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SpringHill Suites Philadelphia Willow Grove

247 reviews
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Traveller (5)
Room & Suite (11)
Dining (2)
Overview
  • Excellent27%
  • Very good46%
  • Average18%
  • Poor4%
  • Terrible5%
Travellers talk about
“stayed here”(42 reviews)
“front desk”(40 reviews)
“wet bar”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (247)Write a Review
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All reviewsstayed herefront deskwet barfree breakfastsimilar hotelswafflesfamily eventsleeping areanice sizewould stay here againnice hotelbusiness tripsofa bedbeds were comfortablemini fridgeone night stayfirst floor
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1 - 5 of 243 reviews
Reviewed 3 January 2018

More value for your dollars here. With the low price we paid we were pleasantly surprised with the room! Spacious room! Very clean and nice size bathroom. Free breakfast was okay. Plenty of parking and several entry points. I will stay here again for sure!More

Thank Felicia R
Response from shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow GroveResponded 5 January 2018

Dear Felicia R, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at SpringHill Suites Philadelphia Willow Grove. It is always encouraging to hear positive feedback, particularly when it comes...More

Reviewed 19 December 2017

This hotel is priced like a budget hotel but the value dimension is high. The interior and exterior are good. This past time when I stayed there, the hotel was going through some kind of renovation. It was a bit unkempt but still within acceptable...More

Thank BHUANG69
Response from shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow GroveResponded 21 December 2017

Dear Bhuang69, Thank you for sharing your experience at the SpringHill Suites Philadelphia Willow Grove. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for...More

Reviewed 17 December 2017 via mobile

We are frequent users of the Marriott hotel brand. We are members of the reward program. We have gold status. I’ve never been treated as poorly as I was today upon check-in at this hotel. We were not acknowledged as reward members which is pro...More

Thank jarpsyd
Response from shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow GroveResponded 18 December 2017

Dear Jarpsyd, Thank you for taking the time to share you experience in regards to your recent stay at the SpringHill Suites Philadelphia Willow Grove. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More

Reviewed 27 September 2017 via mobile

Overall good experience at this property. The rooms were very spacious. I called the night before to request adjoining rooms and was told that one would be an ADA room. I said no problem because I knew that could actually be helpful for a family...More

Thank Keywestkelly
Response from shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow GroveResponded 15 October 2017

Greetings Keywestkelly, I am so happy to hear things ended working out for you and your family having the space in the rooms. I appreciate the feedback regarding the service you received and will make sure to share with the appropriate staff, information like this...More

Reviewed 19 September 2017

Stayed at this hotel numerous times for business purposes and it was fine. Recommended to my friends that we stay there again. The rooms were fine and fit our needs. Hotel front desk were very friendly and helpful. My biggest disappointment was the breakfast on...More

Thank beachde2016
Response from shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow GroveResponded 21 September 2017

Dear Guest, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$83 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$83 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (5)
Room & Suite (11)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Probablyduring the week when it's just business travelers it would be fine but NOT for weekends."
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"We stayed in the corner suites. There was not many people around us."
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"If you are staying for 5 days or longer you can book at a different rate, but I found it only on the..."
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"Ask to be far away from any children and the elevator"
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