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Crowne Plaza Hotel Reading

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Crowne Plaza Hotel Reading
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618 Reviews from our TripAdvisor Community

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Showing 615: English reviews
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Reviewed 1 week ago NEW

My family and I had a wonderful time at Chef Tim's table this past weekend. We enjoyed a perfectly paced and delicious 6 course dinner menu! Seated in a private dining room, just off of the kitchen, we were able to watch our dinner be prepared for us! As soon as we were seated we were greeted by the very...

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Helpful?
Thank AmyBW19605
Reviewed 1 week ago

The Crowne Plaza's staff made the planning of our party for 300 simple, seamless and enjoyable. Often when planning an event, I feel as though I must come up with all of the ideas but when planning with the Crowne (Laura Taylor) I feel as though I am working with a creative partner who is filled with great ideas and...

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Thank Gigigabe
Reviewed 2 weeks ago via mobile

The Crowne Plaza is staffed with people that go above any beyond. This is what separates them from the other local hotels. Chef Rachid is very welcoming and friendly and he knows how to make his guests feel extra special. Thank you all and I will be visiting again soon !!

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Helpful?
Thank Caroline N
Management response:

Thank-you for your wonderful review and comments. I will be happy to share your comments with our team, particularly Chef Rachid. He will be happy to hear that he exceeded your expectations and helped you have a memorable stay here at our hotel. We look forward to being of service in the near future.

London, United Kingdom
Reviewed 2 weeks ago via mobile

Friendly staff, clean rooms. Well priced for the facilities on offer. Decor is a little dated. The aircon/heater in the room was so loud you could not sleep with it on, off was the most comfortable setting. Breakfast is excellent, apart from the coffee. (Standard American weak stuff)

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Helpful?
Thank Nigel C
Management response:

Thank-you for your review and feedback. We appreciate your comments and to let you know we were just discussing our current coffee program. Although many people do enjoy it, we are always looking at ways to elevate our product. We hope to have the opportunity to be of service in the near future.

Reviewed 3 weeks ago

This hotel is much more than a structure with rooms. You feel welcomed from the moment you arrive, and much of the culture is driven by Chef Tim. He and Chef Rachid have helped make this hotel a must visit place in Reading. They are always going above and beyond what is expected of them and truly make anybody feel...

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Helpful?
Thank Daniel E
Management response:

Thank-you for your fabulous review. I will be happy to share your feedback with our team, in particular Chef Tim and Chef Rachid. They will be happy to hear that they exceeded your expectations and we look forward to being of service in the near future.

Philadelphia, Pennsylvania
Reviewed 3 weeks ago via mobile

I'm a 32 year PC member at the spire level. This hotel is located conveniently off the main road. There are a few restaurants within walking distance and many other restaurants and shopping within a short drive. Unlike downtown hotels, this area is very safe and easy to park. Everyone at this hotel is very knowledgeable and and friendly. By...

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Thank agflag
Management response:

Thank-you for your loyalty to IHG and our hotel. Wonderful to hear that you enjoy our Crowne Tower and our fifth floor lounge. I will be happy to pass your comments on to Ellen, she does do a spectacular job ensuring our guests have a wonderful stay and she will be happy to hear your feedback. We look forward to...

Reviewed 3 weeks ago via mobile

Great location conveniently near most shopping, business and entertainment. The staff was fun, courteous and efficient. Loved my morning talks with Kim, Paul and Jack. They are a great value to this hotel. My sadness is because the hotel needs to be updated. It has tired carpets, furniture and decorations. If it weren't for the staff I would never go...

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Thank Sherrifinley
Management response:

Thank-you for your review and feedback. We appreciate your loyalty to our hotel and the staff. Your comments about our staff are spot on, they do make the difference at our hotel and work hard everyday to exceed our guests expectations. We hope to see you again soon.

Reviewed 4 weeks ago

I do a lot of traveling around the area for work and it's been hard to find a fast and easy breakfast spot with many options until I came across the Crowne Plaza Hotel in Reading. I can walk in there at any time in the morning and can always expect my coffee filled immediately with an orange juice on...

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Thank Kaleb D
Management response:

Thank-you for your stellar review of our team and our services. Wonderful to hear that your discovered us for breakfast and that Jack went above and beyond to exceed your expectations. We look forward to being of service in the near future and we truly appreciate your loyalty.

Wyomissing, Pennsylvania
Reviewed 4 weeks ago via mobile

We took our college aged kids to Chef Tim's table as a special treat before they went back to school. The private, glass enclosed room gave us a great vantage point to watch the activity going on in the kitchen and we all had fun watching Chef Tim create our 6-course meal just outside the glass. The food was perfectly...

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Thank lmdw0903
Management response:

Thank-you for your fabulous review and feedback on Chef Tim's Table. It is a one of a kind venue in the area and helps showcase our fabulous culinary and service team. Wonderful to hear that you enjoyed it and we look forward to being of service in the near future.

Morgantown, United States
Reviewed 4 weeks ago

I recently threw a birthday party at Crowne Plaza for my husband's 80th birthday. I began the adventure with LAURA TAYLOR. Laura is excellent.....professional AND friendly. She made all the organizing very simple and always communicated in a timely manner. I was very impressed with her. We had the Wine Room and it is perfect. Great size, location...restrooms very close,...

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Thank Barbara F
Management response:

Dear Barbara and John, Thank-you for your fabulous detailed review about your event. We thank-you for your feedback and our team will be excited to hear that they exceeded your expectations on all levels. We pride ourselves in creating memorable events and it is wonderful to hear that we executed on a high level and you were pleased with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We invite you to join us in the heart of Berks County Pennsylvania. Whether you are here on business, or shopping at the Vanity Fair Outlets, we are committed to making your stay with us memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles, and the strong desire to exceed your expectations. Every hotel can offer you a bed, free WiFi, and Continental breakfast but they can't do it with the passion and dedication our staff has to you, our guest! Thursday evenings stop by Goodnites Lounge and enjoy "Caliente" our very own Latin night. Featuring authentic Latin food, great music and friendly people. Any day of the week is a great time to visit "Prime Steak & Wine", offering delicious foods that will satisfy even the most discerning palate. Thinking about getting away with the girls for the weekend? Park your car when you arrive and you won't need to get back in it until you're ready to leave. We've got it all here with our SPA-taneous and SHOP-taneous Getaways. ... more   less 

Additional Information about Crowne Plaza Hotel Reading

Address: 1741 Papermill Rd, Wyomissing, PA 19610
Region: United States > Pennsylvania > Wyomissing
Price Range: $176 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Reading 3.5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Crowne Plaza Reading
Crowne Plaza Wyomissing
Sheraton Reading
Reading Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Reading staff and other travellers.
5 questions
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Conneaut Lake, Pennsylvania
10 months ago
Bayonne, New Jersey

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Questions? Get answers from Crowne Plaza Hotel Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Wine Room was perfect and would work for several varied size groups depending upon table set up.”
 of 5 bubbles 987barbaraf, 29 Jan 2017 | Read review
“it is a great place to stay”
 of 5 bubbles nelizans, 10 Jan 2017 | Read review
“best location”
 of 5 bubbles ftounsi, 10 Jan 2017 | Read review
“Ask for a room on the second floor”
 of 5 bubbles emmanuelc875, 11 Oct 2016 | Read review
“The 4th floor is a designated "quiet zone" with a noise restriction between 9pm and 10am.”
 of 5 bubbles 38trishad, 30 Sep 2016 | Read review
5 of 5