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BEST WESTERN PLUS Reading Inn & Suites

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438 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Pennsylvania
Reviewed 8 March 2016

My wife and I stayed here on business for one night. This property is excellent in all areas. Staff was helpful and cheery. The rooms were well appointed with furnishings and very clean. The bed was very comfortable. We appreciated the refrigerator and microwave. The room was quiet from outside noise. WiFi worked well in the rooms. Breakfast was better...

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Helpful?
Thank Jean M
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your review with us. We are delighted to know that you enjoyed your stay in our hotel and you are satisfied with our facilities and our friendly staff. We are happy to hear that the room amenities and the Wi-Fi were to your liking. It is really...

norwood, ny
Reviewed 7 March 2016

Great beds and a southern hospitality that is All Northern. Quick and diverse continental breakfast with quality fruit choices, and hot premade eggs, sausages, and Danish. Free wifi and TV in dining area. Great value all around. The staff add to the value and feeling you get upon entrance.

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Helpful?
Thank W8911DGcarolf
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property, we really appreciate your comments regarding our customer service. Our staff members try every day to provide quality customer service that our guests expect. Thank you again and we look forward to seeing you again in the future. Warm Regards, Hotel Management

Penna,
Reviewed 6 March 2016

We stayed here because of wrestling. Check-in and out was easy. The continental breakfast was best I had in a long time, many fresh options and large selection to chose from. Fruit, cereal, muffins, coffee, eggs, waffles, pancakes even yogurt and individually wrapped danish.

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Helpful?
Thank lillyn19021
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your review. We have always believed that travelling with a team or group is a stressful endeavor, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. We look forward to another opportunity to host you at our property. Warm Regards,...

Reviewed 2 March 2016

nice place , helpful staff and good service I have enjoyed the stay and the trip , The facility is nice and clean , good value The parking lot is kind of busy but the location is good for business WIfi is fast and the TV is easy and good picture

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Helpful?
Thank 180husseine
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for being our Guest and for posting this great feedback. We were delighted to read your review and to hear you had a thoroughly enjoyable stay. Please do visit us again whenever you are next in the Reading area. Warm Regards, Hotel Management

Fayetteville, Pennsylvania
Reviewed 29 February 2016

I stay in hotels aprox 20 - 30 nights/year, and in my experience most hotels require a photo ID with form of payment from the person who has the reservation. But for this hotel, ALL non-minors who are staying in a room must have photo ID. This hotel is strict about the rule, so be ready one and all who...

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Helpful?
Thank 2Runks
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property, we really appreciate your comments regarding our front desk staff. You have noted that our guest rooms were clean and comfortable I will make sure that these comments reach our housekeeping staff, who work hard every day to ensure a positive guest experience. Once...

Reviewed 20 February 2016

Stayed for 14 days. Had a great experience at this Hotel. Staff was very Professional and Helpful. Excellent experience. Breakfast was very well set up and a good variety of breakfast foods to choose from.Hotel staff was extremely professional and helpful.

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Helpful?
Thank Ssg H
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for choosing our hotel for your recent visit in the reading area. I was delighted to read your kind remarks regarding your whole experience. Our aim is to provide an unforgettable service for each and every one of our guests and I am happy to know that we succeeded in your case. I truly hope...

Reviewed 19 February 2016 via mobile

I stayed here one night while in town on business. My room was clean and comfortable and the price was right. My room had no funky hotel smells and I was happy there was a refrigerator in the room. The bed was comfortable however I was glad I brought my own pillow. The continental breakfast left much to be desired,...

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Helpful?
Thank Scott W
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your review of our hotel. We have been working very hard to make sure that we provide a quality guest experience, for every guest, every time.You have noted some deficiencies during your stay, and I will make sure that these items are looked after. I would like to thank you for staying with us,...

reading, United States
Reviewed 15 February 2016

The hotel and employees were average no one really went out of their way to make my stay enjoyable. They checked me in and that was that, no offer of amenities or anything. I ahve stayed there twice because its close. I have never had a bad experience but it also wasn't note worthy either.

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Helpful?
Thank R.eric L
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Firstly let me thank you for staying at our hotel and taking the time to post your comments.Please allow me to apologize for the substandard service levels you have received, as our goal is to provide you with an overall excellent experience throughout your stay, every time you come to Reading,We appreciate your sharing your concerns, and...

New Enterprise, United States
Reviewed 15 February 2016

Very nice clean hotel Breakfast area needs some improvements to keep the hot foods hot. Everything in the hot area was cold. We had to use microwave to warm items up Overall the hotel was good. Very comfortable beds and nice hot water for showers. Staff was very willing to help with any issues we had and very friendly.

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Helpful?
Thank Jim & Donna B
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience on TripAdvisor following your recent stay at our hotel. I was delighted to learn your stay was enhanced by the service extended to you by our Front Desk team , whom you found helpful and friendly. I was sorry to note that the breakfast experience did not meet...

Oneonta, New York
Reviewed 14 February 2016 via mobile

My significant other and i decided to go to the Great American Outdoor Show in Harrisberg then visit the Cabelas in Hamburg. We stayed overnight in Reading and overall it was a nice place. Calm and quiet, the staff were very friendly and the room was clean and comfortable. The breakfast was yummy and had lots of options. The only...

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Helpful?
Thank KZDtravels
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you very much for your positive review of our hotel. We take pride in providing a clean and well serviced property, and we were pleased that you enjoyed your stay. We would like to take the time to apologize for the inconvenience with the key cards they do tend to be a bit sensitive. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Reading Inn & Suites

Address: 2299 Lancaster Pike, Reading, PA 19607-2380 (Formerly Shillington Inn)
Region: United States > Pennsylvania > Reading
Price Range: $111 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Reading Inn & Suites 3*
Number of rooms: 142
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Also Known As:
Best Western Plus Reading Hotel Shillington
Best Western Plus Reading Inn And Suites
Best Western Shillington
Best Western Reading Hotel
Days Inn Reading
Days Inn Shillington Pa
Shillington Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Reading Inn & Suites staff and other travellers.
6 questions
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Arlington, Virginia
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Reading Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on 1st floor off the road enough that we did not hear any noise.”
 of 5 bubbles williamsW2951YD, 15 Nov 2016 | Read review
“The room that we had faced the woods and was very quiet”
 of 5 bubbles williammJ1860DG, 27 Oct 2016 | Read review
“we were on the third floor no problems with noise”
 of 5 bubbles 515JimS, 19 Oct 2016 | Read review
“There is a pool - do you want to be close to it?”
 of 5 bubbles MsRef, 26 Sep 2016 | Read review
“I would think all of the roome would be just fine”
 of 5 bubbles Ronnie948, 26 Aug 2016 | Read review
5 of 5
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