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DoubleTree Suites by Hilton Hotel Philadelphia West

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22 Reviews from our TripAdvisor Community

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Showing 22: English reviews
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New York City, New York
Reviewed yesterday NEW

Don't download the app as it just doesn't work!!!! I downloaded the app to get the digital key for its convenience but it never worked. I also placed an order to get the romantic packaged added on and received confirmation of my order but it never arrived. Was expecting to surprise my husband with champagne and chocolate covered strawberries that...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ms965839
Gaithersburg, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I stayed here alone while my daughter visited a friend in the area. The hotel was very nice - particularly the gentleman at the front desk who comped me a drink at the bar when he heard I was having a night with no responsibilities. It was a pleasant surprise. And the mall across the street was great for entertainment...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Allison G
About Hotel's Favourite Review
Montgomery, New York
Reviewed 5 days ago NEW

We have stayed here we several times over the years. Some furniture needs updating. The pool is great, but they removed the hot tub. Hot cookies on check in are always a nice treat. Location gets you a respite from the hustle of the city. Staff is pleasant and accommodating. Good value.

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Helpful?
Thank Schmidt12549
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for taking the time to review your recent stay. We are very proud of our newly renovated rooms and apologize that you do not feel the same. I am very happy to hear that you enjoyed your Doubletree Welcome cookie and the swimming pool. I hope to welcome you back in the future. Sincerely, Kelly...

Edison, New Jersey
Reviewed 1 week ago NEW

Very disappointed with staff enthusiasm especially bar area - breakfast buffet was not good, made to order eggs were a joke and the fact that the waitress could not remember to bring me a straw after asking several times

Review collected in partnership with DoubleTree by Hilton
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Thank 437tawannad
Boston, Massachusetts
Reviewed 1 week ago NEW

Very nice and professional staff. We had an issue in our room regarding the plumbing. At many other locations this may have proved to be a serious issue- However, the hotel staff was able to effeciently assist us in changing rooms. Very good staff!

Review collected in partnership with DoubleTree by Hilton
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Thank 87iland
Reviewed 1 week ago

This hotels totally worth, it has excellent location, good price, the hotels is very modern, the rooms are very big and the breakfast is delicious! The service is perfect excellent people down there, they were very helpful.

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Helpful?
Thank Viridiana B
Carmel, Indiana
Reviewed 1 week ago

Stayed here during a training with 7 other trainees. When our training was cancelled for the day due to snow, hotel went above and beyond to let us have a conference room to continue training on our own. Staff was incredibly helpful throughout the stay while the weather did not cooperate

Review collected in partnership with DoubleTree by Hilton
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Thank JReichmann
Reviewed 1 week ago

I was here for 3 nights doing a trade show in the rooms/suites. Nice comfortable bed/suite. Plenty of channels on TV. The carpets in the room looked tired and dirty, so i would recommend if you get there, have the maid do a once over your room before you settle in. Service is a little slow at the check in...

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Thank Jatinder T
Montgomery Village, Maryland
Reviewed 1 week ago

My suite was excellent. A full living room and a large bedroom, with a passageway between that had a creditable refrigerator and a hot water maker. The bed made for a good night's sleep, and the sofa in the living room was comfortable for eating and watching the large-screen TV. The bathroom had a full shower/tub with plenty of hot...

Review collected in partnership with DoubleTree by Hilton
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Thank travelbuff1944
Philadelphia, Pennsylvania
Reviewed 1 week ago

When I arrived they made me change rooms 3 times because they kept saying that it was coming up as us having booked a balcony room. Then at the bar proceeded to put an erroneous charge on my card in the amount of over one thousand dollars. I had to call them to have it reversed. They mixed me up...

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Helpful?
Thank tub48268
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you taking the time to review your recent stay. I apologize for the erroneous charge that showed on your credit card. I have shared your comments with the Food and Beverage Manager. I am pleased that our Accounting Team was able to handle this quickly for you. Our goal is to provide exceptional service. I look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the landscaped Plymouth Meeting Executive Campus, the newly renovated DoubleTree Suites by Hilton Hotel Philadelphia West is a great choice among hotels in Plymouth Meeting, PA, for a comfortable and convenient stay. Enjoy a warm welcome with a delicious, freshly baked DoubleTree cookie and flexible all-suite accommodations. Your suite at this Plymouth Meeting, PA hotel gives you the extra space to both work and relax. Surf the web thanks to complimentary WiFi access or relax on the sofa as you watch a movie on the 42-inch HDTVs. A private bedroom featuring a hypo-allergenic bed, separate living area with ergonomic workstation, and a wet bar area with refrigerator and microwave let you make the suite your home away from home. Unwind after a busy day with a swim in the indoor pool, work out in the fully equipped fitness center. Catch up with friends for delicious meals for breakfast, lunch, or dinner at the Brandywine Grille. With thirteen flexible event spaces and a dedicated events team, this hotel is an ideal Plymouth Meeting venue for corporate conferences, social affairs and gatherings. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Philadelphia West

Address: 640 Fountain Rd, Plymouth Meeting, PA 19462-1306
Region: United States > Pennsylvania > Plymouth Meeting
Price Range: $139 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Philadelphia West 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Doubletree Plymouth Meeting
Doubletree Philadelphia West
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel Philadelphia West staff and other travellers.
8 questions
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2 months ago
Pennsylvania
over a year ago
Wallingford, Pennsylvania

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Questions? Get answers from DoubleTree Suites by Hilton Hotel Philadelphia West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor , corner, non-connecting”
 of 5 bubbles Schmidt12549, 22 Mar 2017 | Read review
“Dont wear trainers! I was get static shocks for 3 days while i was there!”
 of 5 bubbles JatinderT, 18 Mar 2017 | Read review
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