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3.0
#2 of 2 resorts in Tannersville
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travellers visiting Tannersville, Chateau Resort & Conference Center is an excellent choice for rest and rejuvenation. Well-known for its proximity to great restaurants and attractions, Chateau Resort & Conference Center makes it easy to enjoy the best of Tannersville.
Chateau Resort & Conference Center is a resort offering a flat screen TV, air conditioning, and a desk in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The resort features room service. Plus, guests can enjoy a pool and a lounge, which have made this a popular choice among travellers visiting Tannersville. For guests with a vehicle, free parking is available.
While in Tannersville, you may want to check out some of the restaurants that are a short walk away from Chateau Resort & Conference Center, including Trails End (0.4 mi), Zack's Taco Shack (1.2 mi), and The Diner at Tannersville (0.6 mi).
If you are interested in exploring Tannersville, check out a state park, such as Big Pocono State Park.
Chateau Resort & Conference Center is sure to make your visit to Tannersville one worth remembering.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Lake View
Quiet
Location
475 Camelback Rd, Tannersville, PA 18372-7981
Chateau Resort & Conference Center
707 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
My family stayed here for one night on martin luther king weekend because it was close to the mountain but not as expensive as the camelback resort. It was a great deal because it's so close to the mountain. It was snowing a lot when we got there so we decided to try out the hotel restaurant instead of leaving to go somewhere else. It was not good. Very slow service. Our food took over an hour to come out after we ordered. The waitress was very timid and seemed confused. We had to ask her for small plates and refills, but only when we could catch her because she rarely came over to us. She did tell us the kitchen was backed up which was why our food was taking forever but there was like 6 tables in the restaurant so i couldn't understand how they could possibly be backed up. The bus boy was very young and also confused. When our food finally came out it was good, not amazing, but average. Overall the room in the hotel was great, had a very comfy bed and seemed clean. The room the pool was in was freezing and there was a sign posted that said the pool heater was broken so it might be cold so we didn't get to try that out. There was an arcade that seemed like it would be fun for kids. Overall this hotel was average. The room was good, the restroom had terrible service, but if the pool wasn't broken it could have been a little better.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We’ve been staying g here on and off over the years and it’s changed a lot. Yes like all the reviews state, it’s outdated but very clean. Pool isn’t heated, sauna out of service, extremely slow elevator, but it’s sufficient for a night to two. It’s pretty quiet and comfortable and convenient and close to everything you’ll need in the area. The ambiance is wonderful too with all the fireplaces around and it overlooks the lake with the swans. We’ve been coming here for the winter activities and New Year’s Eve family party for a few years which is included in your stay, but yes they really need to spend some money and update this place. The room does not have a refrigerator or microwave but you can request one for $10 each.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I wanted a motel room near the NASCAR track in June 2021. I tried to book the room about 3 weeks in advance of the race, but most local motels were full for this date. This hotel had rooms available for $128 including tax and fees, so I stayed here. When I arrived at night I could not figure out how to check in. I drove around the parking lot looking for a sign indicating where the main entrance is. There was no sign, not for the entrance, not for the office/ lobby, and not even for the name of the hotel. So I parked and walked into a door that seemed more prominent than the others. The lobby was nice. The room was okay. I had booked a handicapped room with king bed. The room was small, plain and unremarkable. The TV was small and positioned low, perfect for poor viewing from the bed. The closet was not a closet but it was a cheap metal clothes tree on wheels, set out in the room. Not sure if this is related to handicap designation. There is in-room coffee but no microwave or fridge. The huge handicap-appropriate bathroom needed more furnishings and something to enliven the blank walls. Back near the lobby I noticed that the hotel's bar was open at 9:30pm, but I didn't use it. I walked around the outdoor pool after dark, and it seemed very nice and people were enjoying it. Near the pool there is a large wood deck overlooking a pond, with views of the ski mountain nearby. Breakfast was available but not included in the room price. Breakfast started at 8am on a Sunday, which was too late given my plans for the day. I just used the place as a quick sleepover. I would not choose this hotel again, but it served the need and the price was okay.
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Date of stay: June 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Please save your money to book camelback right next door. This hotel is just nasty the hallways smelled like piss there was duck tape holding together the steps in the stairways, the room had dust everywhere as if it hadn’t been fully cleaned in god knows how long. The bathroom in the room had mold on the shower curtain as well as the shower head and all around the toilet. When I turned the sink water on for the first time it came out brown So we brushed our teeth with bottled water. This is not just me over reacting because myself and my family booked 8 rooms for the weekend and they all were nasty some worse than others. One room had holes in the wall as if an old headboard was ripped from the wall and not put back, another room had the air conditioner leak so bad it ruined there clothes. This hotel is in no way a resort the so called gym had 1 working treadmill and the rest if the equipment was broken. They have a small game room for kids and the games don’t work but guess what they still take your money. The only ok thing about this hotel was the outdoor pool which is open 24 hours but that doesn’t really matter because the lights at the pool don’t work so it’s completely dark outside. We didn’t eat here because of how nasty the rest of the hotel was I can imagine what the kitchen was like. Please stay far away from this place they are in serious need of a renovation and it’s a shame because this place has potential to be great.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was happy to take my husband away for his birthday. my room lights did not work I had the top and bottom room that they advertises was not as it should have been I left to go out and eat. Told the woman at the Front death that the lights did not come on and the TV did not come on on the first floor but the second floor one light came on but the other light was down to top it all off no one has came to do anything to the room instead of following day then I left on the 3th they charge me for a fourth day that I did not stay when I was only there from the first till the third no one has called I keep calling to talk to a manager they giving me the runaround the gym didn’t work the hot tub was overflowing my room did get worked on but it was a orange extension cord to have the lights on not a bad price to stay but I can’t get a hold of no one to do a reimbursement fora night I did not stay this is so not cool at all they don’t clean the room until the two days later as to why they don’t know much of what’s going on I just want my money back I have notes from me not being at this place they take with out a call or text it’s just sad not cool some one needs to pick up and take the calls when it comes to taking money rs the women that’s taking the calls is very unprofessional and ghetto this is a work place they need to do better I will not being coming back until but if they feel like it’s a game I’m coming up to see they put my money back on My card two hours to get to them and two to get back I will do just that just give up what’s was taken with out permission 🤬
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms were ok & some of the staff were helpful as best as they were trained or cared. Both pools were suppose to be open but neither one of them were because they were not cleaned which is a health hazard to even attempt it especially the outdoors one which did not say it was closed. That being the case we were not able to use them along with the sauna. We had breakfast and dinner there and both times it was good especially dinner when the sous chef was on.This place does have potential if someone cared.
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Date of stay: June 2021
Value
Service
Sleep Quality
Room Tip:Â balcony overlooking the pond
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms are dated and in need of renovation. I found a used coffee pouch in the coffee machine as well as hairs and a used band aid in the bathroom, The mountain view was good but the sliding door was difficult to open as it would not slide on the track. The pool was under renovation which was not mention to me at the time of booking. I found it expensive for the service you get. The person who took care of me at check-in was very friendly and helpful. The TV reception was not the greatest especially when I was watching the Super Bowl. They only have one ice machine which is on the 4th floor. I noticed they had Keurig coffee cups in the room but no Keuring machine. There is an onsite restaurant which I found the food to be very good and fairly priced.
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Date of stay: February 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked 2 nights & after driving far & hiking all day the guy at desk told me I could check in he saw my name on list and to come back in an hour because he had no internet. All I can say is WOW needless to say I then at 7:00 at night had to scramble around to find somewhere else to stay. Don’t waste your money or your time here the pictures look nice and that’s about it, I have tryed calling to talk to the manager here and get put on hold or no one ever answers the phone I gave up trying to d’Irak with someone here bc clearly no one cares. Save your self some aggravation and scroll past this place. I wouldn’t even give them one star but had to in order to put a review on here
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very disappointing start to finish.Room not clean shown a second and third room with no better results. Asked to have the first room cleaned thoroughly. Sign on main entrance stating masks must be worn Several guests without masks. Rooms not very clean phone stuck to night stand..coffee pot dirty.Black mold in bathroom.Sliding glass door to "balcony" dirty as was the curtain.outbon the "balcony" a multitude of cigarette butts for your viewing pleasure Not very receptive at the front desk
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had to change rooms because it was raining outside and in my room.. With the new room the heating/ac unit was not working.. The pipe under the bathroom sink was leaking every time we opened the sink in the room.. There was towels left nor were the garbage bags changed.. Was charged $10 a day for a mini fridge and it was broken.. Oh and the plug from my phone was broken
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
because management is down the tubes right now. do not stay at this hotel until they at least bring Ryan Back. They fired their best employee for calling the owners on the manager because the manager wanted him to half clean the pools.
Woodbridge, New Jersey51 contributions9 helpful votes
I apologize for the late reply. We took our 14 lb dog and the hotel had no problem with it. I believe that they have rooms designated for guests with dogs. Hope that helps.
There are more places to choose from in the Tannersville area.
PRICE RANGE
S$123 - S$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau resort and conference center, chateau hotel tannersville, chateau resort tannersville
LOCATION
United StatesPennsylvaniaPocono Mountains RegionTannersville
NUMBER OF ROOMS
154
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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