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Courtyard Wilkes-Barre Scranton/Arena

283 reviews
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Traveller (54)
Room & Suite (29)
Dining (2)
Overview
  • Excellent73%
  • Very good18%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“fire pit”(26 reviews)
“front desk”(34 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Courtyard Wilkes-Barre Scranton/Arena
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Reviews (283)Write a Review
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199
53
21
5
5
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LanguageEnglish
199
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21
5
5
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All reviewsfire pitcourtyard by marriottfront deskbistro staffnice walk in showermarriott brandpaper cupsnice bistrobusiness or pleasurestarbucks coffeelarge bathroomhigher floorup to dateother hotels in the arearestaurants and shoppingthe staff was friendly and helpfulnewer hotel
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1 - 5 of 283 reviews
Reviewed 12 January 2018

Being a relocated area native, Courtyard Marriott is my favorite place to stay when visiting the area. Rooms are clean and well appointed. I have enjoyed relaxing in the pool and using the fitness center. On clear evenings you can go outside and enjoy drinks...More

Thank Passwordnotavailable
Response from April H, Manager at Courtyard Wilkes-Barre Scranton/ArenaResponded 13 January 2018

Dear Passwordnotavailable Thank you for taking a moment to let us know about your recent stay. Our number one goal is to provide a memorable experience for our guest. According to your feedback we did just that. We look forward to having you as our...More

Reviewed 4 January 2018 via mobile

We stayed there around Christmas time while visiting family. The room itself is nice but unfortunately both my husband and I found the bed to be hard and the pillows to be lumpy. Neither of us were able to sleep well during our stay. I...More

Thank Cedesgirl
Response from April H, Manager at Courtyard Wilkes-Barre Scranton/ArenaResponded 6 January 2018

Dear Cedesgirl Thank you for taking a moment to let us know about your recent stay. We are sorry to hear you found the beds to be uncomfortable. I would also like to apologize for the lack of housekeeping service. With it being the holidays...More

Reviewed 31 December 2017 via mobile

Beautiful - relatively new, everything was clean and fresh. Stayed in a king room, loved the shower set up and the cute sofa. Price was a little higher then those around but definitely worth it. Small Starbucks and bar in the lobby was a plus!...More

Thank Melissa K
Reviewed 28 December 2017

We were a little disappointed b/c we asked if the small Starbucks restaurant would be open on Christmas, but it wasn't, so we had to go offsite for dinner. The room was comfortable. The hotel is quite near rte. 81 but we did not hear...More

Thank AnnB395
Reviewed 10 December 2017 via mobile

Ended up getting caught in a blizzard on our way back to the East coast. Very nice rooms with just about anything one could want. Accommodating staff was very attentive. Glen, the server in the lobby, was extremely gracious, and at the top of his...More

Thank Jesse S
Response from April H, Manager at Courtyard Wilkes-Barre Scranton/ArenaResponded 16 December 2017

Dear Jesse S Thank you for taking a moment let us know about your recent stay. We are glad to hear you enjoyed your stay. We are glad to hear that Glen was attentive. We are glad to have him as part of our staff....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$126 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$126 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (54)
Room & Suite (29)
Dining (2)
Questions & Answers
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MIKENGIN
19 May 2017|
Answer
Response from April H | Property representative |
Good Morning! We offer shuttle service to the casino based on availability and request to be prescheduled. Our shuttle runs based on the guests request to their destination. Latest the shuttle will pick up is 10:30PM.
0
Votes
pacman26
14 January 2016|
AnswerShow all 3 answers
Response from James60795 | Reviewed this property |
About a half mile. If you ask in advance the hotel does shuttle to Arena and Casino. They took us.
1
Vote
Room Tips
"Rooms on the front of the building are quietest."
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"415 was a good room-- you could see your car and the nearby services"
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"Don't take a room on the first floor."
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"Excellent conference rooms and nice lounge for lunch"
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