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Mountain Laurel Resort & Spa

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Mountain Laurel Resort & Spa
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357 Reviews from our TripAdvisor Community

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There are newer reviews for Mountain Laurel Resort & Spa
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Showing 356: English reviews
Atlantic Highlands
Reviewed 8 June 2016

We have stayed at Mountain Laurel Resort for a few years now. Our first trip we felt like we had the hotel to ourselves but in the last few years, it has been nice to see more people. We like the location and you can't beat the price.

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Helpful?
Thank H5612CEjeanm
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

Thank you for your review. We are in a very convenient location off the turnpike and I-80. We hope to see you again in next few years!

West Reading, Pennsylvania
Reviewed 8 June 2016

Room was clean but in need of repair. We been visiting here for a few years and they are making progress to up grade this place. I think a few more years it could be a great place again. The staff all are helpful and courteous.

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Helpful?
Thank lovetogoanewhr
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

Thank you for your review. We appreciate your kind words about our staff, and your notice of our recent upgrades. We hope you continue to visit for the next few years.

Cromwell
Reviewed 8 June 2016

Facility was in a good location and a great value. However it needed some major updates in appearance. And it could be cleaner in the rooms, especially in the bathrooms. Towels looked old and worn out.

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Helpful?
Thank 509krystinab
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

Thank you for your review. We have done some upgrades throughout our rooms, but we appreciate your suggestions.

Hallstead, Pennsylvania
Reviewed 8 June 2016

IT'S A MOTEL run down, grounds were unkept bar overpriced chipmunk running thru our room. NOT a SUITE 2 rooms put together, furniture damp & musty. HUGE DISAPPOINTMENT. Went somewhere else the next day

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Helpful?
1Thank F8071AVtammyb
North Massapequa, New York, Usa
Reviewed 5 June 2016

Nice 10-15 years ago . But the up keep was not there if there is no up keep soon this place will be gone in the next ten years or be a dive in the It's a shame because it could be one of the better places in the poconos.

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Helpful?
1Thank Glenn B
Shippensburg
Reviewed 1 June 2016

Absolutely nothing at this resort was open the restaurant , bar, was closed all week. Took two tours of the resort there was nobody in sight. Place is outdated no wifi yes no wifi. Lobby only. The tv was a old tube tv and this is supposed to be a resort ? ?An d the best is yet to come...

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Helpful?
Thank dauneh
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

We are sorry to hear you didn't enjoy your stay. Our restaurant and bar are open throughout the week, but we do open less hours when it's not our busy season. We do have Wi-Fi in the lobby. While we are very proud of the history behind our resort, our resort is older and does not have Wi-Fi throughout the...

Philadelphia, Pennsylvania
Reviewed 1 June 2016 via mobile

And by one night stand I mean stay for one night ONLY! Everything we've encountered seemed like a horror movie where everything just keeps getting worse. This place is old & ran down. Let me begin..... 1. Called to book a room for Memorial Day and was instantly cut off mid sentence to tell me it was sold out. I'm...

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Helpful?
1Thank Sofia_Asmara
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

Sofia, we thank you for your review. We do apologize for the manner in which your call was answered. Our pool is outside, so sometimes animals do get in, but we also have an indoor pool. We hope that you spoke to our front desk about the mouse in the pool, the toilet paper, and the rug so that our...

New York City, New York
Reviewed 31 May 2016 via mobile

this is supposed to be a resort? Could have fooled me. The trip started out great when we arrived at the hotel. Saw the lobby was outdated, nothing we couldn't get past. The front desk staff was very helpful and friendly. However we got to our room and it was musty smelling, dusty, and really needed to be updated. After...

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Helpful?
Thank nycgurl224
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

Thank you for your review. Our hotel is older, but it has such a great history. We will certainly speak with our restaurant staff, but we are glad that overall you found most of our staff to be friendly and helpful.

Monroeville
Reviewed 28 May 2016

Very satisfied with my stay. Just wished the bar would have been open longer. The staff was so very professional and courteous and very willing to assist in anyway they could. The location was ideal and within a very reasonable travel time from my home, Since this was primarily a trip for golf, I did not have a chance to...

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Helpful?
Thank davidbR3175QZ
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

Thank you for your review and your kind words about our staff. We appreciate your suggestion of extending our bar hours. We look forward to your return trip.

Hewitt
Reviewed 26 May 2016

Great price and very friendly staff. The kids loved the pool and other activities. It is a older hotel but we still enjoyed it and would go back again. The two bedroom suite was a great size and fit our family perfect.

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Helpful?
Thank Z7592YGanthonyb
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

Thank you for your review. We're glad your kids loved the pool, and you had good interactions with our staff. We hope to see you and your kids again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room

Additional Information about Mountain Laurel Resort & Spa

Address: Route 940, PO Box 9, White Haven, PA 18661
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > White Haven
Price Range: $104 - $1,496 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Mountain Laurel Resort & Spa 2*
Number of rooms: 175
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Also Known As:
Mountain Laurel Hotel White Haven
Mountain Laurel Resort And Spa
Mountain Laurel White Haven
Mountain Laurel Resort Spa
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Questions & Answers

Here's what travellers have asked, with answers from Mountain Laurel Resort & Spa staff and other travellers.
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Questions? Get answers from Mountain Laurel Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“big place all connected to the lobby and all the floors”
 of 5 bubbles rollc2016, 22 Sep 2016 | Read review
“Don't check in!!”
 of 5 bubbles JennGC_55, 19 Sep 2016 | Read review
“stay away from this resort”
 of 5 bubbles riverarick, 9 Aug 2016 | Read review
“Rooms near lobby are being renovated partially, but are still poor quality.”
  • dust, dirt, dried food or whatever type of stains on surfaces, stained carpet
  • dirty toilets around the basin, floor, and seat
  • frig will only open 1/2 way and faces the door
  • ants in bathrooms and living room area walls
  • Dirty sheets left on bed from PREVIOUS guest, food, trash, etc. under the bed
 of 5 bubbles 246tammyc, 7 Aug 2016 | Read review
“Don't use your timeshare, the view is the parking lot”
 of 5 bubbles Mwbrad07, 21 Jul 2016 | Read review
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