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I appreciate the desk staff and how accommodating they were. I just don't like that they cut off the hot water hours before the time they said they would have to ( there was some maintenance work scheduled of the plumbing )More
Response from John S, General Manager at Red Roof Inn Wilkes Barre ArenaResponded 1 week ago
Thank you for taking the time to tell us about your stay at the Red Roof Inn in Wilkes-Barre. I am very sorry we let you down and did not communicate a correct time for when the water would be shut off for a brief...More
Front desk and all the staff are very friendly accommodating and courteous. The rooms are always clean they smell great. They are smoke free and the beds are very comfortable. My husband and I have stayed for our anniversary three years in a row and...More
Thank Anonymous P
Response from John S, General Manager at Red Roof Inn Wilkes Barre ArenaResponded 26 October 2017
Thank you for choosing the Red Roof Inn in Wilkes-Barre and for taking the time to tell us about your stay. I am very happy to hear you enjoyed a clean, comfortable room. I am also happy to hear our staff provided you with friendly...More
I just wrote a wonderful review from my experience at the Red Roof Inn in W-B....they would not take it with all caps....I do that because it is easier for me to read. Anyway, I have stayed there since about 1991 when I began my...More
Thank FRANK L
Response from John S, General Manager at Red Roof Inn Wilkes Barre ArenaResponded 17 October 2017
Thank you for taking the time to provide us with your comments. I am very glad to hear you received great customer service from our Wilkes-Barre staff. I am also happy to hear you enjoyed a clean room. I will be sure to share your...More
This hotel was highly rated on Trip Advisor. We had had a bad experience with a Red Roof Inn earlier in our trip, but because of this high rating, we decided to keep our reservation. Main reason: we were traveling with a small dog.
1 Thank D9720BDMom
Response from John S, General Manager at Red Roof Inn Wilkes Barre ArenaResponded 20 October 2017
Thank you for taking the time to tell us about your stay. I am sorry we let your down regarding housekeeping and maintenance items in your room. Your feedback is very important to us so that we can continue to strive to improve the quality...More
The room was small with not much room to move around but overall everything was very clean and bed was fairly comfy. The floor are pergo so nice not to have carpeting. No breakfast but decent coffee before getiing on the road. Front desk poliet.More
1 Thank Octgirl
Response from John S, General Manager at Red Roof Inn Wilkes Barre ArenaResponded 10 October 2017
Thank you for telling us about your recent stay at the Red Roof Inn in Wilkes-Barre. Your feedback is very important to us. I am happy to hear you enjoyed a clean room and comfortable bed. I am also glad to hear you received friendly...More
US$48 - US$68 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Best Value Hotel in Wilkes-Barre
#8 Business Hotel in Wilkes-Barre
#9 Romantic Hotel in Wilkes-Barre
Number of rooms
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