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Stayed here on May 18 for our daughters college graduation first room had bugs and stains. They gave us a new room which had stains everywhere a huge sticky spot near the bed and the whole rug by sliding door was soaked. The bathroom wasn't...More
We had Easter Brunch here yesterday. It was wonderful. From the person at the front desk making the reservations, to the host when we arrived. The presentation of everything was beautiful. The servers were attentive and courteous. The carving station chefs were so happy to...More
Response from adeperi2017, General Manager at Crowne Plaza Hotel ReadingResponded 4 April 2018
Thank-you for discovering our Easter Brunch here at the Crowne Plaza Reading Hotel. Wonderful to hear that you and your fellow guests had a fabulous time and enjoyed everything. We look forward to seeing you in the near future and don't forget to check out...More
We checked into the hotel Friday 5/18, dropped our stuff on the bed and immediately left for an event outside of the hotel. Upon returning to the room, #305 later in the evening we found water all over the bathroom, on the floor, sink, toilet,...More
I was without hot water for two days. Front desk staff was very unhelpful. I wasn’t offered any sort of apology for the huge inconvenience that was caused.
It seems like if you aren’t in the tower portions of the hotel then you are in...More
I called the hotel on a Sunday afternoon and had the pleasure of working with a spectacular woman named Rondele (apologies if the spelling is incorrect). I wanted to do something cute for my fiance who stays there when his hockey team is in Reading....More