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    Holiday Inn Express Hotel & Suites West Chester

    1310 Wilmington Pike, Rte 202, West Chester, PA 19382-8218
    011 65 800 852 6027
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    24/12/2017 25/12/2017
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    US$105
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    Traveller (24)
    Room & Suite (37)
    Dining (4)
    Overview
    • Excellent33%
    • Very good43%
    • Average16%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “major highway” (4 reviews)
    “front desk” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (129)
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    1 - 5 of 128 reviews

    Reviewed 2 weeks ago via mobile

    Hotel was very clean, beds were comfortable and breakfast was very good. Unfortunately our visit was not a pleasant one because apparently the hotel was having issues with the room keys not working for many of the guests. We had to have a staff member...More

    Thank jimandkare
    Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 1 week ago

    Thank you very much for your feedback.I'm sorry to hear about your recent experience with us. We will definitely look at this as an opportunity to improve our service. We do not want this to keep you from enjoying our spacious suites, hot buffet breakfast...More

    Hotel's Favourite
    Reviewed 18 October 2017

    Staff was helpful and friendly. Room was very clean, breakfast was good and always refreshed food promptly, got a good night's sleep each night (2) of our stay. Upon waking after our first night there we found we were locked in the room. Never had...More

    Thank Louise K
    Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 23 October 2017

    Thank you so much! We appreciate your feedback and love hearing that our team was able to take good care of you. We hope to see you again the next time you are in the area.

    Reviewed 2 weeks ago

    We tried to check into our room on Thanksgiving day, arrive around 1:30pm, and were told that they had given away the room we reserved to another guest. We had a handicap room reserved, as we need a walk in shower as I cannot lift...More

    Thank Scott C
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West ChesterResponded yesterday

    Hi Scott C, Thank you for your stay and for taking the time to write a review of our hotel. It is regrettable that our staff service did not live up to your expectations. Please allow me to follow up on your concerns and have...More

    Reviewed 2 weeks ago via mobile

    This is our third visit. We keep coming back because of the location and reliable room..breakfast... service.our only criticism is an ouk slick in the parking lot that was obscured by frost...it was a real hazard.

    Thank Lisa627
    Reviewed 25 October 2017 via mobile

    I stopped here while traveling through town on business. The staff was friendly and courteous and the rooms were clean and comfortable. The breakfast is excellent as always and I will definitely return next time passing through town.

    Thank Derek V
    Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 30 October 2017

    Thank you very much for your positive feedback. We always try our best to make each of our guests stay memorable and enjoyable. We are happy that we fulfill our commitment. Looking forward to welcome you back soon.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$109 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Hotels.com, Travelocity, Expedia, Hotwire, Orbitz, Cancelon, TripOnline SA and getaroom.com so you can book your Holiday Inn Express Hotel & Suites West Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • West Chester
    • Also Known As
    • Comfort Inn & Suites Brandywine Valley Hotel West Chester ,
    • Comfort Inn And Suites Brandywine Valley ,
    • Comfort Inn Brandywine Valley ,
    • Comfort Inn West Chester ,
    • West Chester Comfort Inn
    Add Photo Photos
    Traveller (24)
    Room & Suite (37)
    Dining (4)
    Pool & Beach (4)
    Hotel & Grounds (49)
    Bathroom (2)
    Nearby
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    Ask a question
    Questions & Answers
    LWZ_13
    12 May 2017|
    AnswerShow all 3 answers
    Response from JRG F | Reviewed this property |
    I recall an automatic pancake maker. Pretty interesting concept, since almost every free breakfast has a waffle maker that's not a continental breakfast. I believe there was some meat and eggs, dairy items like milk and... More
    1
    Vote
    TerryCat
    1 March 2017|
    Answer
    Response from Thomas B | Reviewed this property |
    Yes, the pool is indoors, but it was too crowded to use when we were there.
    0
    Votes
    srennick17
    12 November 2016|
    AnswerShow all 2 answers
    Response from LPLimon | Reviewed this property |
    It's been awhile since I was there, but what Mapper39 said sounds about right. Depends on time of day/traffic, of course.
    0
    Votes
    Room Tips
    "My party had 3 rooms at different ends of the same floor and everyone was very pleased."
    Read review
    "We were on the third floor, facing the back of the hotel, and it was pretty quiet."
    Read review
    "The odd numbers rooms are on more quiet side"
    Read review
    "Get a room on the second floor. Our first floor room was musty, dank and had odor"
    Read review
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