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The Inn at Reading Hotel and Conference Center

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Traveller (2)
Room & Suite (6)
Dining (2)
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Overview
  • Excellent26%
  • Very good25%
  • Average8%
  • Poor25%
  • Terrible16%
7 Mar 2018
“Sprawling property, convenient location”
3 days ago
“Stay Away!”
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (12)
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1 - 5 of 12 reviews
Reviewed 3 days ago via mobile

ZERO customer service. Staff doesn’t answer from desk phone when calling from room and moves at a snail pace. Common areas are dirty and dingy. You’re better off staying at a Motel 6 or Days Inn. Don’t do it!More

Thank Brookie75
Response from D K, Guest Relations at The Inn at Reading Hotel and Conference CenterResponded 2 days ago

Thank you for your feedback. We apologize that your stay was anything less than completely satisfying. We will investigate what occurred, our staff may have been assisting another guest. Housekeeping is a priority for us. Most guests find our property clean and comfortable. I apologize...More

Reviewed 2 weeks ago

I stayed for a business meeting. NO HEAT in the room and was cold all night. For $120 overpriced -- could have been at the Holiday Inn nearby. I couldn't get hot water -- either too hot or too cold as the dial wouldn't adjust...More

Thank mbrady2016
Response from D K, Guest Relations at The Inn at Reading Hotel and Conference CenterResponded 2 weeks ago

Thank you for your feedback. I wish you would have contacted the front desk as we would have gladly changed your room. We are under new management and are addressing these types of matters as quickly as possible. We are glad to hear you found...More

Reviewed 3 weeks ago

room was clean, had comfortable beds, quiet got good Sunday brunch there, good selection of food, fair price look forward to a summer visit and enjoy pool, maybe during one of the forecast heat waves early July !

Thank jim l
Response from D K, Guest Relations at The Inn at Reading Hotel and Conference CenterResponded 2 weeks ago

Thank you for your feedback. I am happy to hear your room was clean and your beds comfortable. Housekeeping is a priority for us, and our guest's comfort is always our goal. We look forward to seeing you again soon.

Reviewed 5 weeks ago via mobile

Lovely hotel, fantastic customer service. The room was nice and quiet and the bed was one of her most comfortable beds in a hotel ever. Everyone was so nice. The food in the Publick House was fabulous. A definite recommend.More

Thank Yates61
Response from D K, Guest Relations at The Inn at Reading Hotel and Conference CenterResponded 3 weeks ago

Thank you for your feedback. We appreciate your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you liked our hotel and our customer service. It is great to know you found our...More

Reviewed 19 April 2018

I would like to thank John ,Katie and the whole staff for a great job you gave me during the Jazz fest. I worked the hospitality .Everyone was very helpful and friendly. The food and service was great.You treated our crew wonderfully. Thanks again. Looking...More

Thank conniebi
Response from D K, Guest Relations at The Inn at Reading Hotel and Conference CenterResponded 3 weeks ago

Thank you for your feedback. We are very happy to know you and your crew were happy with your stay experience. We look forward to seeing all of you for the next jazz fest.

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$73 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2)
Room & Suite (6)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Holiday Inn nearby"
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"further from entrance best, if party going on"
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"bartenders are very nice"
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