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The Carriage House

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93 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Edison, NJ
Reviewed 7 July 2013

We recently stayed here for a night as part of large group (5 families). We stayed there in between our Whitewater rafting trip to Lehigh Valley and next day trip to Camelback Waterpark. Debra on the phone was kind enough to accomodate our request to place us next to rest of our group who already was there at the time...

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1Thank DesiMan
management521, Manager at The Carriage House, responded to this review

Thank you for taking the time to write a review and for the kind words regarding our Team Members. We view customer service as our #1 priority. We are actively working on renovations and the next time you come to stay, you will notice an even greater improvement.

Sewell, New Jersey, USA
Reviewed 27 June 2013

We booked our family vacation this year at the carriage house via our timeshare company, after we booked we saw all the bad reviews about the place and we what did we get ourselves into! We even thought about canceling but we are thankful we gave the place a chance because we had an amazing family vacation!! Don't get me...

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1Thank Adam B
management521, Manager at The Carriage House, responded to this review

Thank you for your kind words. We look forward to your next visit.

New York City, New York
Reviewed 24 April 2013

This place was a mess; what you see on the internet is not what the Hotel look like. This place look like the Bates Hotel and had Bed Bugs!!!!! And the rooms smells like something bass was left in there dead.

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6Thank s h
management521, Manager at The Carriage House, responded to this review

Thank you for taking the time to express your views on your stay with us. Customer service is our number one priority, therefore, these comments were investigated thoroughly. Please allow me a moment to respond to your observations. We make every attempt to meet requests. If a guest's displeasure with a room is reported, immediate action is taken as was...

Peckville, Pennsylvania
Reviewed 8 April 2013

We just spent a long weekend at the Carriage House and loved it so much we are considering getting a timeshare here. We own at Simpson Bay in St Maarten and live in PA so we exchange most of the time as the air fare it just too high to go to St Maarten every year. We typically go to...

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4Thank jenell e
management521, Manager at The Carriage House, responded to this review

Thank you so much for your review. We strive to make every guest feel at home. We hope to see you again.

White Plains, New York
Reviewed 22 January 2013

My wife and I bought a very modestly priced time share ownership at the Carriage House about 8 years ago after staying as a guest for two weekends. Our eyes were open to the overall size of the studios, mini-suites, and royal suites as well as the fact that this facility was not an upscale hotel. It is, however, the...

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4Thank Larry T
management521, Manager at The Carriage House, responded to this review

It is always good to hear from our Owners. We are working every day to improve the quality of everyone's stay. Keep in touch. We believe you will be pleased with the progress we plan on continuing to make with our facility.

Philadelphia, Pennsylvania, United States
Reviewed 15 January 2013

I read all of the reviews…AFTER my husband booked the Carriage House through Interval International. My heart stopped and I called and spoke with Management I spoke with a very polite and truthful woman named Debra. She clicked onto trip advisor and addressed each review! She informed me that They were certainly NOT the Marriott, (our home base) and that...

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2Thank Michael R
management521, Manager at The Carriage House, responded to this review

Thank you for taking the time to submit a review. I remember the conversation we had over the phone previous to your arrival. We know until renovations are completed, we have to work twice as hard to keep everyone comfortable and happy. All our team Members strive to provide the best vacation possible for every person staying with us. Please...

Snohomish, WA
Reviewed 21 July 2012

My husband and I spent 4 nights here in June of 2012. We had a great time. We loved the place especially after we read so many poor reviews prior coming. We had a studio with a kitchenette, (refer, stove/oven all needed utensils, coffee maker). It was plenty big enough for both my husband and I. It was nothing fancy,...

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5Thank Debra M
Martinsville, NJ
Reviewed 20 July 2012

I was compelled to write a review about the Carriage House for doing such an excellent job this past week for my wife and I. We could not have been happier with how the week went and the accommodation they provided. The ladies at the front desk were especially nice to us. I had spoken to one of them a...

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2Thank AL M
Reviewed 18 June 2012

I didn't have the highest expectations for this facility. Given the price and that it was the only place available, my expectations were a clean place to sleep, get a hot shower and have a bed for the night. It had none of those things. The first room they tried to put us in had no bed, only a sofa...

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5Thank Realitybites96
Richboro, Pennsylvania
Reviewed 16 May 2012

We bought this timeshare in the early 80's and then upgraded to Split Rock. When they went deeded we purchased at Carriage House. At first it was great but the last few yrs it was horrible. We would go Xmas holiday week and it was usually crowded. There were kids running up and down the halls at all hours. Mind...

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10Thank ajboyes

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a small country timeshare nestled in the heart of the Poconos. We provide fully equipped kitchens for convenience. We are located across the road from Kalahari and within fifteen driving minutes of Mount Airy Casino, Auquatopia and Camelback Ski Area, Crossing Premium Outlet and Pocono Raceway. ... more   less 

Additional Information about The Carriage House

Address: 390 Manor Drive, 390, Pocono Manor, PA 18349
Region: United States > Pennsylvania > Pocono Mountains Region > Pocono Manor
Price Range: $122 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Carriage House 2.5*
Number of rooms: 83
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Also Known As:
Carriage House At Pocono Manor Hotel Pocono Manor
Carriage Hotel Pocono Manor
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Questions & Answers

Here's what travellers have asked, with answers from The Carriage House staff and other travellers.
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Union, New Jersey

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Royal Suite 4 was updated Royal Suite 2 was not.”
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 of 5 bubbles schaundac, 23 May 2016 | Read review
“Try getting one of the renovated rooms for a fresher stay”
 of 5 bubbles Sophie12125, 17 May 2016 | Read review
“I loved the mini royal suite it has a jacuzzi tub very nice relaxing and kitchen area is very nice new appliances.”
 of 5 bubbles halnik411, 24 Jan 2016 | Read review
“If you have 4 or more adults- I recommend the Royal Suite.”
 of 5 bubbles Dukes52, 12 Sep 2015 | Read review
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