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BEST WESTERN PLUS Genetti Hotel & Conference Center

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BEST WESTERN PLUS Genetti Hotel & Conference Center
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635 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Genetti Hotel & Conference Center
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Showing 629: English reviews
Harrisburg, United States
Reviewed 26 July 2016

The hotel was very modern and updated considering it is an older hotel. The room was clean and comfortable. Nice outdoor pool. Friendly and helpful staff. Excellent restaurant and service. Walking distance to downtown events.

Review collected in partnership with Best Western
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Helpful?
Thank Carol H
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Carol, Thank you for taking the time to review our property again. We are glad to hear you enjoyed your stay and were able to walk to events nearby. We hope you will come back and see us again soon. Sincerely, Gus Genetti

Reviewed 26 July 2016 via mobile

On a recent motorcycle trip to Lake George, NY, a small group of us happened upon Genetti's Best Western. We weren't looking for anything fancy, just a place to sleep before heading home. We typically stay in motels. What a pleasant surprise! From the girl that greeted us at the front desk to Mr Genetti himself, everyone was as friendly...

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Helpful?
Thank Louie L
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Louie, You are very welcome! Thank you for all of your great compliments. We are glad you happened upon us as well, and really appreciate all of your kind words to the staff. We hope your group ends up in Wilkes-Barre again. Best regards, Gus Genetti

Reviewed 25 July 2016

The facility is beautiful and the staff are extremely friendly, helpful, and funny! Plus, the breakfast buffet is excellent!! Highly recommend them. We attended a wedding here and the reception hall, food, and service were outstanding! One evening, we ate dinner a block away at Cafe Toscana. It was a fantastic Italian meal.

Review collected in partnership with Best Western
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Thank Jeff V
North Carolina
Reviewed 21 July 2016

We have stayed at this hotel for 3 years on our trips to & from Maine every summer. It is always a pleasant stay, mostly because of an exceptional staff but also because of its clean, quiet rooms & wonderful breakfast. This year we have to give special kudos to Simone at the front desk, Kevin for a delicious breakfast...

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Helpful?
Thank SeniorTravelor62
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to write such a great review. We appreciate you staying with us every year and are glad to hear you enjoy your stay each time. Your compliments to the staff, epecially Simone, Kevin and Chris are very much appreciated and I will be passing them along. We are looking forward to your...

Altoona, United States
Reviewed 19 July 2016

The place was very clean and had everything I needed. Best part is, every employee was very courteous and very nice. Every single staff member said hello every time I would pass one, even if they were coming in for their shift or leaving for the day. I have never got that any other hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Matthew U
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Matthew, Thank you for taking the time to review our property again. We are so glad to hear you appreciated our staff and enjoyed your stay. Hope you will come back and see us again soon. Best regards, Gus Genetti

Uniontown, Ohio
Reviewed 18 July 2016 via mobile

My husband and I spent one night here on our way back home from Maine. This is probably one the friendliest hotels you will ever come across. The Oyster restaurant was fabulous! It was so nice to not have to leave the hotel for dinner after a long day's drive. The room was spacious, comfortable and clean!!!! I couldn't be...

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Helpful?
Thank kolkab
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to write such a wonderful review. We are so glad to hear you enjoyed your stay and the Oyster Restaurant on property. Hope to see you and your husband again soon. Best regards, Gus Genetti

Mt. Wolf, United States
Reviewed 17 July 2016

My daughter & I attended the 2 day Freshman Orientation for Wilkes University. The staff is always kind and friendly. The complimentary breakfast is the best of any hotel I have ever stayed at. The proximity to the University was key to our decision to stay at Genetti. This was our second stay. We will come again. Highly recommend it!

Review collected in partnership with Best Western
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Helpful?
Thank John Z
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear John, Congratulations to your daughter on the start of her career at Wilkes University. Also, thank you for taking the time to review our property and for coming to see us again. Your compliments on the breakfast and to the staff are very much appreciated, and I will be passing them along. We look forward to your next visit....

Reviewed 14 July 2016

We stayed 2 nights on July 1 & 2. There were some issue with very small items that I wrote to Genettis about. Surprisingly I got a call from Gus Genetti who expressed concern and was sincerely interested in my experience and more so interested in correcting any deficiencies. In this age of poor customer service I found this refreshing...

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Thank jtlijnvainashburn
Harrisburg, NC
Reviewed 14 July 2016 via mobile

We stopped here for the night on our way home to NC from Canada. We chose this hotel because it was rated #1 in the area and had very reasonable rates. When we arrived in the middle of a freak rain/flood storm, the owner met us at McDonald's and guided us to his hotel! The room is clean and comfortable...

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Thank metrochik
Cincinnati, Ohio
Reviewed 11 July 2016

Had no idea where to stay. Found this hotel within walking distance of restaurants and sports bars in downtown Wilkes-Barre. The person who checked me in was great (didn't get a name - it was the night of 7/7/16). Restaurant, pool, free parking, clean, free-wifi. Very good rate for a downtown hotel. Didn't use the pool, but it was tempting.

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Helpful?
Thank Steve752
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Steve, Thank you for taking the time to write such a great, detailed review. Your compliments to Chris at the front desk are very much appreciated and I will be passing them along. We are glad you found us and hope you will come back and see us again soon. Sincerely, Gus Genetti

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this full-service Hotel, located next to the F.M. Kirby Center and few blocks from Wilkes University and King's College. Well appointed rooms feature flat screen TV's and DVD players, free wireless high-speed internet access and spa-like pillow top mattresses. With banquet ball rooms accommodating up to 2000 people, this is the perfect place to celebrate. A free hot breakfast buffet is served every morning to our guests in our own restaurant Oyster. ... more   less 

Additional Information about BEST WESTERN PLUS Genetti Hotel & Conference Center

Address: 77 E Market St, Wilkes-Barre, PA 18701-3116
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $134 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Genetti Hotel & Conference Center 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Genetti Hotel Wilkes-Barre
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Hotel Style:
#2 Romantic Hotel in Wilkes-Barre
#2 Family Hotel in Wilkes-Barre
#2 Business Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Genetti Hotel & Conference Center staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Genetti Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get connected room if you have two rooms booked”
 of 5 bubbles camssmt, 20 Feb 2017 | Read review
“3rd floor close to the main street, but still very quiet at night.”
 of 5 bubbles sunsetd, 26 Jan 2017 | Read review
“We stayed on 7th floor and very quiet.”
 of 5 bubbles lindamcgrath, 18 Jan 2017 | Read review
“no escalator but they do have rooms that do not need one and are on the second floor ask”
 of 5 bubbles CardyDog, 27 Nov 2016 | Read review
“Go for the great free breakfast they offer.”
 of 5 bubbles thomasrU3046SQ, 20 Oct 2016 | Read review
5 of 5