We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Holiday Inn Express Hotel & Suites West Mifflin

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Holiday Inn Express Hotel & Suites West Mifflin
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

108 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Express Hotel & Suites West Mifflin
See the most recent reviews
Showing 106: English reviews
Woodford, Virginia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 December 2014

I have stayed at several different hotels in the West Mifflin, PA area over the years and none compared to the Holiday Inn. The front desk personnel were very friendly and helpful at all times. The breakfast buffet was awesome with extensive hot and cold selections including a pancake maker. My personal favorite was the fresh cinnamon rolls! The manager,... More 

Helpful?
Thank Elizabeth M
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Our mission here at the Holiday Inn Express West Mifflin is to be "wonderful in every category" and we are thrilled to hear you tell everyone that we have met that goal! We do everything that we do for one simple reason. We want to be the best hotel in the area. Basically, we love our guests and we work... More 

pittsburgh
Level Contributor
98 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 30 November 2014

I stayed here to visit family as I used to live in Pittsburgh. The staff here really are incredible. I was granted an early check in and late check out without a flinch, sigh, or face. That is impressive! Ray was great at the desk, the woman who worked second shift this past weekend was helpful with my requests. Whoever... More 

Helpful?
Thank gburn07
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We are celebrating today because of your awesome review! We have truly taken the IHG mission to create great hotels that guests love to heart. We live by those words and everything we do is a reflection of our mission to do just that! When a guest leaves a review online it is basically my report card of how I... More 

Mckeesport
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 November 2014 via mobile

I stay at a lot of hotels and was a little hesitant about staying at a holiday inn since the one in Boston Tewksbury to be exact was a horrific experience but as soon as I walked in the door and was greeted by a friendly staff member I knew this was going to be different the front desk help... More 

Helpful?
Thank Stephen H
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

I am thrilled that from the moment you walked through the doors you experienced hospitality at its best! As you witnessed, I train my staff to be zeroed in and focused on our guests from the moment the doors slide open and someone steps through them. You see, we know that there are a lot of hotels out there and... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 October 2014

We had a large group with several rooms and the staff was quick to check us all in-they put us all together and even switched a room for friends who had a room that did not have a fridge. We were there to celebrate a birthday and one of the only complaints was that the birthday person did not get... More 

Helpful?
Thank J G
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Thank you! Your words are very encouraging! We are glad that we were able to add greatness to your celebration experience. I am very very proud of all of our staff and I can't wait to use your review for motivation for them to keep up the good work! On a side note, it was truly a pleasure meeting all... More 

Reston, Virginia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 September 2014

Have stayed here many times for business over the last three years. Always outstanding! Breakfast is first rate and the people behind the counter: Yolonda and Ray during the day are outstanding. So is Fred in who does maintenance. Rooms are always very clean and everyone helpful and friendly! A great place!

Helpful?
Thank js4343
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We appreciate the time you took out of your busy schedule to rave about your great experience at our Holiday Inn Express and Suites Pittsburgh - West Mifflin! We value all feedback from our guests. It especially means so much when someone tells us, "job well done"! Here at our hotel we love to build partnership. You see it all... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2014

Its a really nice hotel all the staff was very nice but alyssa was by far the nicest she really went the extra mile to make sure I was satisfied and happy when I do come back shes the reason why. Alaetra was great as well very well mannered very nice kept telling me if I need anything to let... More 

Helpful?
1 Thank chris2721
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

A huge thank you for your outstanding kudos for our Front Desk team. We are very fortunate to have built a service oriented staff that do not simply come to work to collect a pay check. We have developed a dedicated family of individuals that love their jobs because of the guests' who stay with us. They are focused on... More 

1 review
Reviewed 15 August 2014 via mobile

Since this was my first business trip, I went for the hotel closest to my destination. Upon check-in, I was greeted by David, who upgraded my room & was extremely helpful! The room was great - clean & didn't smell, & actually way more than I expected. The mini-fridge & microwave made my short stay better, and the fabulous jacuzzi... More 

Helpful?
Thank sara b
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We would like to sincerely thank you for your outstanding review! We are happy to hear that you had a fantastic stay and that you found our level of service to be better thank expected! Our primary goal is to always provide clean, modern rooms with great amenities at a great rate and to show each guest better than expected... More 

Cresskill, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2014

My husband and I booked the jacuzzi room for our anniversary since we were travelling for other reasons and requested early check-in. However, when we arrived later than expected, the room wasn't ready. Checking later, the room still wasn't ready due to a full house the night before and we were disappointed. The front desk manager, David, not only gave... More 

Helpful?
1 Thank Mary D
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Thank you for your kind and awesome review! This is exactly how I train each and every one of my staff members to embrace hospitality at our Holiday Inn Express - Pittsburgh, West Mifflin. Our hotel is a very popular one. It is not rare for our hotel to sell out quickly. Our dedicated housekeeping staff work very hard to... More 

Gaithersburg, Maryland, United States
1 review
Reviewed 12 August 2014

My family was in town for a funeral and we could not have been more pleased with the staff during our stay. David, Joanne, Ray and team were extremely accommodating and made sure we had everything we needed. Thanks so much for making a difficult situation so enjoyable!

Helpful?
Thank Joanna T
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

I could not be happier that you found our service and staff to be so amazing! You witnessed and experienced hospitality and service at its best. Each of our staff members thank you for your written form of applause. We anxiously await for any future opportunities to meet your lodging needs! More 

Berryville, Virginia
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 August 2014

We stayed the weekend of 6/27/14 for two nights and had a nice stay. The staff was all very friendly and the breakfast in the morning was convenient and very good (my 4 yo loved the pancake machine). During the day there was water and lemonade in the lobby which was a great perk in the hot afternoons. The cons... More 

Helpful?
2 Thank wonderfulshana
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We want to sincerely thank you for your review! It is great to know that you found were happy with your stay. You saw for yourself the commitment our staff has for providing awesome guest service. We are thrilled to learn that you enjoyed the breakfast in the mornings and the snacks in the evenings. That is what it is... More 

36 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (8)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (5)
Viewed
Dining (3)
Viewed
Room/Suite (11)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near West Mifflin
2.3 km away
SpringHill Suites West Mifflin
2.5 km away
Hampton Inn Pittsburgh/West Mifflin
2.8 km away
Comfort Inn
Comfort Inn
#4 of 5 in West Mifflin
107 reviews
Show Prices
Show Prices
Show Prices
2.9 km away
Extended Stay America - Pittsburgh - West Mifflin
7.3 km away
Holiday Inn Express Pittsburgh - Munhall
6.2 km away
Courtyard Pittsburgh West Homestead/Waterfront
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
**** Please note that our Holiday Inn Express and Suites will be under renovations Beginning in February 2015. Our staff is committed to ensuring that your stay will still be enjoyable and that you will still have full access to all of our current amenities. Please contact the hotel for further details. **** The Holiday Inn Express Hotel & Suites-West Mifflin is nestled in the beautiful South Hills Area. The hotel has metropolitan furnishings and a friendly, well-trained staff. The hotel is adjacent to the Allegheny County Airport and minutes from Jefferson Regional Medical Center and UPMC McKeesport in addition to local shopping and dining. Attractions close by include Kennywood Amusement Park, Sandcastle Water Park, The Waterfront Shopping Complex, Station Square Shopping and Bessemer Court Entertainment/Dining and Century III Mall Catch a game with the Pittsburgh Steelers at Heinz Field, Pittsburgh Penguins at Mellon Arena & Pittsburgh Pirates at PNC Park all only 15 minutes from the hotel. Come, Stay Smart with us, and do not forget our free Express Start breakfast buffet with warm cinnamon rolls and our signature Smart Roast coffee. We offer the most flexible and spacious meeting facilities in the West Mifflin area. We offer a ballroom, hospitality room and boardrooms with breakout space for 10-200 people with free parking. Call our sales department today to schedule your event. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites West Mifflin

Address: 3122 Lebanon Church Road, West Mifflin, PA 15122
Region: United States > Pennsylvania > West Mifflin
Price Range: $167 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Mifflin 2.5*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Orbitz, Odigeo, IHG, Priceline and Expedia so you can book your Holiday Inn Express Hotel & Suites West Mifflin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel West Mifflin
Holiday Inn Express Hotel And Suites
Holiday Inn West Mifflin
West Mifflin Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites West Mifflin staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Holiday Inn Express Hotel & Suites West Mifflin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best hotel in West Miffin!”
 of 5 bubbles bennertom, 15 May 2016 | Read review
“Ask for a room that has already been upgraded.”
 of 5 bubbles joek640, 14 Oct 2015 | Read review
“There are no good rooms, even on the top floor. They all look out over a depressed run downed area.”
 of 5 bubbles cguillau, 29 Sep 2015 | Read review
“We like the suites. Very relaxing.”
 of 5 bubbles JudiArnoldSims, 12 Apr 2015 | Read review
“Everyone I ever stayed in was great.”
 of 5 bubbles js4343, 12 Jan 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay