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Hampton Inn Philadelphia / Willow Grove

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Hampton Inn Philadelphia \/ Willow Grove
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525 Reviews from our TripAdvisor Community

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Showing 521: English reviews
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Syracuse, New York
Reviewed 2 days ago NEW

Every time I have arrived whether early or late, I have been greeted with smiles and excellent service. The rooms are alway comfortable and clean. Early morning breakfast is fresh. The coffee is always fresh.

Review collected in partnership with Hampton
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Helpful?
Thank U5841PWcharlottes
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Dear U5841PWcharlottes, Thank you so much for your kind review. Our team does appreciate your kind words. We hope to see you again soon!

Waterbury, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 24 January 2017

Great staff, comfortable beds, great breakfast. We will be using Hampton Inns again in our travels. This hotel is very close to the main highway. There are a variety of restaurants and stores nearby. Great value.

Review collected in partnership with Hampton
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Helpful?
Thank djfred49
About Hotel's Favourite Review
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Dear djfred49, Thank you so much for your review. We are so glad that you found the beds so comfortable. Our breakfast team is so glad that you enjoyed your breakfast. We look forward to see you again!

Boonton township
Reviewed 4 days ago NEWvia mobile

Ok so from the start when I called down to the Hampton inn I spoke with Kelly she was fantastic helping me try and find a hotel that was close to all the rinks we would have to go to. She spent a lot of time with me on the phone then told me to book one closer to the...

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Helpful?
Thank E2821WKpaulp
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Dear E2821WKPaulp, Thank you so much for sharing your experience. Both Malissa and Kelly are great associates and truly appreciate your kind words. We are so glad that we were able to assist you and your son when traveling to the area for hockey. We hope to see you again soon! Best Regards

Villanova
Reviewed 1 week ago

I stayed one night to minimize my travel in a snowstorm. Check in was efficient and bottled water was offered at the desk. My single room was huge, with a king bed, sofa, desk and large closet. There is small refrigerator and microwave.Climate control very easy to operate. Black out shade on the window helped at sunrise. My room was...

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Helpful?
1Thank snwa
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Dear SNWA, Thank you for choosing our hotel during the recent snow storm. We are glad that you enjoyed your room. We hope to see you again soon. Best Regards!

Philadelphia
Reviewed 1 week ago

My stay here was amazing, the only problem we had was finding the hotel. The address In the honors app led us somewhere else. Otherwise amazing stay so much so we went downstairs the next morning and paid for another day.

Review collected in partnership with Hampton
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Helpful?
Thank michellegC8785MT
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

michellegC8785MT, Thank you so much for sharing your experience. I will definitely use the app to find the hotel to ensure that we address any possible issue. We are so glad that you decided to stay another day.

East Syracuse, New York
Reviewed 1 week ago

There for a medical procedure and the courtesy extended to us put us at ease for the next day. They helped us find a dinner spot, Mad Mex, excellent choice. Helped us with internet installation and when we couldn't stay for breakfast, she presented us with a "breakfast bag". 100% Satisfaction. Thank you to the staff.

Review collected in partnership with Hampton
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Helpful?
Thank Z298TIcarolync
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Dear Z298TIcarolync, Thank you so much for sharing your experience. We are so glad that we were able to make your experience a great one. We are so glad that you enjoyed our breakfast bag! They are a great way to start the day.

La Plata, Maryland
Reviewed 1 week ago

Not the best experience. Rooms looked great but beds were a bit hard, my TV satellite didn't work so I had 3 channels with bad reception. Reported issue the first night and next morning and still wasn't fixed! Moved to another room just to pack and leave again the next morning. Complimentary breakfast was great and staff was pleasant. 24/7...

Review collected in partnership with Hampton
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Helpful?
Thank klutzrob
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Dear Klutzrob, Please accept my apologies for the experience you had at our hotel. We will definitely follow up with the television to ensure that this does not happen to another traveler. We are glad that you enjoyed our breakfast. It is definitely a great way to start the day. Have a great day!

Bel Air, Maryland
Reviewed 2 weeks ago

I appreciate very much that Hamptons are consistent. I like knowing that I will be satisfied with the room and the service. That I can count on a clean room and comfortable bed ..... at every Hampton.

Review collected in partnership with Hampton
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Helpful?
Thank Kellyand3
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Kellyand3, We are so glad that you enjoyed your stay with us. Hampton Inns are a great brand and offer wonder amenities to our travelers at a great price. Thank you for choosing our hotel.

Carlisle, Pennsylvania
Reviewed 4 weeks ago

Had to change rooms 3 times in first two nights (A/C issues, then no hot water in shower). Lovely sponge bath at sink after long day and travelling. Told maintainence "fixed" shower, but of course still cold water, so swithed again. Trash bags piled in halls at elevators each night. I've stayed before, but won't anymore after this debacle. And...

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Helpful?
Thank Mikeharmelin
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you so much for sharing your experience. We are truly embarrassed that you had such an experience at our hotel. Our entire team apologizes for the inconvenience we caused you. We have addressed the issues that you mentioned.

Red Bank, New Jersey
Reviewed 4 weeks ago

In town of warminster for business had to check in at 8pm they were ready, great room, very good Japanese resturaunt up the block called OOKA had an excellent meal there, Great breakfast nice and early fully stocked at 6am thank you!

Review collected in partnership with Hampton
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Helpful?
Thank P3323AArobertb
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you so much for your review. We are so lucky to be near so many great restaurants. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Hampton Inn Philadelphia / Willow Grove

Address: 1500 Easton Road, Willow Grove, PA 19090-1221
Region: United States > Pennsylvania > Willow Grove
Price Range: $134 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Philadelphia / Willow Grove 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hampton Inn Philadelphia / Willow Grove Hotel Willow Grove
Hampton Inn Willow Grove
Willow Grove Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Philadelphia / Willow Grove staff and other travellers.
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Questions? Get answers from Hampton Inn Philadelphia / Willow Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get an even numbered room”
 of 5 bubbles L847HSjonathanh, 23 Oct 2016 | Read review
“Top floor always”
 of 5 bubbles MelBel7575, 6 Oct 2016 | Read review
“higher floor.”
 of 5 bubbles d0npauls, 13 Sep 2016 | Read review
“check in with the app and you can see the floor plan and choose your own room”
 of 5 bubbles Sue11sandwich, 28 Aug 2016 | Read review
“Maybe ask for a room not facing the highway”
 of 5 bubbles AK-in-NC, 16 Jul 2016 | Read review
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