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BEST WESTERN Grand Victorian Inn

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#3 of 5 Hotels in Sayre
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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BEST WESTERN Grand Victorian Inn
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305 Reviews from our TripAdvisor Community

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Showing 301: English reviews
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Sayre, Pennsylvania
Reviewed 1 week ago

staff was rude especially the front desk personel and the manager. they made me feel insignificant and like a degenerate. I stayed here all week I'm different rooms and they made faces and whispered about my debit card..this isn't the first time either 6 months ago the manager was just as rude!!!

Review collected in partnership with Best Western
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Helpful?
Thank W2459NBjenniferp
Stephen B, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Dear W2459NBjenniferp, We at the BEST WESTERN believe that there is nothing insignificant about our guests and we strive to provide the best possible customer service to show each guest that they are valued. Our goal here is to provide every guest with superior service; the form of payment does not matter to us. What matters is your comfort while...

Ravenna, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 6 February 2017

We came to Sayre for a party with friends! We stayed at the Best Western! LOVED it! The room was very clean and comfortable! The hotel was quiet and the staff is very friendly! We didn't use the pool, but it looked awesome! We had a group arrive in the lounge just as they were closing and Nancy stayed open...

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Helpful?
Thank KellyRavenna_Ohio
About Hotel's Favourite Review
Stephen B, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Dear KellyRavenna_Ohio, Thank you for taking the time to write a review about your recent stay with us. I'm happy to hear you enjoyed your stay. I hope you and your friends will come back and stay with us again the next time you are partying in the area. Sincerely, Stephen Berwald, GM

Toronto, Canada
Reviewed 1 week ago

Such a great place to stay on your drive to NYC. Staff are so nice and go above and beyond to make your stay more comfortable. I love that this is a Pet Friendly hotel and that they treated my dog like a human guest! Thanks for a great stay!

Review collected in partnership with Best Western
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Helpful?
Thank petegaz
Stephen B, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Dear petegaz, Thank you for taking the time to write a review about your recent stay. I happy to read that you and your pet enjoyed your pit-stop on your way to Manhattan. A lot of our guest's have found that we are great stop over when traveling from NYC to Niagara Falls. I hope you will stop over for...

Pennsylvania
Reviewed 4 weeks ago

The staff was very friendly, rooms and hotel were very clean, was just what we were looking for.. easy to find off highway .. if we need another room when this area this will be our first choice defiantly .

Review collected in partnership with Best Western
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Helpful?
Thank hdangel23
Stephen B, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Dear hdangel23, Thank you for taking the time to write a review about your recent stay. I'm thrilled to here that you enjoyed your stay so much that we will be your first choice for hotel accommodations when you return to the area. I hope that will be sometime soon. Sincerely, Stephen Berwald, GM

Reviewed 4 weeks ago via mobile

This is are second visit to this hotel and will not be the last! We have travel to the area every few months. Staff is very friendly and helpful. Rooms are very clean. Pool area is very clean and does not have that over powering chlorine smell that you find in some hotels. Very nice whirlpool in pool area. Free...

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Helpful?
Thank Marcy O
Stephen B, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Dear Marcy O, Thank you for the wonderful review of your recent stays with us. My staff and I thank you for the high praise. I hope that you and your family continue to come and enjoy our hotel or your "Disney World". Sincerely, Stephen Berwald, GM

Milford, Connecticut
Reviewed 15 February 2017

No problem with the room. The food and the service in the restaurant left quite a bit to be desired. Stay the night but stay out of the restaurant. The food was a step over fast food and under dinner fare. the service was not attentive to the point where you had to actually get up and go to the...

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Helpful?
Thank dogfishead
Stephen B, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Dear dogfishead, Thank you for taking the time to right a review about your recent stay. I'm happy to here that you liked your room accommodations. I'm sorry that you didn't find your experience in the restaurant equally as good. Which surprises me because the bulk of our guests have told us how much they love the warm and friendly...

Batavia, New York
Reviewed 1 February 2017

It was fantastic to be completely exhausted and know that the best western would live up to our standards!!! We had the best room and dinner and breakfast and traveling alone with a 5 yr old is a challenge and knowing we were safe and sound was great

Review collected in partnership with Best Western
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Helpful?
Thank A647UAkellym
Stephen B, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Dear A647UAkellym, Thank you for taking the time to write a review about your recent stay. Traveling with a young child does have a set of unique challenges. I'm happy to hear that we were able to be here for you to make your stay great. I hope the next time you are traveling thru the area you will stay...

Horseheads, New York
Reviewed 24 January 2017

Great place. Good value(especially for the whirlpool room). Friendly staff. The bartender Nancy at the Night Train Lounge is wonderful. The menu in the bar is small but the food was great and the prices were inexpensive. Very enjoyable getaway for a couple nights.

Review collected in partnership with Best Western
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Helpful?
Thank 149brandona
Stephen B, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Dear 149brandona, Thank you fro taking the time to write a review about your recent stay. I'm thrilled to hear that you enjoyed your stay. It sounds like you took advantage of one our fabulous getaway packages that we offer. Two of our most popular packages are the the Romantic Getaway for two and the casino package called the Stay...

Binghamton, New York
Reviewed 4 January 2017

I loved this place nice room nice staff nice pool good food in the am and we loved the bed and beding next time i come i am going to stay at this hotel and it was a nice price and i like that it is a 24 hr gas

Review collected in partnership with Best Western
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Helpful?
Thank Georgeb1987
Stephen B, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Dear Georgeb1987, Thank you for taking the time to write a brief review of your recent stay. I'm happy to hear that you "loved" your stay. We look forward to seeing you again on your next visit. Sincerely, Stephen Berwald, GM

Chicago, Illinois
Reviewed 3 January 2017

At first I felt like I had picked an ideal hotel to stay at until dealing the cleaning staff. The breakfast ran out of items way before 10:00 am and they were not refilled. Then when I tried to cancel the additional night I had booked the night after having dealt with the rude cleaning staff, I have been given...

Review collected in partnership with Best Western
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Helpful?
Thank amyhT8866QV
Stephen B, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Dear amyhT8866QV, I do thank you for providing us with your distinct perception on the service that you received during your most recent stay. It does allow us to take stock our strengths and identify any perceived weakness. If there is one thing I do know, our housekeeping staff is not rude with our guests and the service they provide...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning

Additional Information about BEST WESTERN Grand Victorian Inn

Address: 255 Spring Street, Sayre, PA 18840-1909
Region: United States > Pennsylvania > Sayre
Price Range: $102 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Grand Victorian Inn 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Grand Victorian Hotel Sayre
Best Western Sayre
Sayre Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Grand Victorian Inn staff and other travellers.
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Winter Garden, Florida
over a year ago
Elmira, New York
4 months ago
8 months ago

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Questions? Get answers from BEST WESTERN Grand Victorian Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is a charm. Quiet a/c units.”
 of 5 bubbles PatG30, 31 Jul 2016 | Read review
“Ask for room with Larger bath tub.”
 of 5 bubbles oblivious_drifter, 28 Jul 2016 | Read review
“Loved 233 as it was very quiet, altho way down the hall.”
 of 5 bubbles ElaineB563, 13 Jul 2016 | Read review
“Fantastic rooms for the price!”
 of 5 bubbles kensH4877PE, 9 Jul 2016 | Read review
“Wonderful!”
 of 5 bubbles mojo1934, 2 Jul 2016 | Read review
5 of 5