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BEST WESTERN Westgate Inn

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298 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Smithfield, United States
Reviewed 12 March 2016

We were put on the 3rd floor where they were doing remodeling. We got 10% off but did not expect to be in a construction zone. Our tub filled up with water just from taking a shower. I would ask up front if you are on the 3rd floor. If so do not go there.

Review collected in partnership with Best Western
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Helpful?
Thank Wesley B
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for leaving a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Savannah, Georgia
Reviewed 11 March 2016

Poor quality for the money. My room smelled like smoke. Poor breakfast. Nothing offered that was in any way healthy. Concerned about personal safety when entering or leaving the hotel. Parking lot looked like a construction zone. Elevator door did not close properly. Outside security doors were not locked. Bed was old.

Review collected in partnership with Best Western
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Helpful?
Thank GSU95
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for leaving a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, Please know that guest safety is a priority i have personally addressed all of your concerns with my staff and will definitely work...

Lake Ariel, United States
Reviewed 7 March 2016

Clean room. Comfortable bed. Big fluffy pillows. Great price. WIFI Great. Microwave & fridge clean & worked good. Would be nice to have more hot breakfast choices though. Waffles were good. Eggs were nasty. French toast was cold & kept with the muffins & bagels. Had to heat it in the toaster. Didn't taste good. Orange Juice & coffee were...

Review collected in partnership with Best Western
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Helpful?
Thank Dawn M
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear valued guest, Thank you for taking the time to share your feedback with us, We are glad to hear you enjoyed the many things our property has to offer. We hope to see you again if you are back in the area. Kind regards, Janieka Johnson Asst Manager.

Reviewed 1 March 2016

The room was very clean, and the bed was extremely comfortable. We enjoyed the jacuzzi very much. We ended up missing breakfast because we enjoyed sleeping in without the kids to wake us up! The check-in staff was friendly and helpful, as well as knowledgeable about surrounding hot spots and places to visit. This was a birthday night away, and...

Review collected in partnership with Best Western
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Helpful?
Thank Robin W
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Robin W, We are Super excited to hear that you enjoyed your stay, Our Jacuzzi rooms are one of my favorite rooms here at Best Western and a great way to spend a birthday! I am happy you choose to stay with us and look forward to your next visit. Please feel free to contact us anytime. Sincerely, Janieka...

Baltimore, Maryland
Reviewed 19 February 2016

We have stayed here sunday-friday mornings since dec 2015 except wekends.The front desk personal have been terrific.We are finally checking out wont be back.Housekeeping needs to learn rooms get vaccumed and not just when someone has checked out,they need to learn "change linens today"means pillow cases not just sheets!! Im tired of complaining the women at the desk have tried...

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Helpful?
Thank mabbit48
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, On behalf of my entire team I would like to apologize for not exceeding your stay. We take great pride in providing great service in all department for all of our guest. Please know that we take every review serious and have addressed all of your concerns. If there is anything i can assist you with please feel...

New York, United States
Reviewed 15 February 2016

Unfortunately at this particular location (York, PA) my overall experience was not very satisfying. There were some items in the Bathroom that needed repair and the lighting can be upgraded. My room was very far from the Guest elevator, but I think I neglected to inform the Hotel that I had a physical disability so there could give me a...

Review collected in partnership with Best Western
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Helpful?
Thank Gloria L
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, I would like to apologize for not exceeding your expectations during your stay with us. We try our very best to accommodate every guest during their stay and i am sadden that we could not do so with your stay. But i am very happy that this experience will not keep you away from our brand. Thanks, Meg...

State College, Pennsylvania
Reviewed 21 December 2015

I choose to stay at this hotel every three or four weeks. It is close to major roads and two restaurants are within a short walk of the lobby. The hotel has undergone major renovations ,both inside and out. It was very good internet connections and a nice breakfast bar. The staff is excellent and the hotel is a very...

Review collected in partnership with Best Western
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Thank David H
Williamsburg, Virginia, USA
Reviewed 29 November 2015

Was in York, PA for a convention. Stayed a few days at the BW Westgate Inn. Overall was a good stay. The hotel is a bit dated. The carpet in the hallway was a bit bare, but overall the stay was nice. No loud noises. No street noise. Very nice breakfast. Conveniently located in town. A little difficult to get...

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Helpful?
Thank RunnerGreg
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Hello RunnerGreg, Thank you very much for leaving a Trip Advisor review. Customer feedback is super important that way we know were we need to improve. I am very happy you enjoyed our breakfast we have been working hard so that its like home away from home. Thanks again for your feedback hope to see you again. Kind Regards, Janieka...

Peterborough, Canada
Reviewed 16 November 2015

Excellent place to stay, great staff, friendly and efficient ; services were readily available. Restaurants within easy walking distance and there were five choices. We where travelers and didn't intend to have breakfast but it looked so good we couldn't resist. breakfast was fresh and food was good.

Review collected in partnership with Best Western
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Helpful?
Thank Elizabeth D
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Elizabeth D, Thank you so much for your wonderful review of our lovely Best Western Westgate Inn-York,PA! Thanks for pointing out the many restaurants in the area but more importantly for praising our staff we work extremely hard to provide excellent and efficient service and it feels wonderful to know we are doing great. I am glad you had...

Wildwood
Reviewed 30 October 2015

We stay here twice a year for the TCA meet at the fair grounds. It is only a 2 minute drive to the fair grounds. Rooms nice, breakfast good, clean hotel, good showers. We like BW hotels and try to stay at them when the price is right.

Review collected in partnership with Best Western
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Helpful?
Thank Larry L
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Hello Mr.Larry L, Thank you for taking the time to write a Trip Advisor review on our property. We are very happy that you enjoyed your stay here at Best Western. We work very hard to make sure every guest that leave our property is happy with the service they received. We look forward to seeing you again during the...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Westgate Inn

Address: 1415 Kenneth Road, York, PA 17404
Region: United States > Pennsylvania > York
Price Range: $106 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Westgate Inn 2.5*
Number of rooms: 104
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Also Known As:
Best Western Westgate Hotel York
Best Western York
York Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Westgate Inn staff and other travellers.
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over a year ago
Mumbai
over a year ago
Easthampton, Massachusetts
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Questions? Get answers from BEST WESTERN Westgate Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close but not on a major roadway, advise getting a room on the opposite side if noise bothers you. The traffic does die down in the evening.”
 of 5 bubbles 625path, 16 Dec 2016 | Read review
“First floor rooms facing the street were very quite, Hotel sets back from the street, also lots of places to eat traveling by way of foot.”
 of 5 bubbles 946keithk, 13 Oct 2016 | Read review
“Go to another hotel”
 of 5 bubbles Daps15122, 8 Oct 2015 | Read review
“If the room has a door attaching to another room, beware of possible noise coming through the door.”
 of 5 bubbles ricschwartz, 1 Oct 2015 | Read review
“Avoid the 3rd floor if you do not smoke and check tjat there is no strong food odor.”
 of 5 bubbles NetmouseR, 26 Jul 2015 | Read review
5 of 5