Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#2 of 2 hotels in Swiftwater
Location
Cleanliness
Service
Value
In the heart of the Pocono Mountains, a one-of-a-kind independently owned upscale concierge hotel. Featuring an on site restaurant, the Olivet and executive meeting room, Branch. Elegance, at last, has arrived on the Poconos hotel landscape. The Swiftwater calls you to a destination that embodies a refinement true to our scenery. High-touch service caters to your every need, redefining notions of what a Poconos hotel can be.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We stayed two nights at The Swiftwater, service was terrific. The hotel is very modern, the rooms are state of the art and very comfortable. The Indoor outdoor heated pool was terrific. We only had the opportunity to try the restaurant for breakfast, I would have to say it was the best Eggs Benedict I have ever had, the English Muffin was butter grilled, topped with a thick slice of Canadian Bacon, with a perfectly poach egg, topped with a homemade hollandaise, that was smooth, rich and creamy with a touch of lemon flavor. Although the Hotel is not completely operational, the staff were on point and made you feel very comfortable. The drinks although a tad expensive, were presented perfectly and added to a great evening by the fire pit. I would certainly recommend The Swiftwater for anyone looking for an upscale hotel experience.
Read more
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â Area restaurants need to be updated, but the food at the hotel was spectacular
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah O, Marketing at The Swiftwater
Responded 24 Jun 2024
We were thrilled to read your review! Thank you for sharing your experience at The Swiftwater. We are pleased you had a chance to enjoy the amenities and dine at The Olivet. We appreciate your recommendation and hope you will visit us again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful place but beware tips are included in every meal. We unfortunately did not know this until after dinner and so a fantastic tip was left. In the morning for breakfast the waitress told us when handing the check gratuity was added. We stated wished we knew that last night and she stated "shame on her." The steak at dinner was very good but for the price a small salad or even some bread would have been nice.
Read more
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â Read your bill for meals as gratuity is included.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah O, Marketing at The Swiftwater
Responded 26 Aug 2024
Thank you for taking the time to share your feedback. We're glad to hear that you found our place beautiful and enjoyed the steak at dinner. We apologize for the confusion regarding the gratuity. It's important to us that our guests feel fully informed, and we're sorry this wasn't communicated clearly during your dinner. We appreciate your understanding and will work on making sure our guests are aware of the gratuity policy upfront. Your suggestion about including a small salad or bread with the meal is noted, and we'll pass it along to our team for consideration. Thank you again for your valuable feedback, and we hope to have the opportunity to serve you even better in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where to start first the hotel is beautiful! From your first impression of front desk employees who were thoughttul, helpful and so professional to the wait staff who were very attentive without being intrusive, the bartender who was awesome and to meeting the chef, the experience here was amazing! After a 7 hour drive we grabbed a wine to sit outside by the fire pit great way to unwind. we ate at the restaurant where the meal was top notch the presentation was perfect! The lamb chops amazing, my husband had the steak which he said was prepared to perfection we also had the butternut soup no pictures as i was enjoying the ambiance and the meal!!! I would recommend this hotel for a beautiful stay!!
Read more
Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah O, Marketing at The Swiftwater
Responded 1 week ago
Thank you so much for taking the time to share such a glowing review! We’re absolutely delighted that you enjoyed every aspect of your stay with us, from the warm welcome at the front desk to your interactions with our attentive wait staff and talented bartender. It’s also wonderful to hear that you had the chance to meet our chef and that your dining experience exceeded expectations – the lamb chops and steak are certainly favorites! We’re thrilled you could unwind by the fire pit with a glass of wine after your long journey and that our ambiance made the perfect setting for relaxation. We truly appreciate your recommendation and look forward to welcoming you back for another beautiful stay.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went for dinner, nice atmosphere, nice service - after ordering drinks my wife was getting water dripped on her from over head vents had to move table - after the table move, the top of my martini shaker fell off an I lost the remaining martini and there was ice everywhere. The food was delicious and so was dessert - very disappointed nothing was comped. We left a great tip ( in addition to the 22% added which is a bit much ). Not sure if we will return.
Read more
Date of stay: August 2024
Value
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah O, Marketing at The Swiftwater
Responded 19 Aug 2024
Thank you for dining with us and for taking the time to share your experience. We’re pleased to hear that you enjoyed the atmosphere, service, and the delicious food and dessert. However, we’re genuinely sorry for the inconveniences you encountered during your visit, from the water dripping to the mishap with your martini. This is not the experience we strive to provide, and we apologize that nothing was offered to make up for the disruption. Your feedback is invaluable, and we’ll be addressing these issues with our team to ensure they don’t happen again. We’d love the opportunity to welcome you back and provide the flawless experience you deserve. If you’re open to it, please reach out to us directly so we can make it right on your next visit. Thank you again for your feedback and for leaving a generous tip despite the circumstances. We hope to see you again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I decided to spend a few days in the Poconos. We came across this hotel which seemed like a nice place with availablity. We arrived on July 3rd and was met by Noah a very nice youngman who helped us with our luggage and showed us our beautiful suite! We were told we were the first couple to ever stay in this suite. It was beautifully decorated with a modern decore which provided all the essentials and then some! The staff (Kimberly) were extremely helpfil in navigating the Apple remote! We also met Dante one of the ownwers who was extremely friendly and attentive! We had a wonderful and restful stay would highly recommend this hotel as we will definitely return in the furure months. Judith & Mike S
Read more
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â The bed and luxurious bedding was amazing! Including the towels! The owners have definitely...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah O, Marketing at The Swiftwater
Responded 22 Jul 2024
Hello, Thank you so much for your wonderful review! We are delighted to hear that you and your husband enjoyed your stay with us in the Poconos. It was our pleasure to have you as the first guests in our newly decorated suite, and we're thrilled that you found it both beautiful and comfortable. Noah, Kimberly, and Dante all appreciate your kind words. Our team takes great pride in providing excellent service, and it’s always rewarding to know our efforts made your stay special. We're glad Kimberly could assist with the Apple remote and that Noah made a positive impression upon your arrival. We look forward to welcoming you back in the future and making your next stay just as restful and enjoyable.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel every week for work and from I minute I walked in the front door The Swiftwater made a positive impression. From the front desk to staff throughout, it was a great 3 night stay. The rooms were spotless, every amenity thought of from the bathroom to the bedding and work area. The pool, restaurant and outdoor fire pits areas were amazing. This is the place to stay when you are in the Poconos.
Read more
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah O, Marketing at The Swiftwater
Responded 3 weeks ago
Thank you for taking the time to share such a glowing review of your stay at The Swiftwater! We are thrilled to hear that we made a positive impression from the moment you arrived and that every aspect of your three-night stay—from the spotless rooms to our amenities, restaurant, and outdoor spaces—met your expectations. It means the world to us that you consider us the place to stay in the Poconos. We look forward to welcoming you back whenever your travels bring you to the area. We're always at your service!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I visited Swiftwater on a business trip. The staff is extremely friendly and professional. The decor is very upscale. Very enjoyable visit. Also a must try is Dsaki restaurant next to the hotel. This is a hibachi style restaurant that will not disappoint the sushi lover.
Read more
Date of stay: July 2024Trip type: Travelled on business
Room Tip:Â Near water parks casino and shopping
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah O, Marketing at The Swiftwater
Responded 24 Jul 2024
Hi Frank, Thank you for your kind review! We're delighted to hear that you had an enjoyable visit and appreciated our friendly and professional staff, as well as our upscale decor. We're also glad you had the chance to try Desaki restaurant and enjoyed the sushi. We hope to welcome you back on your next business trip!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This new hotel in the Poconos was beautiful and luxurious. I have stayed in many luxury hotels and am quite a picky traveler. The service was exceptional. The food and drinks at the pool service and at Olivet were delicious, professional, upscale. I loved being able to get Japanese food by the pool. At Olivet standouts were the Trout, the Bananas foster tableside, and the delicious breakfasts as well! In the rooms the beds and the towels were luxurious. Ver pretty design. We needed connecting rooms and there are not that many options, so our view was first floor parking lot. Because we needed connecting rooms I understood this. In the future if I don't need connecting rooms I will try to have a higher view on the back side. My teens loved using the fitness center. The Pool was actually warm and comfortable!!! So many hotels advertise a heated pool but it's often cold. The Swiftwater's hotel pool was beautiful, serene, warm, with lovely music. The music throughout the first floor lobby and pool and restaurant was lovely . Also very pretty lobby with fireplace. I would love to return!!
Read more
Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah O, Marketing at The Swiftwater
Responded 24 Jul 2024
Hello! Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our service, food, and amenities exceeded your expectations. It's wonderful to know that you appreciated the Japanese food by the pool and the standout dishes at our restaurant. We're glad the beds, towels, and design of the rooms added to your comfort. We understand the importance of room preferences and will do our best to accommodate your request for a higher view on your next visit. It's great to hear that your teens enjoyed the fitness center and that the pool temperature met your expectations. Your kind words about the lobby, fireplace, and music throughout the hotel are much appreciated. We look forward to welcoming you back for another luxurious stay!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is on a main road/highway so it detracts from the setting. When we went there was no caffeinated coffee available in the rooms. The woman told me to come down to the lobby if I wanted any. The pool is eh. It is not very big and only 5ft deep. A large part of it is 1 ft for wading. There is also an on an off again weird odor wafting through the lobby.
Read more
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Â Bring your own coffee and bug spray.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah O, Marketing at The Swiftwater
Responded 26 Aug 2024
Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations. While our location offers convenience, we understand it may not have been ideal for the serene setting you were looking for. We apologize for the inconvenience regarding the coffee in your room. We should have made sure you had everything you needed to start your day right. We also appreciate your feedback about the pool and the odor in the lobby. We’ll be looking into these matters to ensure a better experience for our guests. Your comments are valuable to us, and we’ll use them to make improvements. We hope you’ll consider giving us another chance in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Decided to book a quick overnight at this new boutique hotel to enjoy the gorgeous weather. We were beyond impressed at how beautiful it is. Our room was so well appointed—high-end everything and I mean every little detail. The concierge recommended a fantastic lunch spot (Zack’s Tacos) and a beautiful hike through Big Pocono State Park. We returned just in time for a wine tasting in the lobby, a quick swim and then dinner on the patio. The staff is beyond amazing—however they’re training this team, they might want to sell their secret formula! We haven’t experienced this level of customer service in many years. The next day they booked us massages at Kalahari Spa which was beautiful. We drove home planning when we will return!
Read more
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â Lots of nearby attractions but not walkable. Expect to drive 15-20 minutes to hit Camelback...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah O, Marketing at The Swiftwater
Responded 19 Aug 2024
Thank you so much for your glowing review! We’re absolutely thrilled to hear that your stay with us exceeded expectations and that you enjoyed every aspect of your visit, from the well-appointed room to the recommendations from our concierge. We’re delighted that you could take full advantage of the beautiful weather and all the experiences we have to offer, including the wine tasting, swimming, and dining on the patio. Our team takes great pride in delivering exceptional service, and it’s wonderful to hear that their efforts made your stay so memorable. We’re also glad you enjoyed the massage at Kalahari Spa—a perfect way to round off your escape. We can’t wait to welcome you back for another relaxing and luxurious getaway! Safe travels until then!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Swiftwater area.
PRICE RANGE
S$239 - S$410 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPocono Mountains RegionSwiftwater
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
