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Quality Inn & Suites Middletown - Newport

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Quality Inn & Suites Middletown - Newport
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109 Reviews from our TripAdvisor Community

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Showing 104: English reviews
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Virginia Beach, Virginia
Reviewed 2 weeks ago via mobile

Here for an entire month for work related things. The facility overall is pretty good. Currently, the dryer on the west wing is broken. I'll venture around for others or just checkout a laundry mat. When flushing the toilet up here you must hold the lever down for awhile. The room has an elevated adjoining area perfect for my road...

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Helpful?
Thank EMANUELE316
Westfield, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 6 July 2016

We stayed at Quality Inn in Middletown, RI for 2 nights with my hubby. We booked a Deluxe King W/Jacuzzi & stayed in Room 105. Everything about this hotel was amazing and we would definitely come back! The room was sparkling clean. Jacuzzi worked awesome! I did see a lot of bad review complaints about the controls on the opposite...

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Helpful?
Thank alishkaaa335
About Hotel's Favourite Review
QualityInnRIMgr, Front Desk Agent at Quality Inn & Suites Middletown - Newport, responded to this review

Thank you so much for your stellar review! We are so thrilled you enjoyed your time with us and that our guest service was so outstanding as you put it! We really do love serving our guests and it obviously shows! Thank you again and do not hesitate to stay with us again when you are in the area!

Reviewed 3 weeks ago via mobile

The management (Landre) & staff (Natalie(Nharri) & Bryan) were very accomadating & great , but the room quality was poor. The pillows for a king size room were for a baby's crib, the bathroom was dirty, full of mold, the hallways smelt like smoke, even though it's a smoke free facility, the toilet seats were missing parts (in both rooms...

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Helpful?
1Thank Karissa M
NoHo Ma
Reviewed 2 January 2017

FIRST- this hotel was a bargain and I wasn't surprised that things were not totally up to par. The room was fairly clean and well kept. The staff were kind and accommodating. They went above and beyond. The room (I hope) was in the midst of a room renovation. Virtually no storage space. Literally, a rod about 2-3 feet long...

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Helpful?
1Thank Trystelle
QualityInnRIMgr, Manager at Quality Inn & Suites Middletown - Newport, responded to this review

Dear Trystelle, Thank you for taking our survey and for sharing your experience with us. We will use your feedback to continue to improve our property. We hope you'll visit with us again.

NJ
Reviewed 30 November 2016

We stayed a few nights while visiting the mansions in Newport. Great location for that, with easy access to the highway. We had a regular room with 2 queen size beds. Rooms were clean and spacious. The layout is a bid odd, though. The bathroom is long and narrow, but adequate. There was an extra room build with a whirlpool...

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Helpful?
Thank keltik01
QualityInnRIMgr, Manager at Quality Inn & Suites Middletown - Newport, responded to this review

Dear valued guest, We appreciate your wonderful feedback. Our maintenance staff have worked on the pipes which we were removing at the time of your visit. I can guarantee your future stay will not have that so we hope we can welcome you back soon. Sincerely,

Clermont, United States
Reviewed 31 October 2016

Staff was very pleasant & helpful - provided excellent recommendation re: where to get great seafood; room had a strange layout - large but with a very small bathroom. Location was pretty good for trips into Newport. There was a good attempt to vary the breakfast items.

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Helpful?
Thank Ann S
QualityInnRIMgr, Manager at Quality Inn & Suites Middletown - Newport, responded to this review

Dear Guest, We appreciate your feedback. Our Middletown/Newport is known for great seafood so I'm happy you were able to enjoy that. Our hotel rooms has a different layout depends on the wing you are in. On your next visit we would be happy to have you look at different rooms so you can have a choice on what works...

Reviewed 23 October 2016 via mobile

First time to Newport RI for us. Wow if you live there you must learn to sail. Our hotel had lovely staff. Breakfast was fair. Not like other hotels that offer breakfast. Our room was very strange. There was a tiled step down area the length of the room with nothing but the wall air conditioner. No chair to relax...

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Helpful?
Thank Mary-Jo M
QualityInnRIMgr, Manager at Quality Inn & Suites Middletown - Newport, responded to this review

Dear Traveler, We are always happy to hear from our guest. I am glad you enjoyed your visit to the Newport area. We hope to welcome you back in the winter months so you can enjoy our heated indoor pool with some hot chocolate . Have a great holiday!

East Hanover
Reviewed 22 October 2016

This Quality Inn is only a few miles from the center of Newport and just minutes away. It is very clean and the staff is friendly and helpful. Located on a busy road, it has most things nearby i.e., shopping center, restaurants. Over night rates are more than fair for the area.

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Helpful?
Thank Thomas M
QualityInnRIMgr, Manager at Quality Inn & Suites Middletown - Newport, responded to this review

Dear Traveler, Thank you for taking time to leave us with your review. The entire staff wishes you a Happy Holiday and a prosperous New Year. Bless! Warm regards

Hartford, CT
Reviewed 22 October 2016

This is an older hotel that the owners have tried to upgrade. All the public areas are top notch, including an excellent check in experience, very attentive associates and tasty breakfast. I was particularly pleased that the breakfast attendant worked so hard to keep things clean. Good for her! Her efforts (a thin blond lady) were greatly appreciated. This was...

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1Thank BrainardTraveler
QualityInnRIMgr, Manager at Quality Inn & Suites Middletown - Newport, responded to this review

Dear Traveler, Sorry for my late response. We greatly appreciate you giving us both positive and constructive criticism which we are going to take when working on the rooms going forward. I will share your feedback with our breakfast attendant and we will continue putting in the work to better our property. All the best to you! Sincerely

maine usa
Reviewed 21 October 2016 via mobile

We read mixed reviews of this place but felt everything was clean and comfortable in our rooms. Breakfast was good and plentiful. Staff was very pleasant. We've stayed in 3 Quality Inns in US and Canada. This was the most expensive. Walls were pretty thin but we did fine. Bring ear plugs!

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Helpful?
Thank csfMaineusa
QualityInnRIMgr, Manager at Quality Inn & Suites Middletown - Newport, responded to this review

Dear Traveler, Thank you for giving us a chance despite the reviews you read. We are happy you had a good stay and hope you share your experience with your friends and families. Best wishes for you! Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Renovated June 2014. Two-story hotel, 3 miles north of downtown Newport. 1/2 Mile from Naval Academy, Naval Base, NUWC, 3 miles from beach. Hotel amenities include indoor pool, fitness center, business center, free hot breakfast, free Wi-Fi. All rooms have frig/microwave. Deluxe rooms have in-room whirlpools, suites available. ... more   less 

Additional Information about Quality Inn & Suites Middletown - Newport

Address: 936 W Main Rd, Middletown, RI 02842-6315 (Formerly Newport Inn)
Region: United States > Rhode Island > Middletown
Price Range: $89 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Middletown - Newport 2.5*
Number of rooms: 115
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Also Known As:
Newport Inn And Whirlpool Hotel Middletown
Newport Hotel And Whirlpool
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Middletown - Newport staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Middletown - Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid whirlpool rooms”
 of 5 bubbles Trystelle, 2 Jan 2017 | Read review
“Get a room far from the noisy lobby.”
 of 5 bubbles qwerty103, 17 Oct 2016 | Read review
“Nice quiet room on the second floor towards the back of the hotel.”
 of 5 bubbles Dante-Donna, 30 Aug 2016 | Read review
“Room on the first floor (177) was very quiet and looked on the back yard. It was high enough so you could keep the window open.”
 of 5 bubbles ellenya, 19 Jul 2016 | Read review
“Good A/C & clean room with Jacuzzi tub for relaxation”
  • Seperate Jacuzzi area from the room
  • Beautiful clean room, the window that you see is where Jacuzzi is
  • Clean sheets
 of 5 bubbles alishkaaa335, 6 Jul 2016 | Read review
5 of 5