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Sheraton Providence Airport Hotel

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#11 of 16 Hotels in Warwick
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Sheraton Providence Airport Hotel
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629 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Providence Airport Hotel
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Showing 624: English reviews
Reviewed 1 May 2015 via mobile

I come here every week for business and his hotel has great customer service! They're so patient with me and my requests and always had a smile! The manager Erik and Cindy Pierson, were super! I appreciated their customer service!! Cindy made sure I was happy due to long stay here. I was offered and given wine and breakfast vouchers!...

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Helpful?
Thank Trip1015
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Trip1015, thank you for the kind review. It is good to know that Erik and Cindy have done what it takes to insure your frequent and extended visits are comfortable. We look forward to having you back every time you come to the area. We appreciate your business very much.

Santa Monica, California
Reviewed 27 April 2015

Nice hotel with good accommodations. When I checked into my room, there was an issue with the bed. I called downstairs and JoAnn from housekeeping quickly came to my room. She was very apologetic and friendly and resolved the issue quickly. She then went above and beyond and had complimentary lunch, a drink at the bar and breakfast arranged for...

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Helpful?
Thank Ctbartosch
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Ctbartosch, thank you for the kind feedback. I am so proud of Joanne for making things right and going above and beyond. Our room attendants work so hard and it is always great when they get recognized for their effort. I will be sure to share your note with her. We appreciate your business and hope to see you...

Wareham, Massachusetts, United States
Reviewed 24 April 2015 via mobile

The employees were nice. Room is dates. Very dusty. Rug is worn and old. Pictures look like they are placed to cover up something. Bottle water in the room is 5$. Not many outlets. Bathroom is dated. Bed seems ok. Although I checked for bed bugs cause it seemed old/ not as clean as I would like it.

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Helpful?
Thank Noelle F
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Noelle F, thank you for your feedback. It is always great to get this information while our guests are still here. Hopefully you had a chance to connect with the front desk and let them know your concerns. Our goal is to always make things right.

san diego, ça
Reviewed 22 April 2015

Stranded due to flight cancellation, this hotel was fine. Room and bathroom could use some love. Hallways same - scuffs and tears in walls and doors just make it feel not so clean. Staff friendly and comfortable king bed.

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Helpful?
Thank Kelly M
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Kelly M, thank you for posting your review. We are glad that you found our staff to be friendly. While cancelled flights are always inconvenient, we do our best to make sure stranded passengers are comfortable. We appreciate you sharing your experience. We will review it with the team and go to work on correcting the scuffs and other...

Reviewed 13 April 2015 via mobile

The sheraton hotel is full of great employees. They are Full of charisma and very respectful. Their service is incredible, efficient an one of a kind. Jess the server is very kind and a awesome person to talk to, she always wears a smile which woud brighten up your day. Another GREAT employee is Tod the late Night auditor. Tod...

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Helpful?
Thank KeithMcg401
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear KeithMcg401, thank you for the great feedback. We appreciate your business and I will be sure to pass your note onto to Todd and the team. we always look forward to having you and hope to see you again soon.

Reviewed 31 March 2015

I stayed here over the weekend visiting family and everything was great. Food was delicious, I had the salmon with garlic mashed potatoes. They now have assorted oils for bread which was a great treat before dinner. Room was very clean and nice. Staff was very friendly, especially Stephen the bartender that was on Saturday night. I will definitely be...

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Helpful?
Thank GeorgePepper
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear GeorgePepper, thank you for the kind words on the BlueFire Bar and Grille. Steve will appreciate the mention of his assorted oils and selection of breads. It was his passion for taking care of our customers that inspired that new part of our dining experience. He pretty much invented it! We are glad you will be back. Thank you...

Niantic
Reviewed 28 March 2015

Room 117 was in a kind of 'basement' area. The rug was threadbare, the desk chair was stained, and the furniture old and nicked up. It was certainly not worth the price I paid. Had I not been to tired I would have left. I left a strongly worded feedback card at the front desk on the way out but...

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1Thank William S
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear William S, we certainly understand your frustration. We invite you to connect with our service team directly at sales.info@sheratonprovidence.com. We are sorry for delivering such poor experience. A team of guest service agents reviews all comments along with the GM. Your review will be escalated to the GM for resolution. We truly care and want to make this right....

New York City, New York
Reviewed 23 March 2015

It has taken me a few weeks to have the time to review this property. This hotel is NOT fancy, it is near the Warwick Airport. Fair price, Good value. Alex in the Club Lounge, is one of the greatest assets of this Sheraton property. He is friendly and courteous. His knowledge and insight to the area is outstanding, if...

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Helpful?
Thank scottyh77
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Scott H, thank you for the kind words on Alex. Many travelers mention his service as a reason for returning. I will be sure to share your story with him. We truly appreciate your loyalty. We will see you soon.

Woodstock, Connecticut
Reviewed 22 March 2015

Good for an airport hotel. Close enough for a quick 5 minute shuttle. You can leave your car there for $8 a day. The rooms OK, room service is OK. The staff is very friendly. There are a number of choices near TF Green, this seemed to be the best!

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Helpful?
Thank Upintheairtoomuch
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear upintheairtoomuch, thank you for taking time out of your busy schedule to post a review. We really appreciate the kind words on the team. We look forward to seeing again soon.

Atlanta, Georgia
Reviewed 20 March 2015

Missed a few weeks and when I arrived it felt like going home. Alex Freddie and susan were welcome smiles. Rob the manager was even cleaning the snow off our cars. Great service. Alex is the best in the lounge and rina is always pleasant as well

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Helpful?
Thank tony h
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear tony h, thank you for the kind words on our team in the club. Your input was truly helpful in helping us make that experience even better. Enough with the snow already!!! It was a fun winter trying to keep things clear. Cleaning off your car was the least we could do for such a valued guest.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Minutes from downtown, Sheraton Providence Airport Hotel puts you in reach of city attractions - close to shopping, entertainment, many Colleges and Universities, and the Roger Williams Zoo. ... more   less 

Additional Information about Sheraton Providence Airport Hotel

Address: 1850 Post Rd, Warwick, RI 02886-1501
Region: United States > Rhode Island > Warwick
Price Range: $132 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Providence Airport Hotel 3.5*
Number of rooms: 206
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Also Known As:
Sheraton Warwick
Warwick Sheraton
Hotel Style:
#3 Green Hotel in Warwick
#8 Business Hotel in Warwick
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Providence Airport Hotel staff and other travellers.
3 questions
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Mission Viejo, California
over a year ago
10 months ago

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Questions? Get answers from Sheraton Providence Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms in the basement”
 of 5 bubbles Capncrunch17, 22 Mar 2017 | Read review
“Heating unit is loud.”
 of 5 bubbles O8288MWgarym, 17 Mar 2017 | Read review
“Ask for a room close to an elevator.”
 of 5 bubbles josedZ8409LR, 27 Feb 2017 | Read review
“The A/C units could stand an upgrade to a more quiet unit. Everything else is A+”
 of 5 bubbles edwardc15, 27 Feb 2017 | Read review
“Fix the bathroom bowl and replenish water bottles ”
 of 5 bubbles 258balap, 19 Jan 2017 | Read review
5 of 5