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Sheraton Providence Airport Hotel

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#11 of 16 Hotels in Warwick
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Sheraton Providence Airport Hotel
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629 Reviews from our TripAdvisor Community

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Showing 624: English reviews
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Montreal, Canada
Reviewed 5 days ago NEW

I made a big mistake last year booking at this hotel, run down, dirty, tired hotel and a sorry excuse for the Sheraton brand, I was caught off guard by how dated this hotel was. I paid CAD$200+/night and was promptly assigned a room...in the basement. I absolutely hated the room and tried to change but front desk would not...

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Helpful?
Thank Capncrunch17
Freddie B, General Manager at Sheraton Providence Airport Hotel, responded to this review

Capcrunch17, Please accept my apology for not living up to your expectations. We are looking to remedy many of these issues with our current renovation. Please feel free to contact me personally should further conversations be required. Freddie Brooks General Manager

Portland,CT USA
HOTEL’S FAVOURITE REVIEW
Reviewed 29 December 2016

We stayed only one night while visiting family in the area. The hotel was extremely quiet which provided for excellent sleeping. The breakfast food at the club level was more than adequate. We asked for a late check out-4:00 and that was granted. That allowed the children the use of the indoor pool for the day, We diid have a...

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Helpful?
Thank Myra F
About Hotel's Favourite Review
Charletty, Front Office Manager at Sheraton Providence Airport Hotel, responded to this review

Hi Myra F. Thank you for sharing your recent stay. We are happy knowing that your stay with us has left you well rested and that the front desk resolved the minor problems you experienced. Please visit us again soon. Happy New Year! Charletty B.

The Villages, Florida
Reviewed 1 week ago

Room was clean and the staff was nice. The hotel is doing upgrades and would start banging around at 8AM. On the last day of our stay there was no hot water for showers so we had to take a cold shower because we needed to make our flight. When I called the front desk they told me the plumber...

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Helpful?
Thank Gary M
Charletty, Front Office Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Gary M. Thank your for acknowledging the service the staff provided. With big renovations like these, we do face challenges every once in a while. I am sorry you had to experience the hot water issue, luckily we were able to recover from that quickly. We try our best to satisfy guests' needs, so I hope you will visit...

Hays, Kansas
Reviewed 2 weeks ago

The accommodations and staff were amazing. This includes the front desk, restaurant and housekeeping. Everyone was smiling and happy to provide wonderful service. We are definitely planning a trip back for fun!

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Helpful?
Thank 16jolenew
plainfield, Illinois
Reviewed 3 weeks ago

Hotel is run down, dirty and dated. My room had stains on carpet, wallpaper pealing from wall and matress could feel the springs. Breakfast is not free, $12 for what you get free at other hotels. I was supposed to stay for 6 nights. Left after the first night and went 200 yards down the road to the hampton in...

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Helpful?
1Thank yankeaggie
Freddie B, Owner at Sheraton Providence Airport Hotel, responded to this review

Yankeaggie, We are currently undergoing an extensive renovation to update the hotel. Please forgive us for not providing a pleasant stay. Freddie General Manager

Miami, Florida
Reviewed 4 weeks ago

Dated but comfortable hotel, no mini fridge or microwaves in the room. confusing floor plan. Lots of hallways , good to spend a night close to the airport. Service is good and friendly staff, has pick up from the airport.

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Helpful?
Thank Jose d
Freddie B, General Manager at Sheraton Providence Airport Hotel, responded to this review

Jose D, The hotel is dated. We are currently undergoing a renovation remedy this. Unfortunately I cannot change the layout of the hotel. Thank you staying with us. We hope to have you return to see all the improvements that are happening. Freddie Brooks General Manager

Levittown, New York
Reviewed 4 weeks ago

Hotel staff were very friendly. The hotel felt like a 1.5 star not 3.5, not worth the price. It is very old and rundown. Stains on carpet, in toilets, and on the curtains. The shower took forever to drain. I felt disappointed.

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Helpful?
Thank jaclyns2
Freddie B, General Manager at Sheraton Providence Airport Hotel, responded to this review

Jaclyns2, Thank your for acknowledging the service my staff provided. They really do appreciate when their service is recognized. You are correct. The hotel is in need of updating. We are currently undergoing a renovation. This is a total hotel renovation. I look forward to being able to present our new product in the near future. Freddie Brooks General Manager

Boston, Massachusetts
Reviewed 4 weeks ago

From communication before and after your stay to the smiling front desk staff, this is by far the best of all the PVD airport hotels. Maintainence and housekeeping keep this place modern and up-to-date and sparkling clean. Wood tones throughout, a convenient set of meeting rooms and a great location- all make up for the too-loud heating and A/C unit...

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Helpful?
Thank Edward C
fairfield
Reviewed 4 weeks ago

We stayed here during my son's hockey tournament in the Providence area. The staff was more than helpful in accommodating us and our teammates - they even provided a room where the kids could play knee hockey. The quality of the food at the breakfast buffet was really good value as well.

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Helpful?
Thank kpk63
Louisville, Kentucky
Reviewed 5 weeks ago

I got there early 8 am, knowing it's not time for check-in yet, but the front desk staff was so nice to let me in. Other than this, the room is clean, the bed is comfortable, the location is convinient , you can even walk to the airport, and Legal Sea food, one of my favorite restaurants is close by,...

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Thank vickyd842

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Minutes from downtown, Sheraton Providence Airport Hotel puts you in reach of city attractions - close to shopping, entertainment, many Colleges and Universities, and the Roger Williams Zoo. ... more   less 

Additional Information about Sheraton Providence Airport Hotel

Address: 1850 Post Rd, Warwick, RI 02886-1501
Region: United States > Rhode Island > Warwick
Price Range: $130 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Providence Airport Hotel 3.5*
Number of rooms: 206
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Also Known As:
Sheraton Warwick
Warwick Sheraton
Hotel Style:
#3 Green Hotel in Warwick
#8 Business Hotel in Warwick
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Providence Airport Hotel staff and other travellers.
3 questions
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Mission Viejo, California
over a year ago
10 months ago

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Questions? Get answers from Sheraton Providence Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms in the basement”
 of 5 bubbles Capncrunch17, 22 Mar 2017 | Read review
“Heating unit is loud.”
 of 5 bubbles O8288MWgarym, 17 Mar 2017 | Read review
“Ask for a room close to an elevator.”
 of 5 bubbles josedZ8409LR, 27 Feb 2017 | Read review
“The A/C units could stand an upgrade to a more quiet unit. Everything else is A+”
 of 5 bubbles edwardc15, 27 Feb 2017 | Read review
“Fix the bathroom bowl and replenish water bottles ”
 of 5 bubbles 258balap, 19 Jan 2017 | Read review
5 of 5