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Crowne Plaza Hotel Reading

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Traveller (72)
Room & Suite (26)
Dining (25)
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Overview
  • Excellent68%
  • Very good17%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
“chef tim”(55 reviews)
“front desk”(117 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (763)
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Traveller rating
500
131
62
43
23
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LanguageEnglish
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500
131
62
43
23
Show reviews that mention
All reviewschef timfront deskthe general managerwedding receptionbreakfast buffetcourse mealprivate roomomeletthe entire staffthis past weekendreading areareading paindoor pooleventellennightclubchefs
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1 - 5 of 759 reviews
Reviewed today

Stayed here on May 18 for our daughters college graduation first room had bugs and stains. They gave us a new room which had stains everywhere a huge sticky spot near the bed and the whole rug by sliding door was soaked. The bathroom wasn't...More

Thank moliworld
Hotel's Favourite
Reviewed 3 April 2018 via mobile

We had Easter Brunch here yesterday. It was wonderful. From the person at the front desk making the reservations, to the host when we arrived. The presentation of everything was beautiful. The servers were attentive and courteous. The carving station chefs were so happy to...More

Thank njp10
Response from adeperi2017, General Manager at Crowne Plaza Hotel ReadingResponded 4 April 2018

Thank-you for discovering our Easter Brunch here at the Crowne Plaza Reading Hotel. Wonderful to hear that you and your fellow guests had a fabulous time and enjoyed everything. We look forward to seeing you in the near future and don't forget to check out...More

Reviewed yesterday

We checked into the hotel Friday 5/18, dropped our stuff on the bed and immediately left for an event outside of the hotel. Upon returning to the room, #305 later in the evening we found water all over the bathroom, on the floor, sink, toilet,...More

Thank Laura M
Reviewed 1 week ago via mobile

I was without hot water for two days. Front desk staff was very unhelpful. I wasn’t offered any sort of apology for the huge inconvenience that was caused. It seems like if you aren’t in the tower portions of the hotel then you are in...More

Thank Derek G
Reviewed 4 weeks ago

I called the hotel on a Sunday afternoon and had the pleasure of working with a spectacular woman named Rondele (apologies if the spelling is incorrect). I wanted to do something cute for my fiance who stays there when his hockey team is in Reading....More

Thank E-Scott89
View more reviews
Most Booked Properties in Wyomissing
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$123 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (72)
Room & Suite (26)
Dining (25)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Ron C
4 May 2017|
Answer
Response from adeperi2017 | Property representative |
The Crowne Tower rooms have refrigerators, standard rooms in our New York, Milan and Paris wings do not. They are available for a fee as well as microwaves.
1
Vote
keiardi
13 April 2016|
Answer
Response from rdggal | Reviewed this property |
Hi Keiardi, I just checked, and they do not have one online yet, but they will be happy to email one to you !
1
Vote
Marc C
14 November 2015|
Answer
Response from Eric G | Property representative |
Hello Marc C. Thank you for clarifying. The changes have been made know to our staff and they are aware. Thanks again for taking the time to post a review about Chef Rachid.
1
Vote
Room Tips
"Don't stay here"
Read review
"Stay away from the lower floors they must of been smoking rooms for years."
Read review
"Had banquet didn’t stay at hotel"
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"Stay in the tower if you have no pets"
Read review
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