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BEST WESTERN PLUS Genetti Hotel & Conference Center

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BEST WESTERN PLUS Genetti Hotel & Conference Center
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648 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Genetti Hotel & Conference Center
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Showing 642: English reviews
Bethlehem, United States
Reviewed 1 week ago

The hotel is located close to Wilkes University and Kings College. Wilkes University campus is within a 3 block walking distance. The amenities at the hotel are excellent. The hotel offers a free hot breakfast to guests of the hotel. The restaurant staff are friendly and helpful. The check in/out desk personnel are extremely kind and helpful. Even the housekeeping...

Review collected in partnership with Best Western
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Helpful?
Thank karlae904
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review our property and for all of your great details and compliments, especially to the staff. They are appreciated and I will be passing them along. We are glad to hear you enjoyed your stay and hope to see you again soon. Sincerely, Gus Genetti

Scarsdale, United States
Reviewed 1 week ago

This hotel should be the model for all other hotels to follow. Nicely run, clean, rooms are amazing, and the staff are so pleasant and caring. Breakfast was so good, like a home cooked meal. Mr. Genetti should be praised for running such a fine establishment. I will definitely stay here again when visiting the Wilkes-Barre area,

Review collected in partnership with Best Western
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Helpful?
Thank nickn216
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to write another wonderful review of our property. We certainly appreciate your kind words and are so glad to hear you enjoyed your stay. We hope to see you again soon. Best, Gus Genetti

Reviewed 2 weeks ago via mobile

An amazing hotel on our way home. Room was clean and tastefully decorated and beds were very comfortable. Staff were very pleasant and attentive. Hot Breakfast was delicious and plentiful. We were travelling with a small dog and there was even a small gift bag for her. Will stop here again whenever possible.

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Helpful?
Thank Charlotte F
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Charlotte, Thank you for your wonderful review of our property. We appreciate all of your compliments and are so glad to hear even your dog enjoyed her stay. We look forward to possibly seeing you again. Best regards, Gus Genetti

Pennsylvania
Reviewed 3 weeks ago

Very pleasant receptionist at check in. Nice large room with 2 beds, a chair and ottoman and desk with chair. Good size bathroom and everything was nice and clean. We enjoyed a drink at the bar before dinner but were shocked when the bartender added a 20% tip to the bill and closed out the check so I had nothing...

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Helpful?
Thank WeeLuv2Travel2
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Wow! Thank you for such a detailed and great review of our property. We're sorry for the missteps by the restaurant, but are glad they were resolved. I will be passing along your concerns and compliments to the owner. Additionally, please don't hesitate to request a non-adjoining room in the future. We try not to place guests in...

paterson, United States
Reviewed 3 weeks ago

I enjoyed my weekend stay. The staff went out of their way to make it enjoyable 🙂 The beds and room were comfortable. The breakfast buffet was delicious real cooked good. Staff was warm and helpful. Clean!

Review collected in partnership with Best Western
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Helpful?
Thank Cedenia M
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Cedenia, We are so glad to hear you enjoyed your stay with us and appreciate all of your compliments, especially to the staff. We hope you will come back to see us again soon. Sincerely, Gus Genetti

Pottsville, Pennsylvania
Reviewed 3 weeks ago

This is a wonderful hotel and will recommend it to everyone traveling to the area!! This hotel is maybe 50 yards from the F.M. Kirby Center which was perfect for us. It was very quiet. The staff was super nice. The room was in perfect condition. Breakfast was great with a nice variety to choose from.

Review collected in partnership with Best Western
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Helpful?
Thank Jackie M
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Jackie, Thank you for such a wonderful review and for your recommendation. We really appreciate it and are so glad you enjoyed your stay. Thanks again and we hope you will be back to see us again. Best, Gus Genetti

Reviewed 5 weeks ago

The restaurant was fantastic and the breakfast, the best we ever had in a hotel. The hotel is situated in a very beautiful part of town where there are many restaurants and cultural events. The whole staff were helpful and pleasant. We will definitely go back to that hotel when going down south and we might stay longer and explore...

Review collected in partnership with Best Western
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Helpful?
Thank michellelE9815CW
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Michelle, Thank you for a wonderful review of our property. We are so glad you enjoyed your stay and appreciate all of your details. We look forward to your next visit. Best regards, Gus Genetti

Reviewed 5 weeks ago

We were in town for a funeral. We booked 7 rooms for our family. Everyone enjoyed the hotel and breakfast. Staff was helpful even prior to our stay. Location is great, everything is nearby within walking distance.

Review collected in partnership with Best Western
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Helpful?
Thank Q1130UHwaynec
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Our condolences once again for your loss. We're sorry you had to stay under the circumstances, but are glad you enjoyed your stay while you were here. Your compliments are much appreciated and have been passed along. Thank you, again. Best, Gus Genetti

Tamaqua, Pennsylvania
Reviewed 18 March 2017

Very friendly and wonderful staff! Rooms are perfect for the price have not had an issue any of the times I stayed. While snowed in for a week during a snow storm, everyone there made me happy to be there! I would recommend this hotel to anyone!

Review collected in partnership with Best Western
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Helpful?
Thank Sf5512
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review the Best Western Plus Genetti Hotel & Conference Center and for all of your wonderful compliments, especially to the staff. We're sorry you ended up snowed in because of the storm, but are glad you enjoyed your stay while you were here and certainly appreciate your recommendation. Hope to see...

Washington DC, District of Columbia
Reviewed 15 March 2017

This review is based on three separate visits, ranging from overnight to three day stays. My feeling is- this hotel can do better. It has a great location, directly behind the Kirby Performance Center and one block from the Public Square. There is no debating the location. That is a plus. Here's where they can do better: Some of the...

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1Thank SherpaBilly

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this full-service Hotel, located next to the F.M. Kirby Center and few blocks from Wilkes University and King's College. Well appointed rooms feature flat screen TV's and DVD players, free wireless high-speed internet access and spa-like pillow top mattresses. With banquet ball rooms accommodating up to 2000 people, this is the perfect place to celebrate. A free hot breakfast buffet is served every morning to our guests in our own restaurant Oyster. ... more   less 

Additional Information about BEST WESTERN PLUS Genetti Hotel & Conference Center

Address: 77 E Market St, Wilkes-Barre, PA 18701-3116
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $134 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Genetti Hotel & Conference Center 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Genetti Hotel Wilkes-Barre
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Hotel Style:
#2 Business Hotel in Wilkes-Barre
#2 Family Hotel in Wilkes-Barre
#2 Romantic Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Genetti Hotel & Conference Center staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Genetti Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get connected room if you have two rooms booked”
camssmt, 20 Feb 2017 | Read review
“3rd floor close to the main street, but still very quiet at night.”
sunsetd, 26 Jan 2017 | Read review
“We stayed on 7th floor and very quiet.”
lindamcgrath, 18 Jan 2017 | Read review
“no escalator but they do have rooms that do not need one and are on the second floor ask”
CardyDog, 27 Nov 2016 | Read review
“Go for the great free breakfast they offer.”
thomasrU3046SQ, 20 Oct 2016 | Read review
5 of 5