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Hampton Inn Philadelphia / Willow Grove

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Hampton Inn Philadelphia \/ Willow Grove
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499 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Philadelphia / Willow Grove
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Showing 495: English reviews
Rochester, New York
Reviewed 3 weeks ago

Picked this place to stay overnight while visiting colleges with my daughter. This location was a mid point between the schools we saw late Friday and were heading to on Saturday. Upon arrival we were very tired and frustrated as there was an accident on the highway that made for a long commute of a short distance. We didn't want...

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Helpful?
Thank DJPGoebert
Reviewed 4 weeks ago

Ok, but not great, close to road, ok breakfast, dirty halls and elevators, Good location for the area it's in. Good for Hilton Points, Would stay there again but wish the area offered better. Good parking close to building, Get a room on the upper floor.

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Thank jamesaY7309WL
Downingtown, United States
Reviewed 1 November 2016

Some of the most comfortable beds I have ever had in a hotel room! The staff was extremely friendly and the check in/out was easy. The only issue was there was minimal hot water during my shower and the water pressure was low.

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1Thank Mary M
Illinois
Reviewed 30 October 2016 via mobile

As my title states my stay here was an overall decent stay. The hotel is located right off of the PA Turnpike so the location is ideal for those who have to commute. Road noise is a little loud, honking and truck noise can be heard during the day so I would request a room on the backside of the...

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Helpful?
Thank Matthew B
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review of the Hampton Inn Willow Grove. We appreciate this great feedback especially about the front desk staff. I certainly apologize for the housekeeper knocking on the door with the DND sign on the door. This will be reviewed immediately so they all understand our procedures. Thanks for being our guest!...

Ocean City, Maryland
Reviewed 25 October 2016

There for my god child's wedding. Wonderful family gathering. The amenities were a 10. Central to anything you might need. I slept comfortably both of the nights. The staff were cordial. I witnessed employee training in a room. I felt I was in good hands.

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Helpful?
Thank rosalynd571
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to the associates and I'm glad it was a great family gathering! Thanks for being our guest! Sincerely, Roger Weber General Manager

New York City, New York
Reviewed 25 October 2016

Our stay was brief but the hotel staff was very friendly the facilities were clean and I room was just what we needed. This is definitely an ideal place to stop over in between a trip to Philadelphia and or for larger wedding parties.

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Helpful?
Thank Lauren E
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. We appreciate this feedback especially about the hotel staff. Thanks for being our guest. Sincerely, Roger Weber General Manager

Fleming Island, Florida
Reviewed 23 October 2016

Great location for those going to King of Prussia Mall or to Center City. Close to the turnpike. Great value for the stay. Comfortable beds and well stocked bathroom. Good breakfast as well, with hospitality making this a place we will probably visit again.

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Helpful?
Thank L847HSjonathanh
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review of the Hampton Inn Willow Grove and letting future guests know what a great location we have. Thanks for being our guest! Sincerely, Roger Weber General Manager

Silver Spring, Maryland
Reviewed 22 October 2016

The sofa needed cleaning in the crevices. I could see obvious crumbs, bits of debris, etc in the seams. Strands of hair were in the bathroom and other surfaces (even after the first day). I visited the lobby for a cup of tea because there were no tea bags in the room.There was no hot water in the lobby hot...

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Helpful?
Thank karentl2012
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. I certainly apologize for the issues you mentioned in the comments. This has been reviewed with the department heads so we may correct these going forward. It was great to see the staff was friendly and helpful. Sincerely, Roger Weber General Manager

Flushing, Michigan
Reviewed 20 October 2016

Very nice stay. Can walk to a very nice Italian restaurant or drive to many other nice restaurants nearby. Staff was very friendly and helpful. We were only there overnight but it was a very nice experience.

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Thank withey50
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for writing this review of the Hampton Inn. This great feedback is very important to the associates and it will be shared with them. Thanks for being guest! Sincerely, Roger Weber General Manager

Smyrna, Delaware
Reviewed 12 October 2016

Like I said fine a different hamton to stay at. I do enjoy hamton inn's but this one is crap. The most expensive I've ever payee for a room and, the worst experience I've ever had. And on the way out the manager was rude. I was just trying to checkout ( you know just hand them the keys and...

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Helpful?
Thank vinnyduce
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for the feedback from your stay at the Hampton Inn. This information is important and we do apologize for the problem at the front desk which will be reviewed by all the front desk personnel. Sincerely, Roger Weber General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Hampton Inn Philadelphia / Willow Grove

Address: 1500 Easton Rd, Willow Grove, PA 19090-1221
Region: United States > Pennsylvania > Willow Grove
Price Range: $146 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Philadelphia / Willow Grove 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hampton Inn Philadelphia / Willow Grove Hotel Willow Grove
Hampton Inn Willow Grove
Willow Grove Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Philadelphia / Willow Grove staff and other travellers.
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Questions? Get answers from Hampton Inn Philadelphia / Willow Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get an even numbered room”
 of 5 bubbles L847HSjonathanh, 23 Oct 2016 | Read review
“Top floor always”
 of 5 bubbles MelBel7575, 6 Oct 2016 | Read review
“higher floor.”
 of 5 bubbles d0npauls, 13 Sep 2016 | Read review
“check in with the app and you can see the floor plan and choose your own room”
 of 5 bubbles Sue11sandwich, 28 Aug 2016 | Read review
“Maybe ask for a room not facing the highway”
 of 5 bubbles AK-in-NC, 16 Jul 2016 | Read review
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