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Hampton Inn Philadelphia / Willow Grove

626 reviews
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Traveller (27)
Room & Suite (10)
Dining (3)
Overview
  • Excellent42%
  • Very good25%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“pa turnpike”(32 reviews)
“front desk staff”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Philadelphia / Willow Grove
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (626)Write a Review
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All reviewspa turnpikeconvenient locationfront desk staffrooms are cleancomfortable bedcomplimentary breakfastbusiness tripfitness centerwafflesnice stayphiladelphiachannelshighwayrates
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91 - 95 of 622 reviews
Reviewed 11 May 2017

I've stayed at approximately 15 Hampton hotels across the country. They all seem laid out identically. It is comforting. Also the staff at every site has been great. I would go out of my way to stay at a Hampton. Parking also has been plentiful...More

Review collected in partnership with Hampton
Thank John S
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 24 May 2017

Thank you so much for being a loyal Hampton Inn guest. We are lucky to be part of such a great brand. We hope to see you again soon.

Reviewed 27 April 2017

Hotel room is an average hotel at best and breakfast is was mediocre. Staff were not very welcoming and did nothing to make me want to be there again. The food quality was not very good and the coffee had ground in it. The hotel...More

Review collected in partnership with Hampton
Thank V5316HApauls
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 28 April 2017

Thank you so much for sharing your experience. Please know that this was an isolated incident and that we will conduct training to ensure no other guest has the same experience. We truly appreciate you sharing your experience so that we can continue to improve.

Reviewed 26 April 2017

I was extremely pleased with the cleanliness of the room and the attention provided by guest services during my stay. The breakfast staff made sure you had all you needed to get your day started. My room was clean and ready for another night sleep...More

Review collected in partnership with Hampton
Thank T1184LSkellys
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 28 April 2017

Thank you so much for sharing your experience. Our breakfast team is so glad that you enjoyed your breakfast. We hope to see you again soon.

Reviewed 19 April 2017

Very well spent money on quality service was very satisfied with my stay and look forward to coming back just wish they had a pool that's is my only down play of the hotel but overall I enjoyed myself.0

Review collected in partnership with Hampton
Thank K1822DWrichardr
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 25 April 2017

Thank you so much for sharing your experience at our hotel. We know that you have many choices when staying and we appreciate that you chose our hotel. We hope to see you again soon.

Reviewed 5 April 2017

Staff was great! Breakfast was great! I enjoyed my stay, will defiantly stay there again. My only issue was with parking, Parking lot was full due to Audi car dealership using spaces in parking lot and cable companies vehicles. This was very frustrating. Because that...More

Thank Lisa B
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 12 April 2017

Dear Lisa B, Thank you so much about your kind words about our staff. They truly appreciate your kindness. We appreciate your feedback and will definitely follow up to ensure that this issue does not continue. We hope to see you again soon.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$91 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$91 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (27)
Room & Suite (10)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
zwa1098
2 May 2017|
Answer
Response from Richard K | Reviewed this property |
If you need to stay there call the manager and ask if the restriction is hard and fast. When I was in that age group using a credit card to cover the room and expenses was of a higher importance than age. PS: do you look... More
1
Vote
Happyseniors_11
26 July 2015|
AnswerShow all 5 answers
Response from bennetj | Reviewed this property |
We stayed at the hotel while attending the 2015 Philadelphia Flower Show. in typical Hampton Inn fashion, we encountered no problems with the hotel.
0
Votes
Room Tips
"Select one away from the train tracks"
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"Choose a room with an even number. The odd numbered room face the railroad tracks."
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"Stay on the street side to avoid some train noise."
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"Far side near trees backs to train. Pick the street side or above the 2nd floor."
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