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DoubleTree Suites by Hilton Hotel Philadelphia West

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Traveller (30)
Room & Suite (27)
Pool & Beach (3)
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Overview
  • Excellent43%
  • Very good20%
  • Average13%
  • Poor10%
  • Terrible14%
Travellers talk about
“cookies”(19 reviews)
“double tree”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from DoubleTree Suites by Hilton Hotel Philadelphia West
Special Offer: Double Points, Every Stay
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Offers from DoubleTree Suites by Hilton Hotel Philadelphia West
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (221)
There are newer reviews for DoubleTree Suites by Hilton Hotel Philadelphia West
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Traveller rating
91
46
29
23
32
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LanguageEnglish
91
46
29
23
32
Show reviews that mention
All reviewscookiesdouble treewalking distancekeep coming backclass reuniondefinitely stay at this hotel againbreakfast buffetplymouth meeting mallplenty of parkingnight's sleepliving roomthe general managerpleasant experiencea great place to staywhole foodsatriumchelsea
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11 - 15 of 221 reviews
Reviewed 13 March 2018

Room was very nice but it was difficult to maneuver a wheelchair into the room. Staff was helpful and friendly. The suite layout was nice but hard to get around. It would have been nice to have a shelf by the sink in the bathroom...More

Review collected in partnership with DoubleTree by Hilton
Thank beckyfeld
Reviewed 12 March 2018

First, I wasn't given a Hilton Diamond member benefits. I wasn't put on a Diamond member floor. On the day of the power outage, I felt like there was no empathy at all. When I was complaining about the situation, an employee was very disrespectful....More

Review collected in partnership with DoubleTree by Hilton
1  Thank Shamel A
Response from Samantha W, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Philadelphia WestResponded 13 March 2018

Thank you for taking the time to provide your feedback. You’re absolutely right to have expected much better service from a Hilton hotel, especially as a Diamond member, and we apologize for the major inconvenience you experienced while staying with us on your recent trip...More

Reviewed 8 March 2018

The staff was very accommodating and helpful on this visit, despite the challenge of a wind/snow storm that knocked out power. The generators kept things moving as much as possible. Very comfortable rooms, and the breakfast experience was enjoyable.

Review collected in partnership with DoubleTree by Hilton
Thank Paul L
Reviewed 5 March 2018

The North American Shortwave Association's Winterfest was held at the DoubleTree Thursday thru Sunday in March. On Friday a nor'easter, deemed a "bomb cyclone" hit the area and power went out. The response of the hotel was tremendous. (Everyone in the nearby Marriott was ordered...More

Thank Germaine L
Reviewed 3 March 2018

My wife and I stayed here one night after visiting a local comedy show. The parking lot had a general odor of marijuana in the air and there were several young guys, who may or may not have been staying there, milling around parking lot....More

Thank D967VKkevinj
Response from Samantha W, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Philadelphia WestResponded 5 March 2018

Hello, Thank you for providing feedback after your recent stay. First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us at the DoubleTree Suites and would like to apologize for not exceeding your expectations. This...More

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Most Booked Properties in Plymouth Meeting, PA
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$119 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (27)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Slam2u2
10 February 2018|
AnswerShow all 4 answers
Response from Candace T | Reviewed this property |
I believe it was 15-16$ a person for adults. They did have the continental option available if you ask for it, which I got one day for about half the cost. It is not an extensive buffet but it was adequate. They do not make... More
1
Vote
Lisa B
13 April 2017|
Answer
Response from Marymikeysmom |
Was freezing in October
0
Votes
Room Tips
"Ask for a room in the back corner that doesn’t face the balcony."
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"All rooms are good rooms."
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"The lower floors, closer to the front desk, seem to be quieter as they are patrolled more for loud running..."
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"Indoor atrium. Ear plugs and noise cancelling headphones would be helpful to drown out hallway and atrium..."
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