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The room is nice and clean, small refrigerator and microwave, a typical hotel room. But if you happen to get sick or you want a respite from a long day of meetings you won't find relief on the TV...just 39 channels...no cspan, just one HBO...why...More
Response from shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow GroveResponded 15 June 2017
Happy to know your room was nice and clean during your stay with us. I am sorry our TV selection was not up to your expectation, I can tell you we are working on getting an upgrade done to our system by the...More
The hotel was very modern, the water in the shower was extremely hot. We went there for a concert at the Keswick which is close. I truly enjoyed my stay there, nice amenities and wished we would have stated longer.More
Thank Jazzy P
Response from Nicholas D, Manager at SpringHill Suites Philadelphia Willow GroveResponded 9 May 2017
Dear Jazzy P,
Thank you so much for your positive review of the SpringHill Suites Philadelphia Willow Grove here on TripAdvisor. As we pride ourselves on delivering a memorable hotel experience with exceptional service, I am delighted to hear that we have met your expectations....More
Very clean and nice hotel. Did mobile check-in and room was ready and desk clerk made sure 4 other parties who arrived later had rooms close together. The breakfast in the morning was the usual but ok. Went to gym in am, small but I...More
Response from shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow GroveResponded 14 April 2017
What a great reason to come visit! Hope you had an amazing time at your class reunion. I appreciate the positive feedback and have shared with the staff, I am happy to know they did their best in making sure the rooms were...More
This is the second time me and my wife have stayed here and it will be the last time it is to many sports teams that stay here and to many kids having birthday slumber parties. Kids are knocking on our door and running. It...More
Response from shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow GroveResponded 10 April 2017
Thank you for your feedback in regards to your recent stay.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the...More
Nice comfortable room off the main roads, so nice and quiet. Close to the area businesses and plenty of restaurant options within a short distance. Bed was a more hard than I like, but okay for a comfortable sleep. Staff was friendly and efficient.More
Thank Don M
Response from Nicholas D, Manager at SpringHill Suites Philadelphia Willow GroveResponded 6 April 2017
Dear Don M,
Thank you for taking the time to write a review here on TripAdvisor in regards to your recent stay at the SpringHill Suites Philadelphia Willow Grove. We greatly value your feedback and as we pride ourselves on delivering a memorable experience with...More
US$119 - US$203 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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Springhill Suites Philadelphia Willow Grove Hotel Willow Grove ,