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We came down for Marine Corp graduation and arrived at our reserved hotel in Hardeeville only to find out that our room was cancelled due to hurricane Irma. Made a phone call and Candlewood Suites Hotel was suggested. We arrived after midnight and when we...More
Most of our baseball team stayed here during the Dixie Youth World Series. Check in was a mess and took a while, but thankfully they found us a room. A lot of our other baseball families had issues with their rooms being dirty (huge stains...More
We were in town to see our Marine graduate and I had made reservations at Quality Inn Town Center Beaufort. Upon arrival the motel was filthy and we refused to stay there. After trying unsuccessfully to find other accommodations in Beaufort we booked online at...More
Our house flooded and damaged during previous hurricane 11 months ago, so we booked this hotel when Irma was closing in on SC. The day before we were to check in I received a call stating our reservation was canceled so they could host first...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Bluffton-Hilton HeadResponded 24 September 2017
Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about the level of service you have experienced during your stay. We apologize for any inconvenience this may have caused you. We would love to...More
We recently stayed at this very clean and well run hotel on our trip to see our nephew graduate from the Marine Corps.
The staff were all extremely nice and helpful. We extended another night with no problem and were treated great by all of...More