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All staff try hard to make your stay a good one, from front desk to restaurant. They all stayed at the hotel overnight and the next day to make sure we were taken care of during the recent blizzard. And still delivered fast, attentive service...More
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Super value at this airport hotel near to PVD. Some rooms/floors are renovated and others not, as of Nov 2017. Nevertheless, point redemption is 4,000 starpoints, for mid-week, which is a fantastic value, I think. I have stayed here numerous times and have been very...More
Starwood Resorts MUST be ashamed to claim this PIG STY as a "Sheraton" !!!...The room was shabby, old and FILTHY !!!.... The furniture was minimal, and USELESS !!!. There was no bureau, so I couldn't unpack my luggage. The walls were marred and VERY stale....More
Ok they are renovating this hotel. In the meantime here is the deal...this hotel see's a lot of people. It is therefore far from pristine condition. If you spend a good amount of time in a hotel room, well maybe you find the next hotel,...More
Response from Freddie B, General Manager at Sheraton Providence Airport HotelResponded 2 weeks ago
Thank you for your feedback. Everyday we strive to be better. I hope to have you return once the renovation is completed.
The rooms (on non renovated floors) are dirty and dated. They smell, dust and mold is everywhere, and the hallways are incredibly dirty and unsanitary.
Throughout my whole stay of three nights, the entire hotel smelled like marijuana the whole time. Also very sketchy, a...More
Response from OldManBob | Reviewed this property |
sorry, TA guidelines state members are not supposed to share contact info. As far as I know, their email address syntax is typically initial of first name followed by last name at Sheraton providence.. add the doot com... More
sorry, TA guidelines state members are not supposed to share contact info. As far as I know, their email address syntax is typically initial of first name followed by last name at Sheraton providence.. add the doot com with no spaces after the word providence. I could not provide an example here because TA would not allow it.
Read some of the reviews, I believe management's name is referenced in some of the responses