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BEST WESTERN PLUS Reading Inn & Suites

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438 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Reading Inn & Suites
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Showing 434: English reviews
Berlin, Maryland
Reviewed 26 September 2016

My husband and I stayed here for one night before heading to Atlantic City. The hotel is located off the roadway, but we knew where it was and had no problems finding it. The desk clerk was very professional, pleasant, and informative. The room was roomy and clean. The sink is outside of the bathroom. The hotel has a very...

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Helpful?
Thank MsRef
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, I am so pleased you had a beyond exceptional stay with us, it is wonderful to receive such positive feedback from our guests regarding the level of service and attention to detail they receive from our team. We look forward hosting you again on your next trip to the reading area! Warm Regards, Hotel Management

East Brunswick, United States
Reviewed 19 September 2016

We had never stayed at this hotel before, but have always used Best Western when travelling. We missed the hotel entrance the first time & had to turn around. The sign is not like other Best Western hotels. Checking in was smooth & flawless with the young man repeating everything clearly. Our room was very nice [temp was a little...

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Helpful?
Thank Juliana T
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your recent review of our hotel. We truly appreciate your comments. Interrupted sleep can easily change a hotel stay from great to poor, and I’m so sorry that happened to you. I will follow up with my teammates to ensure issues like this are reported so they can be corrected. We hope to see...

Schenectady, United States
Reviewed 16 September 2016

I searched for only a few minutes and found your hotel online. Had a great experience and in speaking with Noe was able to book and be done in a short amount of time. My son and I had a great time in the hotel and at the Maple Grove Raceway. Highly Recommend!

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Helpful?
Thank Brian W
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property, we really appreciate your comments regarding our customer service. Our staff members try every day to provide that quality customer service that our guests expect. Thank you again and we look forward to seeing you on your next trip! Warm Regards, Hotel Management

Reading
Reviewed 15 September 2016 via mobile

It was a getaway trip for 2 adults are you in need of privacy? Hell yeah! There for a new Set of memories ! The service was great also the breakfast was perfect! The place was clean and I am a clean freak. I heard no complaints from my friend either we really had a great time up

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Helpful?
Thank HammerJeep
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your review, we are happy to hear how pleased you were with the hotel and all that it has to offer. We thank you for taking the time to share your thoughts and for choosing to stay with us . We hope we have the opportunity to welcome you back again in the future....

Williamsville,NY, United States
Reviewed 12 September 2016

Awesome Hotel. Rooms were well kepted. Breakfast was very good and a varity of selections. The hotel was very clean and the personnel were very friendly and helpful. It is centerally located and has easy access to highways. I would stay agai8n at the hotel.

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Helpful?
Thank Thomas S
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service. We are pleased that you enjoyed your stay, and hope that we can be your destination of choice for future stays in the Reading Area! Warm Regards, Hotel Management

Bristol, Connecticut
Reviewed 5 September 2016 via mobile

Most of the hotel is decent. I would give it a B- or 2.5 stars. I am disappointed that I immediately complained to management that the tv was all static. They checked it and said it only affects some channels and would have maintenance look at it the next day. Got back the next evening and it is still static...

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Helpful?
Thank cttravelx
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, I am so sorry to read that we did not exceed your expectations. My teammates works extremely hard to ensure we always have our best foot forward. However we do recognize that at times we do not meet the expectations of our guests. We take this very serious and always learn from our guests constructive comments. Warm...

Reading, United States
Reviewed 1 September 2016

I love staying at the Best Western as my home away from home. The lights were out in my house and I decided to stay in a hotel. The price is good and the amenities including free breakfast is a plus! I come here often when I need to stay somewhere overnight. It is definitely nice quality for the price

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Helpful?
Thank Joelle Marie N
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, I am very pleased that we were able to give you a comfortable and warm experience while you were here. We always strive to give our guests our best service and I know all of our staff appreciate the feedback. Warm Regards, Hotel Management

Nanuet, United States
Reviewed 30 August 2016

The hotel has continually been a place of relaxation and great service. It makes the long travel out a beacon of a hassle free ending point. The staff from the Manager on down strives to make each guest feel at home, no matter what time of the day or night you arrive. They always try to accommodate any special needs...

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Helpful?
Thank Charlie S
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased to hear you enjoyed the hotel and had a nice stay with us. Thank you for your kind compliments towards the staff. We hope to welcome you back again soon. Warm Regards, Hotel Management

Woodmere, New York
Reviewed 27 August 2016

Helpful staff, spacious room with several amenities, including good Internet service and large work space/desk. It's a convenient location with several eateries nearby. Decent fitness room and a nice outdoor pool big enough to swim laps. Breakfast buffet is included and offers enough to satisfy almost everyone. Maybe I'm jaded by New York prices, but for what I paid, this...

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Thank Bob F
Daytona Beach
Reviewed 26 August 2016

This place is amazing, Extremely friendly staff and very clean updated rooms. Perfect location and a great breakfast. This is the third year I stayed here with my service dog Mario and will stay again next August.

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Thank Ronnie948

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Reading Inn & Suites

Address: 2299 Lancaster Pike, Reading, PA 19607-2380 (Formerly Shillington Inn)
Region: United States > Pennsylvania > Reading
Price Range: $111 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Reading Inn & Suites 3*
Number of rooms: 142
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Also Known As:
Best Western Plus Reading Hotel Shillington
Best Western Plus Reading Inn And Suites
Best Western Shillington
Best Western Reading Hotel
Days Inn Reading
Days Inn Shillington Pa
Shillington Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Reading Inn & Suites staff and other travellers.
6 questions
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Arlington, Virginia
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Reading Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on 1st floor off the road enough that we did not hear any noise.”
 of 5 bubbles williamsW2951YD, 15 Nov 2016 | Read review
“The room that we had faced the woods and was very quiet”
 of 5 bubbles williammJ1860DG, 27 Oct 2016 | Read review
“we were on the third floor no problems with noise”
 of 5 bubbles 515JimS, 19 Oct 2016 | Read review
“There is a pool - do you want to be close to it?”
 of 5 bubbles MsRef, 26 Sep 2016 | Read review
“I would think all of the roome would be just fine”
 of 5 bubbles Ronnie948, 26 Aug 2016 | Read review
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