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SpringHill Suites Philadelphia Willow Grove

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SpringHill Suites Philadelphia Willow Grove
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218 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Philadelphia Willow Grove
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Showing 216: English reviews
Prince George, Virginia
Reviewed 16 September 2014

I stayed here with a friend of mine for a quick weekend getaway. I normally stay at SpringHill Suites in King of Prussia but since they were booked I stayed here. It wasn't what I expected but it wasn't completely terrible either. The front desk staff was very friendly and checking in was quick and easy. When we got to...

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Helpful?
1Thank tdoug12
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Tdoug12, Thank you for taking the time to write your review. We really have a great staff here at the SpringHill Suites Willow Grove, and we are glad you had good interactions with them. Cleanliness and service are our hallmarks here at the SpringHill Suites Willow Grove and we are glad you got a chance to experience it first-hand....

Donegal, Ireland
Reviewed 11 September 2014 via mobile

We stayed here for four nights. The staff are very friendly and always willing to help. The room was surprising large with facilities such as fridge, microwave and coffee machine. Not sure why but American hotels seem to have stopped supplying kettles for tea. The bed was very large and comfortable. Self service breakfast is included in the price and...

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Helpful?
1Thank RoryCDonegal_Ireland
Lindsey D, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Rory, Thank you for taking the time to write your review. One of the many great things about our hotel is our all-suite expansiveness. We are pleased that you enjoyed all the amenities the room and our hotel had to offer. We hope to see you soon! Lindsey D’Amico Event Specialist

Richmond Hill, New York
Reviewed 2 September 2014

Easy check in and out, friendly staff, laundry room :), the room was a little small, but everything was very clean and well kept. Breakfast was ok. Traveling with young children to Sesame Place. Overall very nice hotel.

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Helpful?
Thank YamahaVal
Lindsey D, Event Specialist at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear YamahaVal, Thank you for taking the time to write your review. Here at the SpringHill Suites by Marriott in Willow Grove we aim to make your stay easy and comfortable. We are glad that we did just that for you and your family. We hope to see you again soon! Lindsey D’Amico Event Specialist

Reviewed 19 August 2014

we just stayed hear this weekend for one day. It was a nice small place . The rooms where clean put I felt they need a little update. Our frige didn't work but front desk gave us a credit, I then found I need to turn it on. I think maybe a note on how to operate it will be...

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Helpful?
Thank nancam
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Nancam, Thank you for taking the time to write your review. You noted a number of issues during your stay and we are sorry you had to experience those. Our refrigerators should not require any effort on the part of our guests to operate, I am glad the desk was able to help you with this matter. If you...

Mississauga, Canada
Reviewed 18 August 2014

Yet another wonderful stay at a Marriott hotel, the rooms were nice, staff was very good and accommodating, the included breakfast was very good, nice selection, just the coffee was just awful, nobody could drink it. Everything else about the stay was very good, I would defiantly stay again.

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Helpful?
Thank David D
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello David D, Thank you for taking the time to write your review. We are glad you enjoyed your stay at our hotel. We apologize for the coffee issue that has been resolved completely. Thank you again and we hope to see you back soon. Stephen Ryan Operations Manager

Santa Fe, New Mexico
Reviewed 13 August 2014 via mobile

My wife and I have stayed at other Springhill Suites properties and have always found them to be great hotels. The one in Willow Grove was okay but certainly not the best. The staff was friendly and always helpful, but our room left a little to be desired. The air conditioner gave off a musty odor when running, the carpet...

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Helpful?
Thank Phil K
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Phil K, Thank you for taking the time to write this review. We did not meet your expectations and we apologize for that. We strive to live up to the Marriott name and do our best to exemplify the SpringHill Suites brand, that did not happen for you during your stay and we are sorry. If you decide to...

Inwood, West Virginia, Usa
Reviewed 7 August 2014

I have stayed here before but this is the first time with renovations. I stay here when visiting family because it is so close to the turnpike. Check in was easy, place was clean and inviting, new decor very nice, larger eating area. The pool was clean and was great after a long day travel but the pool area was...

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Helpful?
Thank Bohrski
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Bohrski, Thank you for taking the time to write your review. We are extremely pleased with the hotel's renovation. The hotel had a complete re-haul and it turned out beautifully. From the spacious and inviting lobby to the warm and well-appointed guest rooms, it was all very well done. I am glad I was able to help you and...

Miami, Florida
Reviewed 5 August 2014

We stayed here during our family visit to Philly - while it was a bit of a drive to central Philly - it was still conveniently located near the highway and our gps took us in//out of town in various paths which made the trip even more interesting and sight seeing worthy. The hotel was nice, clean and comfortable with...

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Helpful?
Thank AnnieTinMia
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello AnnieTinMia, Thank you for taking the time to write this review. We are so glad you decided to stay at our hotel. The location of the hotel works very well for our guests, with easy access to the turnpike and main roads you can arrive at whichever destination you need with ease, all while having almost no impact from...

New Haven, Connecticut
Reviewed 27 July 2014

Had a chance to stay here during my vacation to Ocean City. I stopped on my way there and on the way back (5 days apart). I was really happy with my choice. The fist night the lady at the front desk was very nice (her name starts with a K I believe), answered all my questions and was very...

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Helpful?
Thank JonB3000
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear JonB3000, Thank you for taking the time to write this review. We love to hear about guest's experiences at our hotel. We are so glad you enjoyed everything as much as you did. We have some of the best staff around in my opinion and I am glad you got a chance to interact with them. The SpringHill Suites...

Pensacola Beach, Florida
Reviewed 22 July 2014

Currently staying at this hotel. Good location and the area is fine. However, I was given a key to a room already inhabited by someone, luckily it didn't work. The lady inside was as surprised as I was. I pick hotels largely by their gyms and this hotel appeared to have a decent one. Once there I found that none...

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Helpful?
Thank Mark W
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Mark W, Thank you for taking the time to write our review. The trouble you had with your keys concerns us at the hotel. However, the system we have to make keys at our hotel does not allow for what you described to happen. We can only issue keys for a particular room with that guests information displayed on...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The newly remodeled SpringHill Suites Philadelphia Willow Grove is off of the Pennsylvania Turnpike just a short drive from Philadelphia International Airport (PHL). Our refreshed hotel rooms in Willow Grove feature spacious king and double/double suites. Experience sound nights of sleep on comfortable beds topped with plenty of fluffy pillows. Rooms afford guests flexible work spaces with spacious desks, free Internet access and kitchenettes equipped with microwaves, mini-refrigerators and coffeemakers. Enjoy a daily complimentary New Breakfast buffet in the re-imagined lobby area as well as our updated Market offering beer, wine, convenience foods and snacks. Additional onsite amenities include an indoor swimming pool, state-of-the-art fitness center and newly renovated business center featuring computers and facilities for printing, copying, scanning and faxing. Our Willow Grove hotel is close to popular attractions including Sesame Place(R), Peddler's Village, New Hope and Center City. ... more   less 

Additional Information about SpringHill Suites Philadelphia Willow Grove

Address: 2480 Maryland Road, Willow Grove, PA 19090
Region: United States > Pennsylvania > Willow Grove
Price Range: $122 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Philadelphia Willow Grove 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
Springhill Suites Willow Grove
Willow Grove Springhill Suites
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Questions & Answers

Questions? Get answers from SpringHill Suites Philadelphia Willow Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors away from ice and elevators”
 of 5 bubbles edb407, 26 Nov 2016 | Read review
“Ask for a room near the elevator, easy access to lobby.”
 of 5 bubbles amisselli, 20 Jul 2016 | Read review
“Ask for a room facing away from the tollway”
 of 5 bubbles usscvr, 5 Jun 2016 | Read review
“away from turnpike”
 of 5 bubbles 632BobM, 19 Apr 2016 | Read review
“All the rooms are great.”
 of 5 bubbles warrenb535, 10 Mar 2016 | Read review
5 of 5