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Comfort Inn & Suites Pottstown

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Traveller (24)
Room & Suite (18)
Dining (4)
Overview
  • Excellent39%
  • Very good32%
  • Average13%
  • Poor7%
  • Terrible9%
Travellers talk about
“front desk”(34 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (222)
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221 results
Traveller rating
79
72
31
17
22
Traveller type
Time of year
LanguageEnglish
79
72
31
17
22
Show reviews that mention
All reviewsfront deskthis past weekendthe entire stafflobby areayogurtbaseball tournamentnice place to staycomfortable roomschoice hotelsaccommodationsavailabilitykeysphiladelphiadogs
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1 - 5 of 221 reviews
Reviewed 1 week ago

FIRST I HAVE TO SAY, I GAVE THEM A 1 BECAUSE YOU CANT LEAVE A ZERO. We waited over 2 and 1/2 hours to check in. At the same time when I watched several other families check in. Once we checked in the room was...More

Thank Bubba U
Response from PottstownCI, General Manager at Comfort Inn & Suites PottstownResponded 1 week ago

Greetings, BUBBA U, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...More

Reviewed 1 week ago

When we arrived at the hotel and there were fans throughout the lobby (bad sign). The receptionist checked us in. We took our bags to the room and promptly left to find dinner. The room wasn't the best but it would do for our short...More

Thank deerpark21
Response from PottstownCI, Owner at Comfort Inn & Suites PottstownResponded 1 week ago

Greetings deerpark21, Please reach out to me to discuss directly. Thanks

Reviewed 2 weeks ago via mobile

Well, we were here in early February and the stay was great. Very friendly staff and clean room with good breakfast. Things were different on this July visit... Some new staff faces at front desk, Not friendly. Slow checkin. Slow WiFi. I went back to...More

Thank mthompsonjanet
Response from PottstownCI, General Manager at Comfort Inn & Suites PottstownResponded 1 week ago

Hello, Thanks for your feedback. Please reach out to me directly to discuss. I am unable to find you in our system. Thanks, Kevin, GM

Reviewed 6 July 2018

I just pulled the covers back to put my children to bed and we are completely disgusted to find a BLOOD STAINED BEDDING! A pillow also has blood streaks! THESE ARE LARGE, HAND SIZED STAINS! This is beyond unacceptable and I am requesting to discuss...More

Thank SweetDawnSweet
Response from PottstownCI, General Manager at Comfort Inn & Suites PottstownResponded 6 July 2018

We're unable to locate you in our system, and don't have any information from any associate on file. Please reach out to me to discuss. Kevin, GM

Reviewed 2 July 2018 via mobile

I do not recommend this hotel. I'm a frequent traveler and the front desk service was the worst I have ever seen. The desk tried to give us a room that was inferior to what had been booked. We had booked a suite with a...More

Thank Chelsea O
View more reviews
About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$92 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$92 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Photos
Traveller (24)
Room & Suite (18)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
stormymarie
4 February 2017|
AnswerShow all 4 answers
Response from PottstownCI | Property representative |
Debit cards are accepted upon arrival. If you book thru hotwire your card is charged immediately by hotwire when making your reservation.
0
Votes
Alison L
8 April 2015|
AnswerShow all 4 answers
Response from Jayson M | Property representative |
Yes there is a Red Lobster across the street
0
Votes
Room Tips
"stay somewhere else."
Read review
"There are rooms that could be adjoining even though we didn't use this it's nice to know."
Read review
"have no tips"
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"Good WiFi. Beds all appear to be queen size."
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