 5 bubbles 976gailv, 7 Sep 2016 | Read review
“If you book on line don't take the chance of securing your exact room upon check in!”
 of 5 bubbles RP329, 25 Jul 2016 | Read review
“Ask for Judy..... She will take care of all your needs!!! I love the 4 th floor.”
 of 5 bubbles rong185, 28 Sep 2015 | Read review
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