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No problems checking in. Room was ready. Nice to see that they are investing and improving the facilities. There was an awning down, but there was a recent wind storm that created a lot of damage in the area. We had a nice quiet room...More
Response from Donna S, General Manager at Seasons Inn & SuitesResponded 4 weeks ago
Thank you for taking the timeout of your busy schedule to let us know how we done. We look forward to seeing you in the near future.
After our 18 wheeler broke down at the kenworth shop, my co driver and I stopped in at seasons inn and suites. Upon arrival I met a extremely nice lady whose name was Barbara, Barbara was very nice and helpful. The rooms are up to...More
Response from Donna S, General Manager at Seasons Inn & SuitesResponded 10 April 2018
Thank you for taking the time out of your busy schedule to leave us this awesome review. I will pass on your great comments to Barbara.
Thank you again and I hope to have the pleasure of you staying with us again, perhaps...More
Comfortable, straight-forward, inexpensive . It's clear that they are working to improve their facilities. The rooms are simple but more than sufficient. I've stayed here twice and have been satisfied both times.
I would recommend fixing the substantial pothole in the main entrance.
1 Thank lazyninjaguy
Response from Donna S, General Manager at Seasons Inn & SuitesResponded 5 April 2018
Thank you for your awesome review. We are working very hard to meet our guest expectations. We are also working on the pothole.
Thank you again we hope to see you soon.
For the price, I was expecting a flea-bitten place. The rooms are actually freshly renovated and absolutely spotless! Management friendly and helpful. Good deal for the area around Cabela's. Can't beat it for price.
Thank patrick c
Response from Donna S, General Manager at Seasons Inn & SuitesResponded 29 March 2018
Thank you for giving us a very nice review. We are trying our best to meet our guest expectations. I hope we will see you on a return trip thru our charming area.
Thank you from the entire staff.
This hotel is in the process of renovating and no one was in the office when we first arrived. The room was very clean and we had a good night's sleep, but rooms are not at all fancy. Remote for TV did not work and...More
1 Thank Lorraine W
Response from Donna S, General Manager at Seasons Inn & SuitesResponded 30 March 2018
Thanks Lorraine for your review. We are trying to do better and your comments will help us put our focus to the proper areas we need to improve in.
Thank you for staying with us and hope to see you again in the...More
Yes the motel is near Blue Mountain Restaurant which right across the motel and next to the Riverboat Saloon. The motel is located off of I78 exit 23. Once take the exit, you turn left and than when... More
Yes the motel is near Blue Mountain Restaurant which right across the motel and next to the Riverboat Saloon. The motel is located off of I78 exit 23. Once take the exit, you turn left and than when getting to the stop sign, you turn right. You continue onwards and you will see the motel to the left and the Riverboat Saloon which is open 11am-2am today.
We are very sorry that you had a terrible experience during your stay. Unfortunately, your question fails to include information like date of your stay etc. This could have helped us thoroughly investigate your... More
We are very sorry that you had a terrible experience during your stay. Unfortunately, your question fails to include information like date of your stay etc. This could have helped us thoroughly investigate your complaint.
We have recently taken over management of this property and renovation is in-progress. As per our policies, cleaning staff must change sheets and all other things used by previous guest(s). Staff is NOT allowed to re-rent the room before thoroughly cleaning and preparing the room as per our standards.
Recently we have put a process in place for further improvements. It includes:
Daily review & immediate action on items included in responses we receive in our in-room customer satisfaction survey (available to all customers)
To help us improve our customer's experience in future, please contact management directly so we know what room you were staying. This will help us quickly resolve issues you encountered. We have recently had great customer reviews and feedback, and we like to make sure there are not any negative experiences. We value your business and take customer satisfaction seriously. We would like to thank you for your feedback.