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SpringHill Suites Philadelphia Willow Grove

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SpringHill Suites Philadelphia Willow Grove
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215 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Philadelphia Willow Grove
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Showing 213: English reviews
Mid Atlantic
Reviewed 12 July 2016 via mobile

We had a very nice uneventful stay in this hotel. It is located close to 476, which is why we selected it. It is directly across from a hospital but otherwise there is very little within walking distance. There is a Carrabba's Italian Restaurant nearby but not within walking distance. It is about 40 minutes from downtown Philadelphia and closest...

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Helpful?
Thank Momma23boyz
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Greetings, I am happy to know you had a nice stay at our hotel. Thank you for taking the time to provide us with your feedback. Hearing from each guest experience allows up the opportunity to share with our staff and thank them for taking care of you. We hope to have you stay with us again when you visit...

Reviewed 3 July 2016

Nice spacious rooms. Room had free wifi which was excellent as this was a working get away. Hotel right off the PA Turnpike and plenty of places to get food. Travel down a bit further and there is "outlet" shopping in a nice area.

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Helpful?
Thank Deirdre K
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Deirdre K, Thank you for posting a review on TripAdvisor. We truly appreciate your kind comments about our hotel and we look forward to seeing you again next time you are in the Willow Grove area. Sincerely, David Greco General Manager

Chicago, Illinois
Reviewed 3 July 2016 via mobile

The hotel is new , so very clean . The staff was ok nothing great. The breakfast which was included In the room. Included make your own waffles, coffee, tea, scramble and hard boiled eggs , cereals, toast , fruit , juice etc... I would stay there again , when back in the area. There is a great restaurant down...

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Helpful?
Thank Chloeh114
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Chloeh114, Thank you for your kind comments about our hotel and breakfast. I'm glad to hear you enjoyed our hotel and would stay with us again when you are back in the Willow Grove area. Sincerely, David Greco General Manager

Suffolk, Virginia
Reviewed 19 June 2016 via mobile

Needed a place to stay that was close to my son's college for orientation. Found this on Marriot.com. Brand new hotel, very modern. Good free breakfast in the am. Rooms were very comfortable, large flat tv's great a/c. Front desk attendant was very courteous and fast with check in and out. Definitely worth the price!

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Helpful?
Thank Jeff M
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Jeff M, Thank you very much for sharing feedback about your stay on TripAdvisor. I am very glad to read that you enjoyed your stay. We truly appreciate your kind comments about our staff and hotel. I will be sure to share them with the entire team. It is comments like yours that help motivate our associates to continue...

Long Island, New York
Reviewed 17 June 2016

During a recent family reunion we stayed in our first SpringHill Suites and are glad we did. We enjoyed good service, a clean well-planned out suite, use of their pool and hot tub, and good hot breakfasts during our stay. Received a warm welcome on arrival, and very competent service throughout our visit.

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Helpful?
Thank Mary136
shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow Grove, responded to this review

Thank you for sharing your experience at the SpringHill Suites Philadelphia Willow Grove with other travelers on TripAdvisor. I am ecstatic to hear that your FIRST SpringHill Suites experience was with us and that you enjoyed your stay. Thank you again for your feedback and I hope you come visit us again soon! Sincerely, Danielle Shine

Syosset, New York
Reviewed 14 June 2016

Stayed for a Saturday night in early may, hotel and breakfast were just ok. The room had a strange layout, one bed was almost covering the door to the closest. It has 2 tv!s but their literally next to one another, totally useless. Breakfast was fair, cheapest plastic utensils, fair selection of foods, only plus they did have make your...

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Helpful?
Thank john p
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear John P I am sorry to hear that your visit here was just ok. We are committed to provide the best service possible and have fallen short based on your experience. I have shared your feedback with the team to work on ways to better these areas. Thank you for taking the time to share with us. Best Regards...

Orwigsburg, Pennsylvania
Reviewed 12 June 2016 via mobile

Came here to stay for a soccer weekend. When we checked in our shower was not cleaned. Saturday night when we arrived back at the room they had left our window open. It was 95 deg outside and very warm in the room took forever to cool down. The hotel did credit me one nights stay for our troubles. I...

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Helpful?
Thank Jack B
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Jack B I apologize for the experience you encountered. I can understand how frustrating it can be. I shared your feedback with my housekeeping staff to ensure this was an isolated incident, I am glad I was able to talk to you before your departure. Learning about your experience with us helps us come up with ways to better...

Winston Salem, North Carolina
Reviewed 8 June 2016

We booked a room for two nights at this Spring Hill Suites. I usually will seek out the Marriott hotels because they are usually very clean, with great staff and little to no problems. We did not arrive until around 2 am, after driving for several hours, the room had a very loud, barley operating fridge, and a toilet that...

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Helpful?
Thank chris h
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear chris h, Thank you for your feedback in regards to your recent stay at the SpringHill Suites Philadelphia Willow Grove. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered while staying with us....

Philadelphia, Pennsylvania
Reviewed 8 June 2016

I arrived Tuesday night and had so much paper work to prepare for the next day. Minelle was so helpful when I was trying to get organized for a training seminar. She was training a girl named Fatima and they both went out of their way to help me print and make copies of all the documentation I needed to...

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Helpful?
Thank ajcerullo
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear ajcerullo, Thank you for sharing your experience at the SpringHill Suites Philadelphia Willow Grove with other travelers on TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great stay. Also, I will be sure to share your comments with Minelle, Fatima and the entire team. With a spirit to serve, we take great pride...

Reviewed 7 June 2016 via mobile

Room Block or lack there of..... We just finished a 2 night stay for my best friends' Wedding. I made a room block in July of 2015 for 10 rooms. The process with Marriott Corporate was fantastic. As soon as we were passed off to the local hotel level it was terrible. The bride and/or I never received a rooming...

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Helpful?
Thank Beth S
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Beth S I am so sorry to hear you had such bad experience. Being your best friend's wedding I know how important the event was. I will share your feedback with our team to ensure this is an isolated incident. I do remember speaking to the bride personally during check out and made sure she was taken care off,...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The newly remodeled SpringHill Suites Philadelphia Willow Grove is off of the Pennsylvania Turnpike just a short drive from Philadelphia International Airport (PHL). Our refreshed hotel rooms in Willow Grove feature spacious king and double/double suites. Experience sound nights of sleep on comfortable beds topped with plenty of fluffy pillows. Rooms afford guests flexible work spaces with spacious desks, free Internet access and kitchenettes equipped with microwaves, mini-refrigerators and coffeemakers. Enjoy a daily complimentary New Breakfast buffet in the re-imagined lobby area as well as our updated Market offering beer, wine, convenience foods and snacks. Additional onsite amenities include an indoor swimming pool, state-of-the-art fitness center and newly renovated business center featuring computers and facilities for printing, copying, scanning and faxing. Our Willow Grove hotel is close to popular attractions including Sesame Place(R), Peddler's Village, New Hope and Center City. ... more   less 

Additional Information about SpringHill Suites Philadelphia Willow Grove

Address: 2480 Maryland Rd, Willow Grove, PA 19090-1711
Region: United States > Pennsylvania > Willow Grove
Price Range: $135 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Philadelphia Willow Grove 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
Springhill Suites Willow Grove
Willow Grove Springhill Suites
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Questions & Answers

Questions? Get answers from SpringHill Suites Philadelphia Willow Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors away from ice and elevators”
 of 5 bubbles edb407, 26 Nov 2016 | Read review
“Ask for a room near the elevator, easy access to lobby.”
 of 5 bubbles amisselli, 20 Jul 2016 | Read review
“Ask for a room facing away from the tollway”
 of 5 bubbles usscvr, 5 Jun 2016 | Read review
“away from turnpike”
 of 5 bubbles 632BobM, 19 Apr 2016 | Read review
“All the rooms are great.”
 of 5 bubbles warrenb535, 10 Mar 2016 | Read review
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