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Comfort Inn Pittston - Wilkes-Barre/Scranton Airport

177 reviews
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Traveller (20)
Room & Suite (17)
Dining (3)
Overview
  • Excellent49%
  • Very good28%
  • Average15%
  • Poor7%
  • Terrible1%
Travellers talk about
“front desk”(25 reviews)
“waffles”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (177)Write a Review
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Traveller rating
83
48
27
14
3
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LanguageEnglish
83
48
27
14
3
Show reviews that mention
All reviewsfront deskwafflesthe walmart parking lotroom was cleanquiet night's sleepegg pattiesthe light switchsuper walmartcable tvcheck in was quickrace weekendattending a concertwilkes barre scrantonhard time findingcheck in was a breezeplace to staynice breakfast
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1 - 5 of 175 reviews
Reviewed 1 week ago

I prepaid this hotel at an incredible price. Decent room. Clean. HVAC worked fine - not too loud. Lots of hot water. Good free Wi-Fi. Decent selection of TV channels. Okay breakfast - salty eggs, sausage, waffles, yogurt, cereal, bananas and apples.More

Thank bwimpyow
Response from Christina_Marrero, Front Office Manager at Comfort Inn Pittston - Wilkes-Barre/Scranton AirportResponded 5 days ago

Dear Bwimpyow, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the...More

Reviewed 3 weeks ago

For the price, this was a good place to stay. The room was clean but very worn. The transition from the vinyl floor to the carpeting in the room was well worn and padding was exposed. The bathroom was so small, you could hardly get...More

Thank TheBaldMan
Response from Christina_Marrero, Front Office Manager at Comfort Inn Pittston - Wilkes-Barre/Scranton AirportResponded 3 weeks ago

Dear Thebaldman, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We are actually in the process of switching over...More

Reviewed 4 weeks ago via mobile

We stayed on New Year's Eve. They took us to our venue and brought us back. Room was very clean and comfortable. Staff was very helpful and friendly. Continental breakfast was delicious. We will definitely be back again.More

Thank kerousel
Response from Christina_Marrero, Front Office Manager at Comfort Inn Pittston - Wilkes-Barre/Scranton AirportResponded 3 weeks ago

Dear Kerousel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More

Reviewed 9 January 2018 via mobile

A regular stop for us on our way south. We learned the hotel is soon to become a Holiday Inn Express. The Internet was very slow to the point of not being usable. We were told it was because too many people were using it....More

Thank vermonter1951
Response from Christina_Marrero, Front Office Manager at Comfort Inn Pittston - Wilkes-Barre/Scranton AirportResponded 3 weeks ago

Dear Vermonter1951, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More

Reviewed 29 December 2017

We booked this hotel last minute. Needed a place to sleep on our way to NYC. Hotel was clean, they gave us water bottles, chocolate cookies and chips upon checking in which was appreciated. Good beds. It seems that they had some renovations not so...More

Thank CanRu
Response from Christina_Marrero, Front Office Manager at Comfort Inn Pittston - Wilkes-Barre/Scranton AirportResponded 3 weeks ago

Dear CanRu, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$55 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$55 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (20)
Room & Suite (17)
Dining (3)
Questions & Answers
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Football62
15 August 2016|
AnswerShow all 4 answers
Response from Christina_Marrero | Property representative |
Dear Guest, Hello, my name is Tina and I am the front desk manager at the Comfort Inn. We actually do take debit cards. We look forward to to having you stay with us.
0
Votes
maggiec614
19 May 2016|
AnswerShow all 9 answers
Response from Christina_Marrero | Property representative |
Hello Maggie C, I am Tina the front desk manager at the hotel. We actually start serving breakfast at 6:30am-9:30am from Monday thru Friday and 7:00am-10:00am Saturday-Sunday. Now if you have an early flight they will be... More
1
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Room Tips
"Ask for an updated, renovated room."
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"If you can get a lower level room, go for it. The elevator was slower than slow...."
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"Our room was facing the front, and very quiet."
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"We were in a room at the back (NW end) and it was quiet."
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