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Red Roof Inn Wilkes Barre Arena

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Red Roof Inn Wilkes Barre Arena
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362 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Reviewed 1 January 2017 via mobile

Best customer service by samantha she was very excellent and exited and great room mad us feel welcome to be here will stay here again because of it we found parking write away and samantha is very good with the kids

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Helpful?
Thank Nick22222222
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to tell us about your stay at the Red Roof Inn in Wilkes-Barre. I am very glad you received great customer service from our staff. I am also happy to hear your enjoyed your room. We look forward to serving you in the future.

Northwood NH
Reviewed 31 December 2016 via mobile

This is a great stop for one night right off the highway on the way to FL. Pet friendly and quiet.Basic and clean. Was still decorated for Christmas and staff very friendly. Room very clean. No breakfast here.

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Helpful?
Thank Nancy H
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. I am very happy to hear you enjoyed a pet friendly room and had a quiet stay. I am also happy you found your room to be very clean and received friendly customer service. We appreciate your feedback. We look forward to serving you again.

Reviewed 28 December 2016 via mobile

I am usually at this Red Roof for work in Wilkes Barre delivering ice. Julie at the front desk is always very nice. Might be a little noisy outside but it's comfortable in my room. They allow pets here but I'm not gonna have a cat or dog help me deliver ice.

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Helpful?
Thank Eric O
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to provide us with feedback regarding your experience at the Red Roof Inn in Wilkes-Barre. I am very happy to hear you received friendly customer service. I am also glad you found your room to be comfortable. We appreciate your business and look forward to serving you again.

Reviewed 24 December 2016 via mobile

Second time I have stayed here and will return if the occasion call. This is a great stop for me on my drive from Ohio to northeastern Connecticut. It's clean, comfortable, and the price is right! I got the superior king with fridge and microwave. I rate this hotel 5 stars not because it's a 5 star hotel, but because...

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Helpful?
Thank Caitlin B
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and for providing us with your feedback. I am glad you found us to be a great value. I am also happy to hear you enjoyed a clean and comfortable room, and received friendly customer service. We look forward to serving you again.

Wilkes-Barre, Pennsylvania
Reviewed 21 December 2016

I stay in this place very often. The price is reasonable, the staff is friendly especially Julia and the new girl from Utah. The facility is clean. It is not a luxury hotel, but is a great place to to stay if you just need a bed and a shower. Anytime there was an issue, the staff was there to...

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Helpful?
Thank duddle3
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying at the Red Roof Inn in Wilkes-Barre. I am very happy to hear you enjoyed a clean room. I am also happy to hear you received great customer service. Thank you for your positive comments and I will be sure to share them with my entire team. Thank you and we look forward to serving you...

NA
Reviewed 18 December 2016 via mobile

Very clean and nicely renovated king size hotel room. I enjoy a jacuzzi room but there aren't any at this particular Inn. They really should have jacuzzi rooms available. Especially when you are biking all day around Lake Harvey and the Back Mountain Rail Trail a jacuzzi would aid to alleviate sore muscles after exercise. Overall, it's a quiet place...

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Helpful?
Thank carolyng307
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. We appreciate your taking the time to tell us about your stay. I am very happy to hear you enjoyed a clean room and had a quiet and relaxing stay. We look forward to serving you again.

Naugatuck, Connecticut
Reviewed 10 December 2016

This is a drive up motel, so you park outside your door which is convenient. It is probably the cheapest near the casino. We have stayed here numerous times and its always been clean with helpful staff.

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Thank Weselly
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

We greatly appreciate your taking the time to share your comments regarding your recent stay at the Red Roof Inn in Wilkes-Barre. I am glad to hear you received great customer service and enjoyed a clean room. We look forward to serving you again at a future date.

Pocono Lake, Pennsylvania
Reviewed 7 December 2016

We checked in to this Red Roof Inn on 12/3 at around 3 pm. First we were able to check out the room and go inspect it as I am asthmatic and couldn't be in a room that smelled like any animal. Upon inspection the room appeared clean but when inspected further it really was not. The heat was blasting...

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Helpful?
Thank chrisanpa
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for providing us with your comments regarding your stay. I am very sorry we let you down regarding customer service. I am sorry you were misled when making your reservation that we had "non pet" rooms available. All of our rooms are pet friendly. Some have been used more often than others by guests with pets, however, all...

mountain top
Reviewed 2 December 2016

I often stay at this hotel because it is very close to the Veterans Hospital where I receive my healthcare and the last two times I checked in, there was a lovely young woman named Samantha working the front desk. Both times she made sure that I received my veterans discount and she graciously thanked me for my service. She...

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Helpful?
Thank kimberly e
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to tell us about your recent stay at the Red Roof Inn in Wilkes-Barre. I am very happy to hear you received great customer service from our staff. I am also glad you enjoy the benefts of being a Redicard member. We look forward to serving you again.

Scranton, Pennsylvania
Reviewed 26 November 2016 via mobile

Samantha (front desk) and Jeff (housekeeping) make every visit personal. They remember our names, preferences and make check-in a quick and easy process. We try to check in and/or extend our stays during Samantha's shift (3-11) as we have found the daytime shift to be less amenable. They are truly an asset to Red Roof Inn.

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Helpful?
Thank rosebyanyother777
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to tell us about your recent stay at the Red Roof Inn in Wilkes-Barre. I am very happy to hear your check in was a very quick and easy process. I am also very happy to hear you received friendly customer service. I will be sure to share your comments with our entire team....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Wilkes Barre Arena

Address: 1035 Highway 315 Blvd, Wilkes-Barre, PA 18702-6926
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $64 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Wilkes Barre Arena 2*
Number of rooms: 115
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Also Known As:
Red Roof Hotel Wilkes-Barre
Red Roof Inn Wilkes Barre
Wilkes-Barre Red Roof Inn
Hotel Style:
#8 Business Hotel in Wilkes-Barre
#9 Romantic Hotel in Wilkes-Barre
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Farther from the stairs would be quieter”
 of 5 bubbles 76melissad, 30 Jan 2017 | Read review
“Bring a hair dryer and don't expect fridge or mic.”
 of 5 bubbles 84larry, 11 Jan 2017 | Read review
“Lower level”
 of 5 bubbles Weselly, 10 Dec 2016 | Read review
“the back side of the hotel has a beautiful view of the valley.”
 of 5 bubbles kimberlye928, 2 Dec 2016 | Read review
“Drive - Up Room , Eh !”
 of 5 bubbles MichaelUSMC, 25 Nov 2016 | Read review
5 of 5