Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos
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About
#4 of 9 hotels in Stroudsburg
Location
Cleanliness
Service
Value
Travel with confidence at Fairfield Inn & Suites by Marriott® a hotel with outstanding service for an easy and comfortable stay-at an exceptional value. We are always ready to welcome you to our thoughtfully designed guest rooms and suites with plenty of room to work and relax. Free Wi-Fi throughout the hotel will keep you connected during your stay and our pool and fitness center will help you stay on track. Spread out in our vibrant lobby, with spaces to gather, relax and work. And jump-start each day with our free breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. Conveniently located near St Luke's University Health Network Monroe, Sanofi, Walmart, NFI, Tobyhanna Army Depot, The Crossings Premium Outlets, Camelback Resorts and more. You will always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites during your stay. Ask us about The Fairfield 100% Guarantee where we promise you'll be satisfied, or we'll make it right. That's our commitment to you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Golf course
Kids stay free
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Snack bar
Wine / champagne
Tennis court
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Location
64Somewhat walkable
Grade: 64 out of 100
21Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
294 Frantz Rd, Stroudsburg, PA 18360-7455
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196Reviews4Q+A27Room tips
Reviews
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After researching various hotels in the area, we decided to stay here. Glad we did. It wasn't perfect, but worth a stay. Property was newer. Bed was comfortable. Staff was friendly and accommodating. Good location. Overall very clean. The only downside was the breakfast. It was pretty limited. Only fresh fruit was green bananas.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hot tub, indoor pool, free breakfast good size rooms, outdoor fire pit , close to lots of sight seeing, my hometown so close to family, lots of shopping , casino near by. I stayed here 2 years in a row and hope to be able to go back again next year.
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: All the rooms are good.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lovely clean hotel. The hotel room was spacious and comfortable. The staff was pleasant. Morning breakfast per the usual Fairfield chain. Shopping and food nearby. Adequate parking. Great stay for quick overnight. Would recommend this hotel and location.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is located close to all kinds of shopping venues and things to do. The staff at the hotel were friendly, efficient, and accommodating. The room was very clean and well organized. The only thing about the room was that the refrigerator didn't cool items well. We travelled with a baby, and while we were able to keep his milk cool, it didn't really make it cold which meant that we couldn't store it very long. Not a huge deal, just something to note: check the fridge and don't rely on it. Other than that, everything was great. I definitely recommend this hotel if you're in the Stroudsburg area.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
When my Family travel to the Poconos we always stay at this Fairfield Inn & Suites location. Our last stay, two weekends ago, was my Birthday and part of the celebration included cards and a present for me. When we arrived home, I realized that I left my cards and present. I immediately contacted the hotel and was informed that the staff had retrieved my cards and gift and brought them to the Front Desk. I requested to have them mailed to me. Ms. Kendy Castillo, the General Manager, called me to confirm the mailing information. To my surprise, I received my cards and gift within five (5) days. I would like to commend Ms. Castillo and staff for their continued exemplary service!
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I celebrated my partners birthday at the Fairfield Marriott and we had a great time! I really like the location. It was close to the mall and restaurants. We were minutes away from Kalahari, Bushkill falls and other activities. It was very clean and we enjoyed the backyard which had a fire pit.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Really had a very poor stay. The walls are very thin and we were kept up until midnight by our neighbors merely walking - we could clearly hear footsteps and the TV. The mattress was the worst I can remember and the breakfast was not much better. Really probably the worst hotel stay I can remember. Obviously a Fairfield is not going to be a 5 star experience but I would advise travelers to choose literally any other hotel over this one.
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Fairfield Inn Marriott Stroudsburg-Poconos, Guest Services / Front Office at Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos
Responded 5 Jul 2022
Thank you for your feedback. Our apologies for you being disturbed during your time with us, it's hard for us to control our guests especially if they don't know how to be courteous to others staying. We appreciate you staying with us during these unusual times. And we look forward to having you stay with us, the next time your travels may bring you back to Stroudsburg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveling to Stroudsburg frequently I’ve been searching for a hotel that offered a good location, a great stay, and excellent service. They deliver on all accounts; super clean, quiet, comfortable rooms, friendly professional staff. Location is perfect with restaurants close by and just a short hop to the center of this historic town. Nice amenities, pool, exercise room, well lighted parking lot; a perfect combination for the traveler
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Date of stay: April 2022Trip type: Travelled on business
Room Tip: Stay on the upper floors
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Winteer Sancho-Joseph, Guest Services / Front Office at Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos
Responded 10 May 2022
Thank you for your feedback. We're glad to hear that you enjoyed your stay with us here in Stroudsburg. We appreciate you staying with us during these unusual times. And we look forward to having you stay with us, the next time your travels may bring you back to Stroudsburg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A nice hotel close off the interstate. We had two queens. Bed was comfortable. Room was clean. WIFI worked well. Smart TVs. We were near elevator and room heard alot of hall traffic. I would stay further down the hall next time. We missed breakfast, so no comments. Would stay again.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Pocono pub, walkable from hotel was good eats
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Winteer Sancho-Joseph, Guest Services / Front Office at Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos
Responded 10 May 2022
Thank you for your feedback. We're glad to hear that you enjoyed your stay with us here in Stroudsburg. We appreciate you staying with us during these unusual times. And we look forward to having you stay with us, the next time your travels may bring you back to Stroudsburg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just literally experienced the worst most horrible hotel stay experience I have ever had in my life, and on Christmas, nonetheless. I was relaxing by myself keeping to myself in the jacuzzi and had an EMPTY CUP that I had on me from a tea I drank earlier and was keeping on the poolside ledge next to me so I could use it later. Then in came storming the hotel front desk person who yelled at me and said there was no food or drinks allowed. I said it’s okay my cup is empty, and I don’t have any food or drinks now. She said read the sign on the door and leave now??? I was like are you kidding me, I have to leave the pool area entirely, and may I speak to a manager? She said no and told me I had to leave now. I said I had a long day, I’m just relaxing and have no food or drink, how about just a warning and we move on?? She got very bitter now very much raising her voice and said that the sign on the door was my warning and to leave! I said I did nothing wrong and I’m not leaving and that I would be happy to talk with a manager. She said she will call the police and I said fine that’s okay do what you must. Well, she left to call her manager, I left the pool, got dressed and then back she came. Now saying the manager said stay in the pool and that the management will contact me to tell me tomorrow that I may never stay at the hotel again. I followed her outside the pool area and asked multiple times to speak with her manager which she refused and then she further refused to share her name and started to act like I was going to harm her or something shuffling herself into the back office, which was just ludicrous behavior on her behalf. So, at this point, I just threw my hands up in the air and turned around and went to my room and here I am now typing to you hoping that if you stay at the Fairfield Bartonsville in the Pocono Mountains of PA that you never experience such a situation. I have never witnessed such a hostile, bitter, thoughtless, unprofessional hotel staff employee in my plentiful travels. Is this how Marriott wishes for its loyal customers to be treated, am I really at a Marriott…. is this really happening, I kept thinking to myself…Well yes it is, and was, and did happen. My Christmas was literally ruined by this person who made me so upset I felt sick to my stomach for the rest of the evening. She could have (Should have) just said, “hey, I see you have a cup, regardless of whether it is empty it gives the appearance of you having a beverage at the pool which we don’t allow for your safety and of others (by the way this was a cardboard cup and not glass) but anyway, would you please throw the cup away”? And just know that if you come in again with a beverage I will have no choice but to ask you to leave the pool area for the evening. And I would have said sure, no problem, I get it, Merry Christmas! But this retched experience I WILL NOT STOP HERE. I will let everyone I know and meet in the area know of this story as I will be here often and work in the hospitality industry locally as well. I will also let every person on every social media platform hear my narrative and I will take this all the way to corporate if need be, as this employee representing Marriott should NOT be in the hospitality industry! There’s a really nice Hilton Hampton Inn right across the street a stone toss away. I’ll bet you Hilton doesn’t treat their loyal customers this way?! However, in all fairness, I will update my post after I get to speak with the manager if this ever happens and hopefully we find a positive resolution rather than continuing this unbelievably sad customer service experience and I won’t have to change my loyalty over to Hilton?…
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Date of stay: December 2021Trip type: Travelled on business
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
PRICE RANGE
US$162 - US$206 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPocono Mountains RegionStroudsburg
NUMBER OF ROOMS
84
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Frequently Asked Questions about Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos
Which popular attractions are close to Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos?
Nearby attractions include Original Pocono Pub (0.2 km).
What are some of the property amenities at Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos?
Conveniently located restaurants include LongHorn Steakhouse, Frank's Pizza and Italian Restaurant, and East Gourmet Buffet.
Are there opportunities to exercise at Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos?
Many travellers enjoy visiting The Historic Castle Inn (10.5 km).
Is Fairfield Inn & Suites Stroudsburg Bartonsville/Poconos accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.